Bakersfield Mitsubishi
Bakersfield, CA
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I went to Bakersfield Mitsubishi on 12/13/23 to see if I could get a car in my situation. My credit is bad and at the time, I was drawing unemployment. I’ve been doing what I can to better myself and get ba could get a car in my situation. My credit is bad and at the time, I was drawing unemployment. I’ve been doing what I can to better myself and get back on my feet. I explained my situation to the salesman who I believe was Eddie. I gave my information and my mom who came to co-sign with me gave hers. I explained I wanted a vehicle that would put me at no more than $300 to $400 a month for payments. Eddie and Jesus, the sales manager, came back with an offer on a 2024 Mitsubishi Mirage with a payment of around $600 a month. I asked if that was all they had or could offer and they basically said that was what they could do and it was a really good deal. I know what I told them in the beginning but I was convinced and just ready to have a more reliable car so I went with it. Fast forward about a month and I still hadn’t received my paperwork from the finance company. My mom called and it came out that the paperwork showed I was a teacher for a local school district, which I’m not. Neither I nor my mom said I was. That was a lie out there by someone. We don’t know who because when Jesus, Eddie, and Jackie the finance manager were confronted with it. They denied/ignored it and never admitted to it. Jesus tried to find another company to finance me. He did but later that day, he told me the company he found doesn’t take unemployment as income. I ended up taking the Mirage back to Bakersfield Mitsubishi because I didn’t have a choice. I got my old car back and when I went to leave, I saw they weren’t even considerate enough to fill my tank with gas. I will not return to Bakersfield Mitsubishi when I am in a better position to buy a car. Dishonest business practices, no dignity or integrity to admit they were wrong, no consideration to make it right, and not even so much as an apology. I’ll be taking my business elsewhere and I recommend you do the same. More
A very professional, personable and patient staff. I say "patient" because my purchasing situation was challenging, to say the least. They worked with me and dealt with uncommon obstacles in order t I say "patient" because my purchasing situation was challenging, to say the least. They worked with me and dealt with uncommon obstacles in order to get me the vehicle of my choice. I would recommend them to anyone looking to purchase a new or used car. More
He was so nice.Freddie was fast efficient professional and got me the car I wanted. Hassel free with excellent customer service.The management team was pretty awesome too. Thank u . and got me the car I wanted. Hassel free with excellent customer service.The management team was pretty awesome too. Thank u . More
As a out of town person. I arrived at the dealership and was met with nothing but professionalism. Franklin Simmons and staff made the process smooth as can be. I test drove the car, signed some paperwork a was met with nothing but professionalism. Franklin Simmons and staff made the process smooth as can be. I test drove the car, signed some paperwork and was driving back to town in no time. Highly recommend Bakersfield Mitsubishi!! More
My family went in today to look at a car for my mother in law. She found one she liked, so we went in to work the numbers. The sales person, who never said his name nor had a name tag, went off to talk to so law. She found one she liked, so we went in to work the numbers. The sales person, who never said his name nor had a name tag, went off to talk to someone leaving us waiting for about 20 minutes. Came back asked another question and was gone again. After an hour he said we couldn’t do it under my husbands name so we used mine. I waited another hour for them to give me a completely unreasonable offer for a $18,000 car and a credit score of over 800. They never even ran my credit to get us a better deal. I am so angry and disappointed. They wasted our time and I will never recommend this dealership. Customer service was terrible. Inside the waiting area was dirty and the bathroom was not stocked. More
Just bought a car and Bree Helped us and she was so great! Best sales person would highly recomend she is very knowledgable of the cars. Bree is so very friendly ask for her when buying a car from th great! Best sales person would highly recomend she is very knowledgable of the cars. Bree is so very friendly ask for her when buying a car from there. More
I have nothing but good things to say about this dealership. Jesus got me into the car I wanted with less than perfect credit. I highly recommend Bakersfield Mitsubishi. Ask for Jesus! dealership. Jesus got me into the car I wanted with less than perfect credit. I highly recommend Bakersfield Mitsubishi. Ask for Jesus! More
service writers /service policy The service department service writers can't make up there mind on appointments. I make an appointment and I still have to wait in line with everyone The service department service writers can't make up there mind on appointments. I make an appointment and I still have to wait in line with everyone else. The next time I don't make an appointment and all of the appointments have priority. the service writers are rude when you question them about it. I have 2 Mitsubishis and have always had them serviced there.( WELL I'M DONE ) More
My outlander is crappy When driving on the freeway you can hear the air as if the windows were down. I bought it new and some times it takes a few tries to start. I was told When driving on the freeway you can hear the air as if the windows were down. I bought it new and some times it takes a few tries to start. I was told i didnt have to test drive it because it was just like the one i test drove but with out the rack on top it didnt have a 3rd row or alarm and it was new i believed the sales man. He lied it runs ruff crappy and ive called them with no call backs . they must screen my calls. Im wirtting this but the sales man told me( now give me a good review because if not i can see it you know ) well im not scared .the price im oaying for this outlander is so not cool .. 👍 Franklyn More