Balise Ford
Wilbraham, MA
Filter Reviews by Keyword
By Type
Showing 135 reviews
New car I always heard good things about ford. So I came in to Balise ford of Wilbraham. Mike Tavares was my sales person and he was great! He knew so much ab I always heard good things about ford. So I came in to Balise ford of Wilbraham. Mike Tavares was my sales person and he was great! He knew so much about the vehicle and customer service was exceptional. I will go back!! More
Great sales people While we weren't sure what type of car we wanted to purchase, we had a delightful experience. The sales person we worked with was Michael Tavares and While we weren't sure what type of car we wanted to purchase, we had a delightful experience. The sales person we worked with was Michael Tavares and he was more then helpful and patient with us. We ended up purchasing a vehicle elsewhere, simply due to the fact that I preferred another brand over the Ford. If your in the market for anything Ford related you should definitely go see Michael. More
Excellent Sales I stopped by Balise Ford in Wilbraham about 6 weeks ago. I was just swinging in to see what you had in the lot as I was looking for almost a year for I stopped by Balise Ford in Wilbraham about 6 weeks ago. I was just swinging in to see what you had in the lot as I was looking for almost a year for a Ford Explorer. I met Brice & told him what I was looking for ( I had been to Sarat and did the same as well as Northampton) of all the sales guys I dealt with, Brice was the only one who listened & followed up to find me exactly what I was looking for! Actually it's more!! Brice really made this a very enjoyable experience and we all know car shopping can be grueling. ~ Rebecca Hubbard Sent from my iPhone More
2017 Subaru Inspection As I live on Stony Hill Road, I went to the Wilbraham Balise Ford dealership to get my brand new, 2017 Saburu Forester inspected. Working with two of As I live on Stony Hill Road, I went to the Wilbraham Balise Ford dealership to get my brand new, 2017 Saburu Forester inspected. Working with two of your employees over two different days, I was impressed by the care and professionalism they exhibited. They were clear in their descriptions and so pleasant it truly was a pleasure to be at your dealership. Thank you! More
You get what you pay for I went an extra 45 minutes away to shop at Belise because I could save some money but it wasn't worth it. I was told I would get a second set of keys I went an extra 45 minutes away to shop at Belise because I could save some money but it wasn't worth it. I was told I would get a second set of keys and never did. My driver seat didn't adjust when I bought it, they fixed it but the fix only lasted a couple weeks. I finally stopped getting responses from anyone so I talked to the GM who offered me 2 free oil changes, then he left out got fired and they told me, yeah he offered that to a lot of people. So another person was going to look into resolving my issues but never returned any of my calls. So now I live with my car and will take it elsewhere to get fixed properly. More
ford fusion excellent,service,easy to work with,no pressure dealership,& free coffee & popcorn. Would use again ,this is my 3rd purchase there,& have always been excellent,service,easy to work with,no pressure dealership,& free coffee & popcorn. Would use again ,this is my 3rd purchase there,& have always been treated fairly. The sales force gives you all the time you need to look around. More
Second Taurus purchase Balise Ford of Wilbraham: What great customer service, salesperson Loryanna Di Maio was great! I highly recommend Balise Ford of Wilbaham! Friendly, Balise Ford of Wilbraham: What great customer service, salesperson Loryanna Di Maio was great! I highly recommend Balise Ford of Wilbaham! Friendly, knowledgeable & competitive prices. More
Fantastic dealership experience I've purchased 4 vehicles in the last 13 months from this dealership. My salesman was RALPH TORRES for every transaction. Every time I walk though th I've purchased 4 vehicles in the last 13 months from this dealership. My salesman was RALPH TORRES for every transaction. Every time I walk though that front door he's there to assist me with anything I need. He's very professional and knowledgeable about the vehicles he's sells. If your looking for a smooth transaction then Ralph is the man you need to see. Phil Roberge, AMR Incorporated. More
Great Service Dept This is my first Ford and have had such a great experience with the Balise Service department that it makes me want to continue owning a Ford vehi This is my first Ford and have had such a great experience with the Balise Service department that it makes me want to continue owning a Ford vehicle in my fleet. Monica is always a pleasure to deal with and my expectations are always meet. More
Our kind of salesman! We cannot say enough great things about our salesman David Zhilyaev, who went above and beyond any salesman we have ever met! And we didn't even buy We cannot say enough great things about our salesman David Zhilyaev, who went above and beyond any salesman we have ever met! And we didn't even buy a brand new car! We felt important to him from the start. Never ever pushy, but not at all indifferent. A fantastic balance in a salesperson representing any dealership in this day and age. He is a wonderful representative for Balise. Don't let his Doogie Howser looks fool you, he really knows how to make his customers happy! Loving our "new" car! Ryan in financing was also very informative, helpful and down-to-earth! Thanks guys! More