Balise Chevrolet GMC
Springfield, MA
Filter Reviews by Keyword
By Type
Showing 98 reviews
I would highly recommend Balise to anyone who is in the market for a New or Used GMC! I was planning on purchasing an Acadia and had done a ton of "homework" on my own prior to this purchase. This was to market for a New or Used GMC! I was planning on purchasing an Acadia and had done a ton of "homework" on my own prior to this purchase. This was to my advantage to not walk into a dealership blind and without knowing what I was looking for. I believe it also helps out the salesman as far as not taking up a lot of their time starting from scratch. Tim Miller was a pleasure to do business with! He was not your typical salesman and in your face. He was not forcing the sale whatsoever. I actually respected him more for being so calm and not putting pressure on the purchase. The vehicle we were interested in had just been delivered to the dealership and was filthy. Tim told us to come back in a couple hours and immediately sent the Acadia to be cleaned. When we returned, it looked like a completely different vehicle! I was very impressed that the Balise team worked so quickly and efficiently! As far as the actual purchase, Tim allowed for our deposit to hold until after the holidays had passed so nothing was rushed. Once we were ready to pick up the Acadia, Tim made everything so simple! The only thing I needed to do was make a quick phone call to my insurance agent to warn them about Tim contacting them. When we arrived at the dealership, the paperwork was already written up for us making the financing part of the purchase very easy to understand. Tim also spent over an hour and a half with us in the vehicle pointing out all of the features that come with a newer, top-of-the-line model vehicle. Very helpful!!! I am so in love with my GMC Acadia! I knew exactly what I was looking for and it is a vehicle purchase dream come true! Obviously, if you've done your homework, you know ahead of time which dealership has your dream vehicle in stock...lucky for us, Balise was the winner! More
This is the 5th car I have purchased from Balise Chevrolet in the last 20 years. Their pricing and salemen's knowledge of product are great. I have also used their service department over the years Chevrolet in the last 20 years. Their pricing and salemen's knowledge of product are great. I have also used their service department over the years and they have always settled my concerns in my favor and at very reasonable costs. Service personnel are attentive, knowledgeable and want to work with you. More
We contacted Al because our lease was about to expire and we wanted to explore some different options. We have now leased 4 vehicles with Al at this dealership and frequently recommend to friends that they d we wanted to explore some different options. We have now leased 4 vehicles with Al at this dealership and frequently recommend to friends that they do business here as well. Everyone is very friendly, knowledgeable, and helpful. Al knew we wanted to try something other than the Impalas we had been leasing and showed us the Equinox. He took a great deal of time explaining the many features of this vehicle and let us test drive it. We decided right then that this was the vehicle for us and Al and his colleagues got right to work on all of the paperwork. We were able to pick up our new car the very next day complete with new plates, inspection sticker, and a full tank of gas. More
Went to a few dealers before going to Balise to purchase a new truck. Barry listened to what I wanted, didn't try to sell me on anything I didn't want. Absolutely no hi pressure sales tactics. A pleasure to a new truck. Barry listened to what I wanted, didn't try to sell me on anything I didn't want. Absolutely no hi pressure sales tactics. A pleasure to deal with from start to finish. Dealership seems to be great overall. More
We bought a very nice used car from the dealer. The salesperson was very helpful and the service was excellent, even though their task was made more difficult by poor weather conditions. I believe tha salesperson was very helpful and the service was excellent, even though their task was made more difficult by poor weather conditions. I believe that we negotiated a fair price and I would recommend this dealer to anyone in the area. More
We were in the market for a new chevy equinox ls. We went to several dealerships in the springfield area & they were not so friendly or helpful & could not work with us on a price. We walked into Balise & fe to several dealerships in the springfield area & they were not so friendly or helpful & could not work with us on a price. We walked into Balise & felt welcome & everyone was more than ready to work with us on a price. Al was very friendly & helpful showed us everything in the vehicle. We bought the Equinox in november and we are very satisfied with it so far.We would go back again for vehicle. Great service all around from the managers to the service team! More
Working with Balise was by far the most comfortable and rewarding car buying experience my wife and I have ever had. We were kindly greeted and attended to the moment we walked in the door. The sales rep w rewarding car buying experience my wife and I have ever had. We were kindly greeted and attended to the moment we walked in the door. The sales rep we worked with was extremely knowledgeable and took the time to listen closely to all of our questions and concerns regarding picking the right vehicle. We finally decided to go with the 2010 GMC Acadia. The discussion involving pricing and financing options was conducted with zero pressure placed upon us and we truly felt that they were in our corner when it came to working with our financial constraints. The registration process and inspection was a breeze since they have an in-house registry and inspection station. It was so quick that when we came in to take delivery the vehicle was plated and inspected in the time it took us to sign the final paperwork! Upon taking delivery we were introduced to the service manager and given a tour of the service department. We have nothing but praise for Balise and have recommended everyone we know to them. Do yourself a favor and shop Balise first, you will not be disappointed. More
I wouldn't trust my vehicle to any other place. I don't even live in Massachusetts, but I take my Suburban to Balise for service. It's definitely worth the hour drive, to deal with friendly, honest servic even live in Massachusetts, but I take my Suburban to Balise for service. It's definitely worth the hour drive, to deal with friendly, honest service technicians and the service manager, Scott Taylor. I am among many people in my CT neighborhood who insist on Balise in Springfield, MA for fast, reliable service. More
gotten excellant service on all points. always efficient, ready when promised and fixed correctly the first time. i have had more than one vehicle serviced at balise and will continue to do so. efficient, ready when promised and fixed correctly the first time. i have had more than one vehicle serviced at balise and will continue to do so. the staff is polite and helpful and i would reccomment the dealer to all. More
a pleasure to deal with in all respects,the sales staff rick ansd manager steve are pleasent friendly and helpfull.i will continue to shop there and with the same people and get my service work done on my rick ansd manager steve are pleasent friendly and helpfull.i will continue to shop there and with the same people and get my service work done on my truckand any other vehicle we purchase. rich kimball More