Balise Ford
Hyannis, MA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very respectable and answered every question I had. I would definitely refer you guys with no hesitation.. I would definitely refer you guys with no hesitation.. More
I came in to c Mike with my son. He was very easy to work with zero pressure. It was a pleasure doing business with Mike. I would suggest anyone looking for car or truck go c Mike Bo He was very easy to work with zero pressure. It was a pleasure doing business with Mike. I would suggest anyone looking for car or truck go c Mike Boden at Balise Ford. Fitz More
Everything in my experience went really well from start to finish. Mike really knew his information and made the whole process very effortless. Love my new car! to finish. Mike really knew his information and made the whole process very effortless. Love my new car! More
Worked with Jeff to purchase a pre-owned jeep. Sales experience was very thorough and all my question s were addressed satisfactorily. Financing went very smoothly thanks to Heidi. Vehicle was del Sales experience was very thorough and all my question s were addressed satisfactorily. Financing went very smoothly thanks to Heidi. Vehicle was delivered to me in excellent condition with detailing. Would recommend. More
Sunshine was really a ray of Sunshine. I had test driven an Explorer and an Edge with him 8 years ago but decided to buy a Subaru. When I walked into the dealership today, I was so pleased I had test driven an Explorer and an Edge with him 8 years ago but decided to buy a Subaru. When I walked into the dealership today, I was so pleased that he was still there. He makes buying a car fun and right now with the lack of inventory and lack of negotiations in the new car buying market, the process could be anything but fun. I highly recommend asking for Sunshine when you call or visit the Balise Ford dealership. More
Terrible Service! !! Purchased Brand NEW 2021 F150 drove it off the lot called 3 days later with 3 issues- taillight not working, passenger door window regulator con !! Purchased Brand NEW 2021 F150 drove it off the lot called 3 days later with 3 issues- taillight not working, passenger door window regulator constantly making the window go back down when trying to close, and the power inverter is not working and cant charge or use the outlets in it. APPOINTMENT #1- 1.5 months later, cant fix anything need to order all the parts reschedule for 3 weeks later APPOINTMENT #2- 2.25 months later, fix the window reg and the invertor problem, need more parts for more mt taillight, reschedule appointment 2 weeks APPOINTMENT #3- 3month later, replace the wiring harness(per say), get home and it doesn't work again not even the 10min ride home. BTW- I've been pulled over at least 6-8times in this time span, ive been written up once for $50, and the rest i show the receipts and ford documents showing the ongoing repairs and the inability of having it fixed. BTW THIS IS BRAND NEW - UNDER FULL WARRANTY APPOINTMENT #4-6+months later still awaiting to drop off More
If I could give this lower than 1 start I would. I spent the summer on the Cape and was preparing to return to Maryland for winter and needed to get my oil changed before the trip. They did the all I spent the summer on the Cape and was preparing to return to Maryland for winter and needed to get my oil changed before the trip. They did the all point inspection with my oil change, the same as my regular Ford dealer back home, but came up with over $800 worth of things that should be fixed before I made the drive. Jason, the Assistant Service Manager, tried several scare tactics suggesting that if I didn't do the suggested service that I might not make it home, that I could be stranded on the side of the road, and so on. I have my car serviced regularly and keep up on the maintenance so I was suspicious, I noticed one of the items on the list was a belt that I had just replaced less than 6 months before - I knew he was lying. When I mentioned that I already replaced that belt he suggested that my regular car dealer probably put an old cracked one on. When I persisted he said that he hadn't actually seen the belt and was just going by what the mechanic had said, and still suggested I change it. Before leaving he made sure to give me his card and tried one more time to scare me into getting the work done and that he would be sure to fit me in before I left for Maryland and not to call the regular phone number, but to call him directly so "he could take care of me". I guess he gets paid on commission. In short, don't go there alone if you are a woman - they'll run up a large bill assuming you won't know any better and will agree to whatever they suggest. More