Bakersfield Acura

Great customer service Accommodated my need for service early and kept me informed of the repair progress. Provided recommendation for needed service but didn’t give the har Accommodated my need for service early and kept me informed of the repair progress. Provided recommendation for needed service but didn’t give the hard sell. More

Lease Buy/Out Safety Inspection Results We made the decision to purchase our 2016 MDX out of the Lease and accepted the Dealerships offer to do a complete Safety Inspection. As a result of We made the decision to purchase our 2016 MDX out of the Lease and accepted the Dealerships offer to do a complete Safety Inspection. As a result of the Inspection we chose to replace Tires, Brake Pads, Transmission Service, Filter replacements, etc. All was accomplished as proposed, in a reasonable time and with great Customer Service throughout; this includes Omar in Service, Mario in Sales and Lupe in Finance. More

Purchase of used car We purchased a used car for my son. The process was easy and the price we paid was very fair. From the manager to the sales staff everyone treated us We purchased a used car for my son. The process was easy and the price we paid was very fair. From the manager to the sales staff everyone treated us with the upmost respect. There was no haggling for a better price,, it wasn’t necessary. I would highly recommend purchasing a car from this dealership and this staff. More

It was a pleasant experience. I rate them with 5 stars because they were easy to work with they took the time to explain everything about the car and met our needs. I rate them with 5 stars because they were easy to work with they took the time to explain everything about the car and met our needs. More

In and out within 20min for an oil change Awesome service showed up with no appointment and always in and out within 20 minutes for an oil change would definitely recommend this dealerships se Awesome service showed up with no appointment and always in and out within 20 minutes for an oil change would definitely recommend this dealerships service department More

Poor Customer Service If you're looking to purchase a used or pre-owned vehicle in the greater Bakersfield area, I would look elsewhere. I purchased a used vehicle and I ca If you're looking to purchase a used or pre-owned vehicle in the greater Bakersfield area, I would look elsewhere. I purchased a used vehicle and I can say I have never seen a more negligent and unorganized team. Everything from sales to management to customer relations. I had problems with the vehicle and I was constantly reassured that I was going to be called back with the issues on my vehicle and I never was. It was always myself as the consumer, who had to do any kind of follow up communication. In addition to the poor communication, they also kept no record of communication, I mean what kind of sales team has no use of CRM for customer communication logs? I was sold a poor working vehicle, I will know better next time. More

Quick, easy and worth every penny I spent From the moment I dropped off the car and took care of the paperwork with Omar until the time I picked up my car, I was kept informed and giving multi From the moment I dropped off the car and took care of the paperwork with Omar until the time I picked up my car, I was kept informed and giving multiple options throughout. Bakersfield Acura's service department is staffed by professionals who know how to make people happy. More

EXCELLENT PURCHASE EXPERIENCE I have just purchased my fourth Acura from this dealership. Needless to say, I have had positive experiences here when purchasing and servicing my ve I have just purchased my fourth Acura from this dealership. Needless to say, I have had positive experiences here when purchasing and servicing my vehicles. Jose was knowledgeable, patient, and made my purchase a pleasant experience. More

Great It was quick and easy and they did a good job explaining everything. It was a really great experience. Would come hear again and would recommend to ot It was quick and easy and they did a good job explaining everything. It was a really great experience. Would come hear again and would recommend to others. More

Great customer service I bring my vehicle to Bakersfield Acura when I need any type of service. Great people great prices and fast service I definitely recommend to family I bring my vehicle to Bakersfield Acura when I need any type of service. Great people great prices and fast service I definitely recommend to family and friends Acura of Bakersfield. More