Bale Chevrolet

Ad business Ok so everyone shops online mostly. I found a truck I was looking for at this dealership. Takes to the salesman.sent him pictures of my trade.which I Ok so everyone shops online mostly. I found a truck I was looking for at this dealership. Takes to the salesman.sent him pictures of my trade.which I owe 3k on. Salesman tells me it's only worth 2k site unseen. I should have known then. I would get screwed. So I go look at the truck I want 09 Silverado 20k is what they asked for it. Not to bad. When I get there they tell me they will give what I owe on it. Ok not to bad. So I tell him I do not want to put anything down. And payments umderr 500.00 cool. So he works it up comes back and says 1k down 700 a month I was like WHAT? I guess they really don't listen to what we say.. this WAS 20k truck now it's a 35k truck HMMM NOOOO. I mean really car dealers are out to rip us off. More

Bale Chevrolet will not stand behind their cars or help aftr I bought a used 2010 BMW 535i with 82k miles from Zach Hambrich at Bale Chevrolet, and was/am very unsatisfied. The car stopped running within 3 week I bought a used 2010 BMW 535i with 82k miles from Zach Hambrich at Bale Chevrolet, and was/am very unsatisfied. The car stopped running within 3 weeks and they will not help. We arrived shortly after 6, the paperwork was supposed to be prepared and all our info had been faxed in advance, but we didn't get out of there till after 10. They had us provide more paperwork than i have had to before or since. After asking for a letter from my employer of 2 years i tried to cancel the deal, but then they allowed the deal without it. 2 days after the purchase the right rear tire was low causing a low pressure warning. The Tire/wheel warranty isn't available "everywhere" and not at all on my BMW as i was told it would be, and after fixing the tire out of pocket and requesting a refund on the policy 2 month ago it still has not been refunded to the bank. When i ask about extended warranty the finance guy said "it's not worth it on this car, i doubt they even offer it" A few days after the sale i received a call from Zach saying "The payoff on your trade-in was incorrect, and it looks like 417.15 is still owed. Your going to have to call the bank and work something out." I told him i would not be paying on a car that they now own because they are the ones who called, got the payoff, and supposedly know what they are doing. The car would no longer stay in gear after less than a month of driving it then would no longer idle after i got it home. Zach told me that i could bring it in to be looked at but they would not provide assistance in the cost of the repair. So far i have made 2 payments on a vehicle that doesn't run, while saving money to get it fixed. DO NOT BUY A CAR FROM THIS PLACE! More

COMPLETELY UNSATIFIED.. BALE Chevrolet, does not keep there Commitment, Nor will they Meet or Beat Competitors Price. They just hope once, you get to the dealership, the New BALE Chevrolet, does not keep there Commitment, Nor will they Meet or Beat Competitors Price. They just hope once, you get to the dealership, the New Car Scent, will overshadow the Price. I contacted the Dealership about purchasing a Vehicle. I Received good feedback from the Salesman. Went to the dealership to Test Drive the vehicle and discuss Pricing. 2 days later(Monday Dec. 18, 2017, I was contacted by the salesperson, Just basically following-up to see when did I want to come In to purchase the Vehicle. I informed him of a competitive offer, I had received from another dealership. He informed me that he would have to speak w/ his sales manager and get back w/ me. He didn't see it as being a problem. Upon, waiting for a callback, I called the dealership and spoke w/ the Sales Manger Joshua Reynolds, and made him aware, That I was looking to purchase Today. Well, after being placed on hold, Joshua came back w/ a lame response of, Unfortunately, the price has changed, it has went UP, from what you were told Initially. That was a 1 day price Only. I informed Mr. Reynolds, This is the 1st time, I have heard this. He got Silent. Keep in mind, I had spoke to the salesman earlier and was waiting on a callback. I hate dealing w/ LIARS. So, I took my business elsewhere.. Thank You Again, Joshua Reynolds for Solely making me feel unappreciated and unsatisfied. I imagine Hunter Bale, John Bale & the Bale Family have No Idea of the reputation, Managers like yourself give, the Company. More

POOR CUSTOMER SERVICE!!!!!!!!!! I have been a repeating customer going on 3 years, until now. The first vehicle was a new sale. Never had any issues with the vehicle and the staff wa I have been a repeating customer going on 3 years, until now. The first vehicle was a new sale. Never had any issues with the vehicle and the staff was friendly. I'm not sure if this was because we had purchased a new vehicle and they needed me to give them a "high" rating, but they (salesman) checked on us and always made sure that we give them a high rating. I wouldn't be sending this review if I hadn't had to deal with them for the second time, but the second vehicle experience was HORRIBLE and the third and final!! The first vehicle got totaled and since we had a good experience and purchased it from Bale we went back. They took advantage of a brain injury individual. I specifically told them not too let my fiancé make any legal decisions. Had to trade the vehicle in for another (mechanical issues). Had the third vehicle for 10 days and it was in the shop 3 times. When we confronted them about it they had the nerve to ask us what's wrong with the vehicle.......smh. WHAT THEY DONT DO IS: 1. CALL YOU BACK 2. COMMUNICATE WITH EACH OTHER 3. FOLLOW-UP 4. MEET YOUR REQUEST 5. TREAT YOU LIKE ITS YOUR FIRST VISIT (every time you visit) I have more, but then I would be petty like them. Every time Hunter Bale commercial comes on I laugh cause he don't have to worry about my generation shopping there. More

Rip off Bale's prices on parts are higher than anywhere. For instance Z71 sticker on side of thruck cost 84$ for one when you can get both for 19.99. What a Bale's prices on parts are higher than anywhere. For instance Z71 sticker on side of thruck cost 84$ for one when you can get both for 19.99. What a joke More

Consistently horrible Had vehicle in for a week and they didn't even look at it until Friday. Said they had to order a part and would be ready Monday. Monday afternoon sa Had vehicle in for a week and they didn't even look at it until Friday. Said they had to order a part and would be ready Monday. Monday afternoon said it will take three days. Very similar to the experience I had here last year. They do not care..... More

Worst experience I've ever had They make up problems, overcharge and don't tell you what they are doing. Bunch of crooks. They went 110 just to run a diagnostic that takes 5 minutes They make up problems, overcharge and don't tell you what they are doing. Bunch of crooks. They went 110 just to run a diagnostic that takes 5 minutes. Go to firestone down the road and they will shoot you straight. It is because of these people and the issues I've had with my chevy Cruze that I will never buy a chevy again. More

Consistently dependable and excellent Sales and Service I have bought 2 vehicles from Bale. My Honda Ridgeline back in 2006 when Bale had Bale Honda and my 2016 Chevy Malibu Hybrid. My Malibu had to be orde I have bought 2 vehicles from Bale. My Honda Ridgeline back in 2006 when Bale had Bale Honda and my 2016 Chevy Malibu Hybrid. My Malibu had to be ordered. Throughout the process and now going into my first service at the service department, Bale continues to perform and impress! All the Sales and Service representatives are excellent to deal with. I highly recommend Bale. More

Excellent Service and Sales experiences for over 14 years I Love Bale's Service Department! All of the guys are so very friendly and helpful. They make us feel like family. They do an excellent job. They I Love Bale's Service Department! All of the guys are so very friendly and helpful. They make us feel like family. They do an excellent job. They give us a heads up when they see things we need to have done of which we were unaware. They are fast and efficient. We bought our first vehicle from Bale because of the reputation of their service department. Now, 12 vehicles later, we are still impressed. More

They sold me brand new 2016 equinox with 3000 miles I got Ripped off by Bale big big time. I can't blame them for me being really really stupid for trusting dealership as I did. I just bought a 2016 Equ I got Ripped off by Bale big big time. I can't blame them for me being really really stupid for trusting dealership as I did. I just bought a 2016 Equinox without realizing that it had been used for a demo car with 3000 miles on it. They sold it to me at $28887 plus I have to pay my own sale tax, yes I'm stupid for not thinking that they would try to sell me a brand new car with 3000 miles on it without telling me. I test drive the car but I did not think they would sold me the same dam car that I was test driving. This is my first brand new car that I get to sign all this confusing paper works so I overlooked the 3000 miles on the 20 pages paper works. If this car had less than 100 miles I would feel good about the overall deal, but the fact that they did not go easy on a stupid 27 year old new car buyer like me at all is very inhumanly. Now I have to accept the fact that I was stupid and they got paid even more. But dammit, at least pay the dam sale tax...... More