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Balise Honda
West Springfield, MA
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Oil & filter change, tire rotation I waited for the completion of service - took about an hour, which seemed reasonable. Customer service was great, and they gave me prices for suggest I waited for the completion of service - took about an hour, which seemed reasonable. Customer service was great, and they gave me prices for suggested repairs - no pressure. More
Oil change We took our car for an oil change. We had an appointment, but it still took two and one half hours to change the oil. This is the second time we h We took our car for an oil change. We had an appointment, but it still took two and one half hours to change the oil. This is the second time we had to wait for an oil change. More
Excellent service I had 3 recalls on my car. I called and they gave me a quick appointment. They also gave me a lender for the day. When I picked up my car I notice by I had 3 recalls on my car. I called and they gave me a quick appointment. They also gave me a lender for the day. When I picked up my car I notice by the documents that I received pertaining to the work they did on my car that not only they completed all three recalls but they completed an entire inspection of my car to ensure everything was good and the transmission was running well. Good customer service and quick service. Thank you and God bless More
hesitation i bought a 2013 CRV in early august, the first week i had it had a hesitation. i took back to the dealer they could not find anything wrong. i have ta i bought a 2013 CRV in early august, the first week i had it had a hesitation. i took back to the dealer they could not find anything wrong. i have take it back three more times and they make do what i'm saying it's doing. they checked with Honda they said they have no fix for problem. Balise is trying to fix the problem but they can't make it do what i'm complaining about. hopefully it will happen all the time then they will find problem. More
JOKE IS ON ME I BROUGHT MY 2015 CR-V FOR OIL CHANGE/ TIRE ROTATION TIRE ROTATION NOT DONE I MARKED THE TIRES DUE TO OTHER BAD EXPEDIENCES THE DID IT AFTER I POINT I BROUGHT MY 2015 CR-V FOR OIL CHANGE/ TIRE ROTATION TIRE ROTATION NOT DONE I MARKED THE TIRES DUE TO OTHER BAD EXPEDIENCES THE DID IT AFTER I POINTED IT OUT TO THEM NOW NEED TO GO BACK DUE TO TIRE LIGHT LIGHT ON More
Another Great Balise Experience I recently purchased my fourth car now from Balise, this time a Honda CRV. Liza Lozada was wonderful and professional and treated me great, from start I recently purchased my fourth car now from Balise, this time a Honda CRV. Liza Lozada was wonderful and professional and treated me great, from start to finish, even coming in on her day off to make sure I got my car on time. I have to say I always end up at Balise, after shopping around, because they give me a fair no nonsense price, and I am treated well by everyone at their dealerships (Honda and Toyota so far). I do my homework and shop around, and still have ended up at a Balise dealership for my last four cars. Thanks so much Balise. Mike Santos More
Great customer service, awesome saleswoman. I was on the search for a suv since my Honda accord was beginning to get small for my growing family. I needed a vehicle with more cargo space. I had I was on the search for a suv since my Honda accord was beginning to get small for my growing family. I needed a vehicle with more cargo space. I had left my info on Balise Honda site, and within 5 minutes I was contacted by Lizandra Lozada. I visited Balise Honda in W.SPFLD that same day. Lizandra and the Banking manager Shane Bhatty treated me with respect and heard my needs and did a great job. Lizandra helped me in purchasing a Honda crv that my family and I will enjoy for years to come. Thank you lizandra and Balise Honda. More
Great experience I've been a customer for 3 years and everything that has to be done to my van gets done here never had a bad experience Chris from service is great al I've been a customer for 3 years and everything that has to be done to my van gets done here never had a bad experience Chris from service is great also Arsen from sales dept. More
Inspection and oil service I have been leasing cars from this dealership for over 12 years. They go above and beyond expectations. They are always friendly and quick to answer I have been leasing cars from this dealership for over 12 years. They go above and beyond expectations. They are always friendly and quick to answer all questions. More
Staff and service are always the best! I have always used Chris George as an adviser over the years. Always the best in knowledge as well as a great person to have just car chats. I have always used Chris George as an adviser over the years. Always the best in knowledge as well as a great person to have just car chats. More