Baker Nissan - Service Center

Awesome Service Experience It is a blessing to have a good service manager who really takes care of their customer. Juan Carlos Escobar you are awesome, outstanding and the best It is a blessing to have a good service manager who really takes care of their customer. Juan Carlos Escobar you are awesome, outstanding and the best service manager, thanks for making sure my car stays in tip top shape. More

Great Dealership Great prices and excellent service department. Mack and all the employees in service are great I purchased my vehicle here a year ago and still get f Great prices and excellent service department. Mack and all the employees in service are great I purchased my vehicle here a year ago and still get friendly service. More

Great service experience Barry was awesome! This was my first time being our Armada in for service. Everyone was friendly, the waiting area was awesome and the price was good! Barry was awesome! This was my first time being our Armada in for service. Everyone was friendly, the waiting area was awesome and the price was good! We are new to TX and will definitely be getting our vehicle services here now! More

Great Experience! I was having problems with my Pathfinder. It was juddering when I drove. I called and explained my problem to Rick. He was very nice over the phone an I was having problems with my Pathfinder. It was juddering when I drove. I called and explained my problem to Rick. He was very nice over the phone and seemed genuinely concerned about the issue. He told me to bring it on Saturday and Mack Smith would be my service guy. Mack had it looked at and the transmission fluid was replaced. He told me to drive it for a few days or 100 miles and if I was still having problems to bring it back. I called Mack the following Wednesday and told him the car was still not working properly. We scheduled a time Thursday to bring it back. This time they did a system download/upgrade and checked the transmission again. This included one of the service managers in the car as well while being driven. Mack informed me that they would need to replace the transmission and offered a rental. Mack kept me informed of the process throughout and how it was progressing. The two gentlemen that helped me with the rental pickup and dropoff were awesome as well. It was a great experience. My car is working perfectly again. I would definitely recommend the service department at Baker! More

Professional Care The service team at Baker, as usual was very professional. Mack and the guys are always polite and answer my questions, no matter how dumb. I would re The service team at Baker, as usual was very professional. Mack and the guys are always polite and answer my questions, no matter how dumb. I would recommend this service department to anyone and dI indeed tell my friend how great these guys are. More

Excellent Service Shaun is amazing. He is always respectful and helpful. I love that he remembers all his clients. You can tell that he is good at his job! Every since Shaun is amazing. He is always respectful and helpful. I love that he remembers all his clients. You can tell that he is good at his job! Every since he started helping me with my car I go to no one else. Keep up the great work. Overall Baker Nissan is a great place from sales to service they are super helpful. Thank you! More

Oil change service Pathfinder - Lance Clemmons Lance my maintenance service rep was excellent!! Great customer service and follow up skills! Great overall service experience. Very friendly. He even Lance my maintenance service rep was excellent!! Great customer service and follow up skills! Great overall service experience. Very friendly. He even ordered a replacement door handle for me. More

Excellent service Shaun Hazley has been me car service attendant since 2011. He is always patient with me and polite. He is able to answer my questions to my satisfact Shaun Hazley has been me car service attendant since 2011. He is always patient with me and polite. He is able to answer my questions to my satisfaction even when I ask the same question a couple of times. He keeps me informed about service done ad well as upcoming service recommended for my vehicle with price quotes. I can not say enough about how comfortable I feel at this dealership. The customer wait area is nice with complimentary refreshments. If I choose not wait there is complimentary shuttle service. More

Great Service as usual I brought my car in for an oil change and left with several needed updates. Melvin Torres was wonderful in helping figure out what needed to be done. I brought my car in for an oil change and left with several needed updates. Melvin Torres was wonderful in helping figure out what needed to be done. Because of the delay in turn around, Melvin helped me get into a loaner so that my whole day was not wasted. More

Great Service from Melvin I took my car in due to strange noises. They fixed it! Thank you, Melvin!?? I will definitely recommend this dealership to all my friend! I took my car in due to strange noises. They fixed it! Thank you, Melvin!?? I will definitely recommend this dealership to all my friend! More