Baker Nissan - Service Center

Great Service Experience!!!! Christina Martinez is great - Assistant Service Manager. I had purchased a used Nissan from another used car dealership and had an issue with the AC b Christina Martinez is great - Assistant Service Manager. I had purchased a used Nissan from another used car dealership and had an issue with the AC blower motor. The car was still under Nissan warranty so the place I purchased the car said I needed to take it to Nissan for service. Christina could not have treated me better if I had just purchased the car from Baker Nissan. She took the time to go over what was wrong and get it fixed on the first visit while making me feel that she was glad to help. Not to many people will take this much time to help you and make sure you are happy with your service. More

Awesome Daniel Spence was very attentive..kept us updated and overall impressed us. We appreciate his performance and is a great hire. We cannot Thank Daniel Daniel Spence was very attentive..kept us updated and overall impressed us. We appreciate his performance and is a great hire. We cannot Thank Daniel and Baker Nissan enough. More

Routine Oil and Filter change My husband and I took our 2013 Murano to Baker Nissan for a routine oil and filter change. We were greeted right away and the initial paperwork only My husband and I took our 2013 Murano to Baker Nissan for a routine oil and filter change. We were greeted right away and the initial paperwork only took a few minutes. When we were told that it would take about an hour and a half, due to a lot of cars ahead of us, we decided to go get some lunch. The attendant guided us to a nearby restaurant only a block away. By the time we finished lunch we received a call that the car was ready. As a plus, they had also washed it for us. We have always had a great service experience at Baker Nissan. More

Amazing This is a great place. I came to get my car serviced here and from day one, I have been treated with the most respect from this dealership. Their cust This is a great place. I came to get my car serviced here and from day one, I have been treated with the most respect from this dealership. Their customer service is wonderful. Well for me it is. I have worked with Carlos for the last couple of months to get my car serviced and he is the sweetest guy. He has patience and he listens. Just great customer service all the way around. This is the place to come to if you want good service. More

good trustworthy service I brought our armada in for service of transmission. Drain and refill the fluid . It was done timely and correctly as far as I can tell. The people th I brought our armada in for service of transmission. Drain and refill the fluid . It was done timely and correctly as far as I can tell. The people there including my service guy Barry Thomas was helpful at getting me in and out and the waiting area is nice, providing the free snacks and coffee. More

EXCEPTIONAL CUSTOMER SERVICE FROM CHRISTINA MARTINEZ Dear Baker Nissan: On Wednesday, July 23, 2014, I experienced a nightmare when my AC stopped working in my Pathfinder. As you know, living in Hous Dear Baker Nissan: On Wednesday, July 23, 2014, I experienced a nightmare when my AC stopped working in my Pathfinder. As you know, living in Houston, Texas with AC can be real challenge. I have visited Baker Nissan's Service Department on other occasions to have my car service, and in the past my service advisor was Mr. David Bentz. Mr. Bentz always provided excellent service; therefore, I was at a lost when I learned that he had moved on to other career endeavors. I really thought that Mr. Bentz's excellent customer service and professionalism could not be matched until I met Ms. Christina Martinez. Ms. Martinez was absolutely wonderful throughout the entire process, providing the same excellent and professional customer service that Mr. Bentz provided; however, she went beyond my expectations with her assistance. Ms. Martinez took care of everything for me from working with my warranty company, to ensuring that I had shuttle service and a rental car promptly available to me. Ms. Martinez consistently kept me abreast of my car service status, and educated me on how my warranty program worked because originally I thought that the service I required would not be covered. She saved my more than 50% of the total price by advising me of my coverage correctly. I genuinely appreciate the excellent customer service that was provided by Ms. Martinez. Also, I was very pleased with the professionalism of the shuttle driver and the rental car agent. Everyone made me experience stress free. I have been a customer of Nissan for over 20 years, never owned any other type of car, and as of to date I have been very satisfied with my Nissan Dealerships experiences. Again, thank for a job well done! More

great trustworthy service I think this is a quality facility with quality people. I get the feeling that they are honest. They don't try to sell you services you don't really n I think this is a quality facility with quality people. I get the feeling that they are honest. They don't try to sell you services you don't really need to maintain the vehicle correctly. The waiting area is nice with the free water and crackers etc. I see they have air conditioning in the shop. That I think tells me the mechanics are going to be better focused on repairing or maintaining my car better. They will most likely have less turnover of mechanics by having better work environment. Barry Thomas was helpful and he will be my contact for future maintenance. I'm sure the other folks are pros as well. Thanks. More

Never Dissapointed at Baker Nissan I have been coming to your service department since I purchased my 2009 Versa. Your Service department has never let me down. And now women in the Ser I have been coming to your service department since I purchased my 2009 Versa. Your Service department has never let me down. And now women in the Service department YES! Christine is marvelous. I will continue to bring my car there and ask for her. Well done once more. More

Mrs Riley I had my Nissan Maxima's oil changed. Arren was very nice. He told me I need my air and cabin filters changed. Also he warned me about my back tires. I had my Nissan Maxima's oil changed. Arren was very nice. He told me I need my air and cabin filters changed. Also he warned me about my back tires. He did not rotate them because they needs to change. I appreciate Arren and the Nissan team looking out for the safety of me and my family. More