Baker Nissan

Excellent Service The reason for the 5 stars all around is because of the experience I continue to have with the dealership. They have treated me with respect and alway The reason for the 5 stars all around is because of the experience I continue to have with the dealership. They have treated me with respect and always have the courtesy to go out of their way. More

Dishonest and Disrepectful Baker Nissan was my first stop in looking at a new-to-me Rogue to purchase, after having searched all available options with my desired feature set wi Baker Nissan was my first stop in looking at a new-to-me Rogue to purchase, after having searched all available options with my desired feature set within a 500 mile radius. Baker was the only one with a 2017 model with the features I was interested in, and while the price was a little above my budget, I figured it was worth looking at anyway. The person I'd made my appointment with, Patty, was actually on vacation, so I was handed over to Ruben instead. When he introduced himself, I didn't understand anything he said at first. It took me a moment to realize he'd been speaking Spanish. All of my communications with Patty had been in English, so I have no idea why he thought I knew Spanish. My smattering of high school stuff long ago is no match for a native speaker. It was an odd start to things, but once we got it straightened out, we got to discussing the Rogue and looking at it. First he had to find the key, and then he had to find the Rogue itself. He led me to the used car area, even though I had an appointment so the dealership had already put it in their special holding area with my name on it. I would have thought he would have known that would have happened from the offset. And as the Caspian Blue color was present on only one or two other SUV style vehicles, it should have been pretty easy to spot. Still, with it found, we had a nice enough test drive. Overall I liked the vehicle well enough and we sat down to discuss the price. Here the experience went from okay enough to just annoying and extremely off-putting. As we discussed the price and I noted comparable vehicles with lower prices, including a one year older Rogue with the exact same trim and premium package and less miles. Ruben then proceeded to outright lie to me and tell me they didn't have the same features and that the 2016 wouldn't have any of the stuff I really wanted. In trying to explain why I should pay $6,000 more for the 2017 and well above its actual value, he dismissed all pricing reports from KBB, Edmunds, CarFax, and the like as "people who don't actually sell cars and wrong". He also proceeded to try to convince me that a 2016 SV without the premium package was the same as the SL with Premium package I'd mentioned, even though he'd looked it up online himself! And used that one on the lot to try to point out how inferior it was to the 2017. It was grossly insulting to my intelligence and really to the Rogue itself. Even his arguments for why the 2017 were better seemed more designed to appeal to a "silly female" than a person who'd already noted how much research she'd done, the 50+ Rogues she'd made notes on, and me as a person. For example, beyond outright saying women liked the style better, he kept focusing on how the grill was prettier, the wheels were prettier, and that by fact it was newer meant it was better. Suffice to say, I walked away feeling discouraged and dreading the rest of my car buying experience. Fortunately, I had a much better experience at the next dealership and was able to purchase a 2015 Rogue SL with similar mileage, much better price, and go figure - all the exact features I'd noted as wanting in the 2017... More

quick and easy Didn't take long to get back on the road again.Only concern that I had,was the price offers of my trade in.Told me one price before I got there,then t Didn't take long to get back on the road again.Only concern that I had,was the price offers of my trade in.Told me one price before I got there,then told me a lower price.After I said no,he came back later a couple hundred higher than the first price.I know,just a game that all the dealers do,one reason that I hate to buy cars! More

auto nissan versa note 2016 certificado No estoy satisfecho con el auto que me vendieron07/29/17 desde que lo saque no me gusto el funcionamiento de la transmisión del auto y problemas en No estoy satisfecho con el auto que me vendieron07/29/17 desde que lo saque no me gusto el funcionamiento de la transmisión del auto y problemas en los frenos lo lleve por servicio y no le hicieron nada solo dicen el auto es asi dar puras vueltas esta bien pero el que paga es uno el vendedor rafael. Hernandez salesman ,ya ni trabaja hay tendre que buscar otras formas de que me resuelvan mi problema,muy mala experiencia More

Excellent Transaction This is the 5th vehicle I purchase from Baker Jackson Nissan, two which I was attended to by Mr. Gabriel Hernandez. It is for a good reason that I co This is the 5th vehicle I purchase from Baker Jackson Nissan, two which I was attended to by Mr. Gabriel Hernandez. It is for a good reason that I continue to purchase from this dealership, and that is that in addition to a fair price, I am not subjected to the usual high pressure sales tactics so common in auto dealerships. I purchased on my time frame, in a patient and timely basis, and Mr. Hernandez understood that perfectly.. I certainly will consider Baker Jackson for my next purchase. More