Balise Chevrolet of Warwick
Warwick, RI
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Blown away what a fantastic experience I have been buying cars for 25 years and have had all sorts of experiences both good and bad. I can say without a doubt Balise Chevrolet has surpasse I have been buying cars for 25 years and have had all sorts of experiences both good and bad. I can say without a doubt Balise Chevrolet has surpassed my expectations and raised the bar for others.... I was able to contact Shaun via emails and he found the exact truck I wanted at the price I wanted.... The next day we came in with our trade and Shaun had all the people lined up to check our trade, go over finances and wow...such teamwork and courteous staff....we were done so quickly we thought there was a problem... I was also to get a better Auto insurance policy in house...and they beat USAA. I would highly recommend Balise for anyone I know......You can't go wrong and will not regret it.. More
Completely taken care of, from start to finish! Let me start by saying that going to a car dealership and having to deal with sales personnel is the ONLY thing in this world that gives me anxiety... Let me start by saying that going to a car dealership and having to deal with sales personnel is the ONLY thing in this world that gives me anxiety...but I was at a point where I needed a newer car that I could feel safe in/trust (with the amount of travel I do for work/kid activities)...and no time to look/research myself. This is where Shaun comes in :) He made me feel at ease right from the start, getting a feel for what I needed, and showing me a few cars so that I could figure out what I liked...since I'd been driving a '04 Honda Accord for the last 9.5 years! We communicated via email a few times in regards to a few he thought I would like and I was able to check them out online and research, around my busy schedule. I narrowed it down to 2, came in for a 2nd visit to check them out and, when he pulled "my" car up for the test drive, I just KNEW it was the one before I even got inside! He nailed it! It's a perfect fit :) Then, off to see his brother Josh to finish up the financing, and I was all set! They took care of everything, communicating with me the entire time, answering all my questions...and easing my anxiety in the process. I had to stop in a few times with different docs, and was always greeted warmly by all personnel, even remembering what car I purchased and who I was there to see. Without a doubt, I will be back to see Shaun & Josh and the entire Balise team for my next vehicle :) More
A great buying experience Shaun joseph was the salesman that i worked with on getting my truck. He was very helpful and attentive. My only issue was not with him but with the f Shaun joseph was the salesman that i worked with on getting my truck. He was very helpful and attentive. My only issue was not with him but with the fact that the service that needed to be done on my truck took a completely unnecessary amount of time and the service center would not give Shaun a straight answer on their Progress for days. More
Business the Right way Dealership was 👍..I had a couple of issues. and they took care of me..fantastic sales personal. thank you.. Try them for yourself. My car is amazin Dealership was 👍..I had a couple of issues. and they took care of me..fantastic sales personal. thank you.. Try them for yourself. My car is amazing.. More
Above and Beyond Josh and Shaun were excellent. They had more product knowledge on the Silverado than any other dealer I visited. After the sale they even contacted Josh and Shaun were excellent. They had more product knowledge on the Silverado than any other dealer I visited. After the sale they even contacted the previous owner to grab the second key. It was above and beyond service. Great dealer. I would highly recommend them. More
Great sales team Dealing with Joe was great. Straightforward, no BS, just honest discussion of price and working together. Worked with me on arrangements to meet me Dealing with Joe was great. Straightforward, no BS, just honest discussion of price and working together. Worked with me on arrangements to meet me to pick up the truck Jim G - VT More
Very Positive Experience Shaun Joseph was able to get me out of the car I purchased at another dealership and into a Trax for a reasonable price. Shaun is knowledgeable and pe Shaun Joseph was able to get me out of the car I purchased at another dealership and into a Trax for a reasonable price. Shaun is knowledgeable and personable, and worked hard with the sales manager to get me as close to the price I requested. I would definitely work with Shaun and Balise again. More
bought used truck had nothing but problems with it. Bought a used truck. The service engine light was on when I test drove it and they said all would be checked over and all repairs would be taken care Bought a used truck. The service engine light was on when I test drove it and they said all would be checked over and all repairs would be taken care of before I took the car. They gave me seven keys with this truck found a bit weird but they said the guy was always loosing keys, brought it back cause the hinge was broke on door they disconnected it and gave back to me never fixed the problem then the service engine light kept coming on they said they replaced the thermostat when we got the truck back the service engine light kept coming on and off but they said unless it stayed on there was nothing they could do. one month and a half later the truck will not start at all they are saying it is now the starter and will cost 1300 to fix! Really when you google the truck it states that the truck is known for an anti theft (Pass lock) coming on and the car not starting due to key wearing and a malfuntion! It states that many keys are made to correct the problem as I stated before there was seven keys giving to us when we purchased the vehicle! Poor customer service and poor service department. Know I bought a used truck. The manager of the service department says they bypassed the starter and it worked so it is the starter. yes cause the antitheft is linked the key not the starter. But paid $7000.00 for it not $500.00. I think they was just getting rid of the truck as fast as they could and it was not checked over as it should have been done to begin with. Would not recommend this dealership to anyone that wants a reliable used vehicle! More
A pleasurable car purchase Our salesman, Ben Nieves, is a good listener. He answered questions honestly and directly. He understood that we wanted to get the best car for the l Our salesman, Ben Nieves, is a good listener. He answered questions honestly and directly. He understood that we wanted to get the best car for the least money. He never pressured us to make a decision. He was knowledgeable about the Volt information systems. More
A dealership you can trust Let me start off by saying I have been a Balise customer over the last 8 years. I have purchased cars from Balise Toyota, Balise Nissan, and Balise Ch Let me start off by saying I have been a Balise customer over the last 8 years. I have purchased cars from Balise Toyota, Balise Nissan, and Balise Chevy during that time period. Each of the dealerships represented themselves with respect and phenomenal customer service. I was recently driving a 2014 Chevy Silverado (lease) that I had for 3 years and I couldn’t have been happier with the truck. It surpassed all my expectations while I had it. When I first leased the truck I met the sales manager from Balise Chevy, his name was Dan Good. It only took a few interactions to realize Dan was someone I could trust and was honest (which is a word that you normally don’t associate with car dealerships). At that time I was unsure of leasing, Dan never once applied any pressure and explained how it worked. During the past 3 years life took a unexpected turn for me when I was faced with a divorce. It was a horrible experience and one I wish no one. My credit took a beating and I began racking up miles on the truck. As my lease was coming to an end, I went to several dealerships driving various trucks and spoke to countless typical salesman and managers about my mileage and credit history. During this process, I had been in contact with Ahmad Elshanawany. I met Ahmad when I first leased the truck but he wasn’t my salesman at the time. Ahmad felt like a friend to me and I went to him for this next lease. I give Ahmad a lot of credit I would text him weekly about my concerns and questions. I would tell him about my experiences at other dealerships and he never bad mouthed any of them or swayed me away. I have a great deal of respect for Ahmad and today I consider him a friend. When I was down to 2 months left, I was getting a bit concerned after all the dealerships prices were way out of the ballpark. Let me also add that I had over $2,000 in milage that I was bringing into the next lease and needed a cosigner due to my credit. When I decided to sit down with Ahmad we discussed life and of course my pending decision over the truck. Ahmad knew I needed a truck with a tow package but I couldn’t care about the bells and whistles. Ahmad and Dan worked hard in locating a vehicle that would fit into my price range. However I have to admit why I will always do business with Balise is how they treat you as a person. I was lucky enough spend about an hour in Dan’s office..not discussing the truck but about LIFE. We discussed everything from my divorce to his own experiences in life. At the end of our talk Dan looked at me and said “give me one week...I will be part of this transaction until we get you where you need to be”. I believed him and left with some much needed advice about life. In exactly I received a call from Ahmad and he told me we have something in place. I never once had to go back and forth about the deal it was exactly what Dan promised. Listen I know shopping for a car is stressful and trusting a salesman that you can trust is impossible. I know it is a business but I have never felt like just a customer at Balise. I know that I can send anyone I know to Balise full of confidence they will be treated fairly. It was great to have a new truck but it is even better to call Ahmad and Dan a friend. I encourage anyone to shop at Balise for an honest and respectful experience. Sincerely Scott Blais More