Balise Ford

As a college student on a budget and 100 miles a day for commuting, I picked a 2012 Ford Focus with a manual transmission for lower vehicle cost and better fuel efficiency. I told Pete exactly what I wanted commuting, I picked a 2012 Ford Focus with a manual transmission for lower vehicle cost and better fuel efficiency. I told Pete exactly what I wanted in terms of model, packages, and color. He searched and found one match in a 500 mile radius. He dispatched a team to drive and pick up the vehicle. Test driving the car put a smile on my face. Everyone I worked with was knowledgeable and professional. Pete made the experience of purchasing a vehicle easy, fun, no-pressure, and very comfortable. The Balise team worked with me at my pace and no faster. I could not be happier with the deal, service, overall experience, and the car itself. A+, thank you Balise. :) More

My experience with Balise Ford of Wilbraham was the ULTIMATE BEST EVER! Steve was very knowledgeable and treated me with the superb respect. I will come back here for my next purchace and will tell a ULTIMATE BEST EVER! Steve was very knowledgeable and treated me with the superb respect. I will come back here for my next purchace and will tell all of my friends and family about Balise Ford. It's not everyday that you meet a great sales team. Thank you Balise and Steve for all of your generosity! More

Found a vehicle I was interested in on their web site. Drove out from the Worcester area. From the moment we walked in the entire staff was courteous and friendly. I was only looking to view and possibly Drove out from the Worcester area. From the moment we walked in the entire staff was courteous and friendly. I was only looking to view and possibly test drive the used vehicle but wound up purchasing it. Both the salesperson and the finance person were knowledgeable and helpful in ensuring that the vehicle was in fact what I desired and that the payment numbers worked toward my budget. I had been to several other dealers, but these folks out classed all the others. I would recommend Balise to anyone looking to purchase a new or used vehicle More

Drove all the way to Wilbraham from Cape Cod to deal with Balise Ford. They had the new 2011 F350 4x4 Crew Cab Lariat I needed and had a deal I could not beat. They handled the trade in and sale flawlessly Balise Ford. They had the new 2011 F350 4x4 Crew Cab Lariat I needed and had a deal I could not beat. They handled the trade in and sale flawlessly. Brian the saleman spent all the time I needed to familarize me with the new Sync system in the truck, he even paired my Droid phone to the truck so I could use it on the ride back to the Cape. Tim the finance guy saved me an extra $100 a month by going the extra distance to search out every rebate and finance offer available from a ton of different banks. Its rare that you leave a dealer with more than you expected for less than you intended to pay, but thats exactly what happened in this case. Great dealership, no pressure and a GREAT deal!!!!! More

I bought a 2007 Ford Edge from Balise Ford. I was very impressed with the professionalism of the staff. I worked with both Steve and Tim for the final purchase of my Edge. I live out of state, and it was impressed with the professionalism of the staff. I worked with both Steve and Tim for the final purchase of my Edge. I live out of state, and it was great that they arranged delivery of the vehicle. Steve was very knowledgeable about the Edge and I liked the excitement he showed towards the vehicles. Tim was a great help with financing options and solutions. I never felt pressured at any point, received a good value for my trade, and I felt comfortable in the showroom. I would recommend purchasing cars from Balise. As I will in the future. More

I bought a new 2011 Ford Fiesta from Balise Ford and I was extremely satisified by both the professionalism and skill that Steve and Tim brought to the purchase. They were good explaining the car itself a was extremely satisified by both the professionalism and skill that Steve and Tim brought to the purchase. They were good explaining the car itself and Tim was great with the financing options. Its a very low stress atmosphere and they will help you get what you NEED, which is the mark of a great sales team. I would use Balise Ford for my next purchase as well and the best that I can say is that I would send any friend of family member too them without hesitation. Thanks guys!! More

I had a great experience with this helpful and knowledgable staff. All the features of my new F-150 and the complexities of buying a car were very well explained. No questions left unanswered, I f knowledgable staff. All the features of my new F-150 and the complexities of buying a car were very well explained. No questions left unanswered, I felt listened to. I highly recommend this dealership for new Fords, but I'm sure their professionalism extends to used cars as well. More

Not only did I feel welcome I felt at home. We have never bought a vehicle from a dealer before and we were told to go try balise. We were looking for sonething very specific and while other dealers wo never bought a vehicle from a dealer before and we were told to go try balise. We were looking for sonething very specific and while other dealers would not giveus the time of day. Balise Ford sat us down and assured us that they could get what we wanted. And they did. Right down to the tee. The business manager TIM did a great job presenting our warranty options. Highly recommend Balise Ford. More

Saw a preownwed vehcile on line at this dealership that interested me, made a call to the dealership and spoke with Ed in sales, we made our deal on the phone and it was important to me that the car be rep interested me, made a call to the dealership and spoke with Ed in sales, we made our deal on the phone and it was important to me that the car be represented correctly as i had a 90 mile drive to the dealership. Got there, car was exactly as represented in ad. made the purchase and drove the car home..Car had a mechanical problem, spoke with Brian the sales manager, had the car towed back to dealership, car was immediately repaired and Brian had someone from the dealership drive the car more than half way to meet up with us...This is waht i call customer service.... More

I have purchased two used vehicles from this dealership and Im sure there will be more! The selection was outsanding and the prices were even better! The finance guy (Tim) was great. He let me know about t and Im sure there will be more! The selection was outsanding and the prices were even better! The finance guy (Tim) was great. He let me know about the extended warranty which saved me thousands in repairs and was never pushy! He seemed truly intersted in what would work for my needs. A great local dealer! More