Baker Nissan
Houston, TX
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1,276 Reviews of Baker Nissan
Professional and Honest I had an excellent experience with my salesman, Cesar Vivas. He was very professional, honest and fair. I have recommended him to family and friends I had an excellent experience with my salesman, Cesar Vivas. He was very professional, honest and fair. I have recommended him to family and friends! More
Attentive I called Baker looking for a 2016 rogue, Julie was very helpful with sending me links of a few different options. When I arrived at the dealership, I I called Baker looking for a 2016 rogue, Julie was very helpful with sending me links of a few different options. When I arrived at the dealership, I was greeted by both Julie and Star. Julie had a meeting to attend, so she said Star would help me. And she did! Star helped me find the car of my dreams, even though I had to wait the next day to pick it up since I chose to have the windows tinted!! I would definitely recommend Baker Nissan! More
Very professional Julie was very helpful and everything was done and easy. Gave me a few different links of some options, everyone was polite when I came in. Thumbs up Julie was very helpful and everything was done and easy. Gave me a few different links of some options, everyone was polite when I came in. Thumbs up baker Nissan thank you for your help. More
Extremely helpful and honest.. Came in on a Friday to do some car browsing, not really looking for anything specific.. approached by salesman Vanessa who immediately made me feel li Came in on a Friday to do some car browsing, not really looking for anything specific.. approached by salesman Vanessa who immediately made me feel like a valued customer even though I told her I was just browsing. Didn't really have anything specific in mind but she was able to guide me towards the vehicle I wanted..had a lot of questions which she was surprisingly able to answer no problem... Didn't want to purchase that day but the salesman was so convincing that I couldn't find a good enough reason not to buy.. Overall it was a fairly quick process with excellent salesman/woman, Venessa, and the service and speed in which I was helped was phenomenal.... Would definitely recommend buying from here and probably will purchase another vehicle in the future... More
Best and the nicest person ever She was very informative and friendly. She never came off pushy and she made me feel very comfortable with my purchase. I was in and out with in 3 hou She was very informative and friendly. She never came off pushy and she made me feel very comfortable with my purchase. I was in and out with in 3 hours!! I would recommend her to everyone. Thank you venessa for my 2016 nissan sentra!!!! More
Service Rogelio did an excellent job! He was courteous and professional. He reviewed services before and after making me feel confident that my car was in go Rogelio did an excellent job! He was courteous and professional. He reviewed services before and after making me feel confident that my car was in good hands. More
Returning for an automobile recall. Barry Thomas was very polite and fair. He was a young man that allowed my experience this time to be quite comfortable and respectful. Everything wa Barry Thomas was very polite and fair. He was a young man that allowed my experience this time to be quite comfortable and respectful. Everything was done and completed fast and easy. Michele Landry More
Mack in the Service Dept was great in helping me with routine maintenance. He was polite, informative and helped me get in and out in a decent time period. Great guy...good customer se in helping me with routine maintenance. He was polite, informative and helped me get in and out in a decent time period. Great guy...good customer service. More
Deceptive pricing practices While searching for a new Nissan NV SL, I found Baker Nissan's listing on KBB for the exact vehicle I am looking for at a good price. So, hopeful, we While searching for a new Nissan NV SL, I found Baker Nissan's listing on KBB for the exact vehicle I am looking for at a good price. So, hopeful, we call to inquire about the vehicle, and the salesperson begins explaining that the price I see listed can't be the real price because it is listed under MSRP. I don't enjoy being talked down to, and I know what MSRP is and I would NEVER pay that. The salesperson seemed to imply that it was a general listing and that KBB couldn't know the real price, so I corrected them by explaining that this was Baker Nissan's listed price on THEIR post which even listed the vehicles stock and VIN #, so this was no general post or mistake on KBB's part. It appears they like to advertise good prices just so they can sucker you in and then try to charge you more. Extremely unethical practices leading to a huge waste of my time. Not only that, but I tried to talk to a manager and they sent me to an automated directory. Called back and instead of the manager, they transferred me to the original salesperson who didn't seem to know what they were talking about. Unfortunately that leaves this review as my only recourse and warning to others. More
Excellent service Fast and easy!!! Excellent service thanks a lot for the great services and keeping it. Great staff attention, great facility, nice waiting room an Fast and easy!!! Excellent service thanks a lot for the great services and keeping it. Great staff attention, great facility, nice waiting room and complementary wifi More