Baker Nissan

Awesome Experience I don't normally write reviews....but Terry made the car buying process so easy. He was courteous and honest. BEST CAR BUYING EXPERIENCE EVER!!!!! I don't normally write reviews....but Terry made the car buying process so easy. He was courteous and honest. BEST CAR BUYING EXPERIENCE EVER!!!!! More

Great Service! We have purchased many cars from Baker Nissan over the past 10 yrs and we always ask for Gabriel because of the great service he has given us and he k We have purchased many cars from Baker Nissan over the past 10 yrs and we always ask for Gabriel because of the great service he has given us and he knows exactly what we are looking for. Felipe Rodriguez in finance has also provided great service over the years. We will definitely return and continue to purchase from Baker Nissan. More

Efficient service Excellent experience. I knew what I wanted and got just that. Terry listened to my request, was pleasant and efficient. I wasn’t dragged from car to Excellent experience. I knew what I wanted and got just that. Terry listened to my request, was pleasant and efficient. I wasn’t dragged from car to car, didn’t have to do any negotiating and most importantly i was not there ALL day long. It was an all around positive experience. I’d return and highly recommend even with it being almost an hour commute from where I stay. More

Amazing experience My experience was wonderful... Terry Edwards was my salesman and he went above and beyond my expectations... my car payment was super low and he got m My experience was wonderful... Terry Edwards was my salesman and he went above and beyond my expectations... my car payment was super low and he got me on as a co-signer.. over all the best car buying experience ever hands down. And I get to take my car back for tinting... I’m so happy with the 2016 Nissan Altima he put me in. Thank you Terry from the bottom of my heart! More

Great buying experience I bough a Nissan Rogue from Terry last week. He was very thorough at explain the cars features and knowledgeable about the warranty details. My car bu I bough a Nissan Rogue from Terry last week. He was very thorough at explain the cars features and knowledgeable about the warranty details. My car buying experience was easy, painless, and pleasant thanks to Terry! More

New car purchase My wife and I had previously purchased our first vehicle with them 6 years ago...which we loved the service then. I decided it was time to purchase a My wife and I had previously purchased our first vehicle with them 6 years ago...which we loved the service then. I decided it was time to purchase a new vehicle for myself. Gabriel Hernandez was so attentive and pleasant but most of all he “listened” to my Needs and concerns. He researched and found the right vehicle for me! He exceeded my expectations! I’ll definitely purchase a new car again with him. More

good deal Terry Edwards was polite and patient as i am a old man and do not need to be pushed . Entire staff was friendly and informative about a used pro4x tha Terry Edwards was polite and patient as i am a old man and do not need to be pushed . Entire staff was friendly and informative about a used pro4x that i had just wanted to test drive. The car was priced well below blue book and had a CPO states so i ended up buying that day , I would recommend this dealership and the salesman at 100% efficient. Mr Baker should be pleased. More

Good sales staff, quick decision to buy. I took my 2006 Nissan in for service. I decided to check out the new cars sincE the service bill was going to be high and I was tired of dumping $$ i I took my 2006 Nissan in for service. I decided to check out the new cars sincE the service bill was going to be high and I was tired of dumping $$ into worn out cars. John Hill in sales showed me all the alternatives, and it was a quick decision for me to get a new Armada, not the most loaded one, but the one that met my needs and preferences. They made a good deal with my two 2006 tradeins, and paperwork was relatively brief. I drove out with a new car in just a few hours. When I returned the next day with the old titles, they were nice enough to knock 2/3''s off the repair to which I had committed! More

Excellent Service The reason for the 5 stars all around is because of the experience I continue to have with the dealership. They have treated me with respect and alway The reason for the 5 stars all around is because of the experience I continue to have with the dealership. They have treated me with respect and always have the courtesy to go out of their way. More

Dishonest and Disrepectful Baker Nissan was my first stop in looking at a new-to-me Rogue to purchase, after having searched all available options with my desired feature set wi Baker Nissan was my first stop in looking at a new-to-me Rogue to purchase, after having searched all available options with my desired feature set within a 500 mile radius. Baker was the only one with a 2017 model with the features I was interested in, and while the price was a little above my budget, I figured it was worth looking at anyway. The person I'd made my appointment with, Patty, was actually on vacation, so I was handed over to Ruben instead. When he introduced himself, I didn't understand anything he said at first. It took me a moment to realize he'd been speaking Spanish. All of my communications with Patty had been in English, so I have no idea why he thought I knew Spanish. My smattering of high school stuff long ago is no match for a native speaker. It was an odd start to things, but once we got it straightened out, we got to discussing the Rogue and looking at it. First he had to find the key, and then he had to find the Rogue itself. He led me to the used car area, even though I had an appointment so the dealership had already put it in their special holding area with my name on it. I would have thought he would have known that would have happened from the offset. And as the Caspian Blue color was present on only one or two other SUV style vehicles, it should have been pretty easy to spot. Still, with it found, we had a nice enough test drive. Overall I liked the vehicle well enough and we sat down to discuss the price. Here the experience went from okay enough to just annoying and extremely off-putting. As we discussed the price and I noted comparable vehicles with lower prices, including a one year older Rogue with the exact same trim and premium package and less miles. Ruben then proceeded to outright lie to me and tell me they didn't have the same features and that the 2016 wouldn't have any of the stuff I really wanted. In trying to explain why I should pay $6,000 more for the 2017 and well above its actual value, he dismissed all pricing reports from KBB, Edmunds, CarFax, and the like as "people who don't actually sell cars and wrong". He also proceeded to try to convince me that a 2016 SV without the premium package was the same as the SL with Premium package I'd mentioned, even though he'd looked it up online himself! And used that one on the lot to try to point out how inferior it was to the 2017. It was grossly insulting to my intelligence and really to the Rogue itself. Even his arguments for why the 2017 were better seemed more designed to appeal to a "silly female" than a person who'd already noted how much research she'd done, the 50+ Rogues she'd made notes on, and me as a person. For example, beyond outright saying women liked the style better, he kept focusing on how the grill was prettier, the wheels were prettier, and that by fact it was newer meant it was better. Suffice to say, I walked away feeling discouraged and dreading the rest of my car buying experience. Fortunately, I had a much better experience at the next dealership and was able to purchase a 2015 Rogue SL with similar mileage, much better price, and go figure - all the exact features I'd noted as wanting in the 2017... More