Baker Nissan

Overall very good; yet typical 2+ hour wait (no trade in) I found the 2011 Versa online with a great price (top 1% price within 300 miles). Contacted dealership and salesperson and management worked well and I found the 2011 Versa online with a great price (top 1% price within 300 miles). Contacted dealership and salesperson and management worked well and fairly with me over the phone. Salesperson (Yahya) emailed me extra photos of the car (due to fact we live in Baton Rouge and dealership is in Houston). Management came to an agreed price on the car - actually 2: one with Certified Nissan Warranty and one without (good thing). I offered deposit, but management at Baker Nissan (after i completed app. online) said no need - trusted I was coming next day. My daughter; a new college student - car for her - and 2 of my other children went with me to drive the car back. We call and asked how long process with take (told about 30 minutes - so waited on late lunch). Process (financing and purchasing) took over 2 hours. In part due to finding me - 2 offers on financing (interest rates were great for my ok range credit scores). We viewed Carfax before going - after in Houston, told due to minor damage on side of car (that we knew about from Carfax) could not be Certified (lost $ 400 extra - option to get 100K warranty - but still had 2 years/30K on existing - Nissan warranty is good for multi-owners). Would have been big problem if I did not get verbal agreement to price beforehand for certified and non-cert. deal... Management said they were (losing due to taxes for my zip - forget his exact language) on the deal... but would honor his word. I said I did disclose zipcode originally, so did not feel to bad; and gave and extra 50 or 100 because I did not want the salesperson to get unfair deal. All in all, I would have clarified financing before going if possible (put down $ 5,000 of $ 10,000); but other than that which caused the extra hour and a half wait time, and other than the certification mix up... Baker Nissan gave a great price and honored phone agreements without Deposit. Thus, I would recommend them and give 4.5 stars of 5. More

Horrible I went to the dealership to get a buyers order cause my credit union already approved me first a loan. The sales person Derrick Shaw went on and on a I went to the dealership to get a buyers order cause my credit union already approved me first a loan. The sales person Derrick Shaw went on and on about he could get me a cheaper rate and I had 72 hours to change my mind and go with my credit union. I believe him and sign the contract. Needless to say he did not tell me the truth. This was my first time buying a car and he has made my experience horrible. Baker Nissan is suppose to be one of the top dealership but don't be fool by them. Do not trust anyone there. All they care about us commission, not customer. If you are looking to get a new car go to another dealer. More

First time buyer This was a very pleasant experience, however I felt like if I had not done my research they would have taken advantage of me. I purchased a 2015 Sent This was a very pleasant experience, however I felt like if I had not done my research they would have taken advantage of me. I purchased a 2015 Sentra and I'm very pleased overall. More

great experience! ! I dont normally write review's for no one....but i have very good experience in nissan dealer that i have to say it...i just went to see cars, because I dont normally write review's for no one....but i have very good experience in nissan dealer that i have to say it...i just went to see cars, because i have bad credit i thought i was not gonna get it...but then Gabriel Hernandez say to me im gonna help u to get your new car...and he did..i was surprise and happy..i really appreciate Gabriel's help so much..and everyone in there are very polite...i defiantly recommend this dealer and specially Gabriel Hernandez. Thank you.. More

New Car I am the proud owner of a new Nissan Sentra thanks to VIctor Castillo because he took the time and patience to find what I needed. I am the proud owner of a new Nissan Sentra thanks to VIctor Castillo because he took the time and patience to find what I needed. More

Great car buying experience This was my first purchase of a brand new vehicle in 30 years! My husband of 43+ years trusted me enough to let me make this deal on my own. The Pri This was my first purchase of a brand new vehicle in 30 years! My husband of 43+ years trusted me enough to let me make this deal on my own. The Prisella & Drew listened & heard what i wanted to do & helped make it happen! Everything about the process was easy & comfortable. I highly recommend Baker Nissan to one & all! More

Love my new ride! Thank you Victor Castillo! Without a doubt the most amazing customer service ever! Victor Castillo was very attentive and professional. Always kept us informed and comfortable. Without a doubt the most amazing customer service ever! Victor Castillo was very attentive and professional. Always kept us informed and comfortable. The customer service was exceptional. Thank you for the great experience! More

Excelent after purchase service!!! My wife and I purchased a Nissan maxima about 6 months ago from Baker Nissan, and I have to say I've been please . Kire has been very professional and My wife and I purchased a Nissan maxima about 6 months ago from Baker Nissan, and I have to say I've been please . Kire has been very professional and studious with his follow up approach after the sale, I will definitely recommend this dealership as well as Kire to all my friends. Regards, Reggie Carraway More

Love Nissan! We purchased our Nissan here and it's been the best car! We recently took it in for maintenance service and I'm never disappointed! Carlos Escobar and We purchased our Nissan here and it's been the best car! We recently took it in for maintenance service and I'm never disappointed! Carlos Escobar and the entire Nissan team are awesome!!! Thank you Nissan for great customer service! More

Outsanding and efficient Everyone was outstanding. From Patrick Uhlig who set us up with Vanessa, to Paul Morgan who answered the questions about the utility package, to Feli Everyone was outstanding. From Patrick Uhlig who set us up with Vanessa, to Paul Morgan who answered the questions about the utility package, to Felipe who is very helpful in getting the Financing package expedited in a fair and economical way. This is one of the many repeated visits we have made for ourselves and out immediate family as well as many friends and an employee. Thank you for all that you do so well. More