Balise Ford

Our kind of salesman! We cannot say enough great things about our salesman David Zhilyaev, who went above and beyond any salesman we have ever met! And we didn't even buy We cannot say enough great things about our salesman David Zhilyaev, who went above and beyond any salesman we have ever met! And we didn't even buy a brand new car! We felt important to him from the start. Never ever pushy, but not at all indifferent. A fantastic balance in a salesperson representing any dealership in this day and age. He is a wonderful representative for Balise. Don't let his Doogie Howser looks fool you, he really knows how to make his customers happy! Loving our "new" car! Ryan in financing was also very informative, helpful and down-to-earth! Thanks guys! More

Terrific Salesperson,Straightforward Financing JUST BOUGHT A 2012 Ford Edge,and couldn't be happier.Ethan was friendly,knowledgeable,and got my paperwork and car clean out DONE very quickly.The fin JUST BOUGHT A 2012 Ford Edge,and couldn't be happier.Ethan was friendly,knowledgeable,and got my paperwork and car clean out DONE very quickly.The finance mgmt.worked to get me a good rate,and I got a great car at a fair price.Highly recommend! More

Happy to buy my truck at Balise Ford I recently purchased a F-150 STX from Balise Ford. A good friend had purchased a truck recently and recommended Balise. David Zhilyaev was extremely I recently purchased a F-150 STX from Balise Ford. A good friend had purchased a truck recently and recommended Balise. David Zhilyaev was extremely helpful in purchasing the truck. He answered all of my questions in a friendly and courteous manner. Yesterday I returned from my first long trip, 500 miles, and the truck preformed beyond my expectations, including 20 mpg. I called David Z to tell him how much I liked the truck and to say thank you. PS: This is my 4th Ford truck, the others were Ford Rangers, and they were all great trucks! Thanks again Balise and David Z. More

Excellent Salesperson I would like to take a moment to express my sincere appreciation to Michael Tavares for making my experience with my car purchase on Saturday a pleasa I would like to take a moment to express my sincere appreciation to Michael Tavares for making my experience with my car purchase on Saturday a pleasant one! I must say Mike went out of his way to answer all of questions and helped calm my fears around my car purchase. I am not big on writing reviews but he certainly earned my time and attention to sit and write my experience. I couldn't have asked for a more enjoyable experience in what is to me my second biggest financial purchase... Thank you Mike! Evelyn Torres More

Sales Person Ralph Torres,He is a great salesperson he helped a lot in my purchased along with my husband purchase too..Thank you! From: Imelda White Ralph Torres,He is a great salesperson he helped a lot in my purchased along with my husband purchase too..Thank you! From: Imelda White More

2014 Ford fusion My wife and I bought a 2014 Ford fusion from Bryan Royea. This was our first time at Balise and our first Ford. Bryan treated us great, answered all My wife and I bought a 2014 Ford fusion from Bryan Royea. This was our first time at Balise and our first Ford. Bryan treated us great, answered all questions, showed us several model years so we could compare. He made the buying experience very comfortable and never pressured us one way or the other. We would definitely recommend Balise to anyone. Thanks for everything! More

Service Excellence Iraida-12-1 Service Excellence Balise Ford Wilbraham, MA has a strong service team providing service excellence in each step of the process. We w Iraida-12-1 Service Excellence Balise Ford Wilbraham, MA has a strong service team providing service excellence in each step of the process. We were shopping for a car for my son and were trying to decide between two different brands. We were serviced by Ethan Harvey (Sales Consultant) at Balise Ford Wilbraham, Massachusetts. We were very impressed with the knowledge he had about the specifics of the car and his interpersonal skills are to be admired. I am not an easy- to- please parent. I never felt pushed to make a decision or “sold” to in the whole process. Ethan is a personable, friendly and knowledgeable. I will be referring my friends, family and co-workers to Balise Ford Wilbraham. They really care and give you a true service excellence experience. Thank you Ethan and thank your team at Balise! More

90K Service My service experience was excellent. From the time I called to set up my appointment for the 90K service of my 2008 Ford Focus, to the actual pickup My service experience was excellent. From the time I called to set up my appointment for the 90K service of my 2008 Ford Focus, to the actual pickup of my vehicle, everything was handled in a polite and professional manner. I had my 2013 Ford Fusion 15K service completed at Balise just two weeks earlier and that experience was quite positive, as well. I cannot say enough good thing about my continued experience working with Monica Brown, my service advisor. She is, simply, the BEST! Thank you Monica and thank you Balise Ford of Wilbraham. More

First time buyer I just purchased a ford edge at balise ford in wilbraham and I love my new car! Everyone that works there is so friendly! I would highly recommend the I just purchased a ford edge at balise ford in wilbraham and I love my new car! Everyone that works there is so friendly! I would highly recommend them to all my friends and family! More

oil change As always i drop my truck off to monica in service and she calls my cell when it is complete one time i was working at a near by company and my truck As always i drop my truck off to monica in service and she calls my cell when it is complete one time i was working at a near by company and my truck was in the shop i received a call from my younger sister that our mother was going to pass away within 24 hours i called monica she had her transport guy at my job in less than 10 minutes they brought me directly to my truck and said catch us later for payment and go be with your mother i will never forget that act of kindness from monica and rick, i now work at the dealership myself. More