Balise Chevrolet GMC

Great service Just finished buying a new 2017 Chevy Silverado 1500 crew cab. Shaun and the rest of the Balise Chevy team made the experience a great one. Just finished buying a new 2017 Chevy Silverado 1500 crew cab. Shaun and the rest of the Balise Chevy team made the experience a great one. More

Great experience When I first came to Balise GMC, I was not sure what I wanted to purchase. With the help from Gary and Barry I narrowed down my options and finally p When I first came to Balise GMC, I was not sure what I wanted to purchase. With the help from Gary and Barry I narrowed down my options and finally picked the GMC Canyon with the crew cab after comparing numerous vehicles. I really appreciated the no pressure and very friendly atmosphere. Everyone I dealt with was very pleasant and professional. I believe I got the best deal possible and am glad I chose Balise GMC. I have been invited to return anytime if I had any question or problem with the extensive equipment my new car came loaded with. P.S. Did I tell you how much I love my new car? More

New car Loving my new 2017 black Chevy Cruze LT!! ?🚗😍 For the past 22 years, I've only worked with, serviced with & bought my vehicles from Ba Loving my new 2017 black Chevy Cruze LT!! ?🚗😍 For the past 22 years, I've only worked with, serviced with & bought my vehicles from Balise because they are THE BEST!!! Just got this new beauty yesterday, with the amazing Ben Davis!! He was patient, friendly, went above & beyond in helping me, provided me with extremely detailed information about all on this vehicle, including all the bells & whistles! If you need someone amazing & awesome in helping you get a vehicle, please, I highly recommend Ben Davis!! Thanks once again Balise & thank you Ben Davis!!!! 👍🚗👌😉 More

Excellent service. Many thanks to Gary . Excellent service by Gary Provencher. He treated me and my wife in a very kind and cordial manner. All are questions were answered in a complete and p Excellent service by Gary Provencher. He treated me and my wife in a very kind and cordial manner. All are questions were answered in a complete and precise way. More

Great experience Called ahead to see if a car I viewed online was still available. Spoke to Barry and when we got to the dealership he had the car pulled up and ready Called ahead to see if a car I viewed online was still available. Spoke to Barry and when we got to the dealership he had the car pulled up and ready to view. Was in a rush that day and Barry ensured we were able to test drive the car in the time we had. He got me the payments I wanted on the car which was great! Barry worked around my hectic schedule which was awesome! Great experience and love the car! More

Mediocre experience, could have stepped it up. So I went in to look at a specific vehicle. I came in knowing what I wanted and there were able to work with me as far as numbers that worked for me. So I went in to look at a specific vehicle. I came in knowing what I wanted and there were able to work with me as far as numbers that worked for me. Im 24 years old and it seemed like they just brushed me off due to me being young. The salesperson (Shawn) was blunt and did not care about the delivery of the vehicle nor did he seem to care. Went I went to pick up the vehicle the tank was extremely low and I had to drive 2 hours back to where I live from the dealership. I worked at a Hyundai dealership and its frowned upon heavily if you do not fuel the vehicle up that someone is purchasing. All in all this dealership was mediocre and I had to wait about an hour to even be greeted when I went to pick my car up because Shawn wasn't even there. I purchased this vehicle in January but the experience stuck. Don't bother with used vehicles at this dealer, they only care about their brand which is Buick, gmc or Chevy More

Horrible service department I ve had problems 4 out of 5 times at this service center. I had oil chnge last week . asked for no tire rotation, they did it anyways. Called and t I ve had problems 4 out of 5 times at this service center. I had oil chnge last week . asked for no tire rotation, they did it anyways. Called and they told me to come in Saturday at 730 to take care of it .Already 1 hour 5 minutes to put tires back,..plus they charged me for rotation...asked 10 minutes ago for my car...The techs answer "They should be done...there just switching the tires back. Never coming back More

Most dishonest dealership I have ever encountered I recently purchased a car from Balise and there was a little noise coming from the front end. I asked the salesman about it and he said that it was r I recently purchased a car from Balise and there was a little noise coming from the front end. I asked the salesman about it and he said that it was road noise coming from the brand new tires and that it would go away. I asked that it be checked out during the pre-purchase inspection and he said that he would do that. When I picked up the vehicle, he said that everything checked out and that the vehicle was in great shape. I did not put very many miles on the vehicle until about 3 months after I had purchased it when I went on a long road trip. On the road trip, the noise continued to get worse until it became unbearable and I knew something was wrong. I took it back to Belise (after the 3 month warranty was up) and it was their word against mine. They told me that the noise that the salesman had assured me was tire noise, would cost me $1250 to fix. If something goes wrong after the warranty, I have no problem paying for it, that is part of the risk of buying a new car, but this problem existed prior to them selling it to me, and it had to be obvious to them that this was an issue. I was assured on two separate occasions that it was nothing to worry about, and here I am now with a large repair bill for a problem that began while the vehicle was in their charge. It does not get more dishonest than this. Avoid these lying cheats at all cost! More

Red corvette My first time getting my zo6 serviced at balise,the service advisor Barnett Chou was so helpful and honest ,they found the problem with my car ,fixed My first time getting my zo6 serviced at balise,the service advisor Barnett Chou was so helpful and honest ,they found the problem with my car ,fixed it my car runs great!! Thanks for a good experience didn't feel like I was ripped off More

Excellent Service No Matter what Make or Model Vehicle This Review is for Balise Chevrolet at 440 Hall of Fame Ave, Springfield, Ma. 01105. I have a 2009 Toyota Rav 4 and I know from my past dealing with B This Review is for Balise Chevrolet at 440 Hall of Fame Ave, Springfield, Ma. 01105. I have a 2009 Toyota Rav 4 and I know from my past dealing with Balise Chevrolet that my Toyota Rav 4 is in excellent hands at Balise Chevrolet. I know that Fran Caruso and service tech Nick will take care of my vehicles service needs as if I was at Balise Toyota. I have come to appreciate the care my Vehicle receives at Balise Chevy with the awesome service from Fran and Nick. I wish Balise Toyota would appreciate my business as much as Balise Chevrolet does. The service manager Jason at Toyota does not appreciate loyal customers who have been servicing their vehicles their since bought New in 2009. Service Manager Jason now does not want to accommodate customers vehicles needs that have from day one of delivery had no issues rotating aftermarket wheels and now after 7 years it has become an issue and seems to me that my business is not appreciated here anymore. I even just last year bought another new vehicle from Balise Toyota, a 2015 Toyota Venza Limited. Knowing now what I know of how they appreciate loyal Toyota owners I might not have bought that 2015 Toyota Venza from Balise Toyota in West Springfield, Ma. Since they can no longer accommodate customers service needs. I am so happy to know I can get just as well if not better service and customer care at Balise Chevrolet in Springfield, MA. Thanks to the Awesome customer appreciation by Asst. Service Manager Fran Caruso and Service Tech. Nick More