Balise Honda

2004 Accord Service Brought my 2004 Accord in for a safety and mechanical check (181K miles). I was impressed by the service team, their efficiency, and courtesy. Car h Brought my 2004 Accord in for a safety and mechanical check (181K miles). I was impressed by the service team, their efficiency, and courtesy. Car had to be kept overnight, so they offered me a rental which was very reasonable and minimized the inconvenience. The work they did was very good. My service rep was Chris George. I'd ask for him again. More

Excellent customer services! Went to the Ready Credit dealership on East Columbus Ave on an intensive search for the right SUV. Knowing that I did not have the best credit I figur Went to the Ready Credit dealership on East Columbus Ave on an intensive search for the right SUV. Knowing that I did not have the best credit I figured that getting a car here was impossible. I received mentoring by Manny who was EXTREMELY helpful. Long story short... I was approved for the SUV that I really wanted and all thanks to Manny and his guidance.... Pass by and ask for Manny, you wont regret it! More

Recall I took my 08 Honda Accord for service cause of a recall issue so I went to drop it off and they didn't even say good afternoon only what was the car i I took my 08 Honda Accord for service cause of a recall issue so I went to drop it off and they didn't even say good afternoon only what was the car in for so I told him it's for a recall so he took the mileage on the car and then told me that they would call me when it was done. So they call i went and pick it up and they didn't explain what they did to it. More

ALWAYS GREAT I HAVE BOUGHT MANY HONDAS FROM BALISE HONDA ALWAYS DEALING WITH JASON CARON FOR THE LAST 8 YEARS EVEN THOUGH HE IS A SALES MANAGER NOW EVERY TIME I CA I HAVE BOUGHT MANY HONDAS FROM BALISE HONDA ALWAYS DEALING WITH JASON CARON FOR THE LAST 8 YEARS EVEN THOUGH HE IS A SALES MANAGER NOW EVERY TIME I CALL HIM HE GIVES HIS BEST PRICE AND IS UP FRONT AND HONEST BEST HONDA DEALER IN WESTERN MASS More

Oil Change and Tire Rotation Service Quick and reasonable price. Most shy away from dealers for basic service but I say give this one a try if you own a Honda. Quick and reasonable price. Most shy away from dealers for basic service but I say give this one a try if you own a Honda. More

Good service appointment Balise Honda always gives excellent service. My most recent appointment had the same result. The people are knowledgeable, helpful, and friendly. T Balise Honda always gives excellent service. My most recent appointment had the same result. The people are knowledgeable, helpful, and friendly. The Customer Service Reps are quick to answer any questions, and always provide details behind the service that they have done. I am very happy with this dealership. More

Promptly finished When I arrived the service staff was expecting me and knew what I was there for. The sign in was quick and easy, and the work was finished sooner than When I arrived the service staff was expecting me and knew what I was there for. The sign in was quick and easy, and the work was finished sooner than expected. Job well done. More

Air bag study/review requested by Honda. Was taken right in the service bay and had an acceptable wait for completion of whatever was being done at the request of Honda concerning their air b Was taken right in the service bay and had an acceptable wait for completion of whatever was being done at the request of Honda concerning their air bags. More

Promises Broken- Lost Sale I am writing this in Disappointment of how the possible Car sale ended. I did not feel I was being overly demanding on the requests that I had ask--- I am writing this in Disappointment of how the possible Car sale ended. I did not feel I was being overly demanding on the requests that I had ask--- 1 - Did not want any Stickers on the vehicle and I wanted to know the build date of vehicle- ( is it a early 16 or late 16). And wanting to get it a certain date isn't out of the normal either and few other requests.. However I found out the true colors and REAL reason that Larry Bass GM had to backed out of sale- - And tried to place the blame on myself -THE CUSTOMER., There wasn't a deal in place like you said there was and reason why you wanted me to come in was to tell me that --was to ask for more money. After I left your Dealership, I went to Curry Honda in Chicopee and they accepted me with open arms-- and when I mentioned my request they had no issues in meeting them. And when spoke to the Finance / Business Manager even before we worked out the details -- SHOWED me what you had promised didn't exist and wasn't going to happen-- Hence you ending the sale- Because he told me any place you had a deal with that place had to offer them same deal with them . They are Curry Honda worked extremely HARD to get to where I needed to be - AND DID.and hatt was HUGE. In ending I just have to say this I will NEVER purchase another vehicle from Balise Dealerships again- After in the past I PURCHASED 6 other vehicles from different Balise dealerships. And I even told my Aunt who purchase 2 vehicles from Balise Honda not to go thru and buy another vehicle if she was to in the future from you base on how I was treated and let down. More

Height of Efficiency Very simple and efficient process. Scheduled appointment online and received appointment for the next day. Zero waiting at the dealer and excellent cu Very simple and efficient process. Scheduled appointment online and received appointment for the next day. Zero waiting at the dealer and excellent customer service. Shuttle available. Car was ready within 3 hours for routine maintenance checkup. Job well done. More