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Baker Nissan - Service Center

Houston, TX

5.0
593 Reviews

593 Reviews of Baker Nissan - Service Center

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August 05, 2021

Mine was a walk-in oil change service.I am impressed Mine was a walk-in oil change service. I am impressed with the attention and service I received. Definitely I will recommend your Dealership servic More

by Dhanaraj17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Castillo , Claudia Ramirez
Aug 25, 2021 -

Baker Nissan responded

Dhanaraj17, thank you for sharing your positive experience and for tagging Claudia! We appreciate your recommendations. We look forward to your next visit! Take care!

July 28, 2021

Baker Nissan Service department is amazing! All the staff members were courteous and friendly. The environment was clean, and quiet. So it was pretty chill, while we sat and waited for our car we enjoyed the More

by amber.smith118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hazeley, Claudia Ramirez
Aug 16, 2021 -

Baker Nissan responded

Amber, thank you for sharing with dealer rater and us about your experience. It is nice you went into detail about all the things we offer and how fast we were. We do everything we can to make everyone's experience the same and we appreciate you sharing your experience. Thank you so much for being a member of the Baker Nissan family.

July 27, 2021

Not sure if there was a mask requirement. I saw a lot of people including children/tweens not masked indoors. Mixing vaccined (presumably vaccined) people with non vaccined and/or unmasked people, especial More

by Ap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Ramirez
June 24, 2021

Claudia gives impeccable customer service. She answered all my questions and kept me updated throughout the process. I appreciate her and will come back again More

by toria100
Recommend Dealer
Yes
Employees Worked With
Stephanie , Claudia Ramirez
Jul 03, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2021

Quick, Professional, and Customer Centered. This dynamic duo ensured I was satisfied, from the moment I started waiting until I left. Excellent overall Experience! Thanks!! More

by awhitejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie, Claudia Ramirez
Mar 29, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 11, 2020

Staff are nice and accommodating, social distancing are implemented and with good complimentary snacks and drinks,keep it up guys, i’ll definitely come back here for my service. Special mention to Mr Rolan More

by el guapo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
Dec 23, 2020 -

Baker Nissan responded

El Guapo, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2020

Baker painted new side mirror 3 times. 1st time poor quality. 2nd time wrong paint color. 3rd time right color. Very poor customer service overall. More

by Whit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie O'Neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriene Bodin
Dec 28, 2020 -

Baker Nissan responded

Hi Whit, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 890-5656 to discuss this further.

Dec 28, 2020 -

Baker Nissan responded

Hi Whit, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 890-5656 to discuss this further.

December 07, 2020

Rolando provided excellent service and did a tire price match. I would recommend him and clean service department. Everyone wearing mask .other shows did not stock my tire gear job More

by suleymassell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Baker Nissan responded

Suleymassell, we're happy you found our staff to be so supportive during your experience here at Baker Nissan North.

December 04, 2020

While getting my truck serviced, Shaun Hazeley is always welcoming and knowledgeable with all services and products you offer at Baker Nissan. He is committed to great service and is very friendly. He rep More

by Jaiden 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
Dec 10, 2020 -

Baker Nissan responded

Hello Jaiden 3, thank you; we appreciate your feedback!

November 04, 2020

The great customer service I get from Amir in the service department, he is the BEST hands down...💯💯💯 He is very friendly and knowledgeable... A cut above the rest. More

by Unpredictable876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amir Ghoreishi
Nov 17, 2020 -

Baker Nissan responded

we're so glad that we were able to go above and beyond your expectations!

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