Back

Baker Nissan

Houston, TX

4.8
1,274 Reviews

19630 Northwest Freeway

Houston, TX

77065

Directions

By Type

1,274 Reviews of Baker Nissan

March 08, 2023

They are amazing at listening to your needs and getting service done fast and also great at explaining. More

by Arres Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez, Austin Rizzo
Mar 10, 2023 -

Baker Nissan responded

Arres Ana, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us!

March 07, 2023

Great service and really fast. In and out in less than 1 hour! Friendly and polite! More

by Doonies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
Mar 09, 2023 -

Baker Nissan responded

Doonies, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

February 28, 2023

Excellent service department. The promise service program purchased with the vehicle was honored. I am satisfied with the product. More

by AdegokeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquess Smith, David Espino, Kene Abiakam, Vickie Starnes, Amiee Govea
Mar 02, 2023 -

Baker Nissan responded

Adegokek, we are so happy to read such a great review about Baker Nissan North!

February 27, 2023

I actually look forward to coming in for service. I know Rolando will keep me informed and checks on me throughout the process. This is a bit of a drive for me but I trust Rolando and his team comple More

by Alex Soliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
Mar 02, 2023 -

Baker Nissan responded

Alex Soliz, thank you for your kind words and this wonderful review!

February 18, 2023

I strongly advise against doing any business with this dealership. If they cannot be honest about "dealer made fees" or "fake fees" (Talking about your B.S $1900 "recondition fee" and $150 doc fee Julian) More

by Cody B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Felipe Rodriguez, Carla Ventura, Julian Estrada
Feb 21, 2023 -

Baker Nissan responded

Cody, we are not happy to see your one star review. Our goal is far honesty and transparency and we are sorry this happened. We would like to talk about what happened please feel free to call our GM Luis Castillo at 281-890-5656.

February 11, 2023

Devin my service advisor, Ms Guzman and Ms Stephanie the cashiers are great. I really appreciate Ms Stephanie. I always bring my vehicles to Baker Nissan (4 over the last 3 years) and Stephanie has ALWAYS b More

by GSUTIGERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Service Advisor, Ms. Stephanie Cashier and Ms. Guzman Cashier
Feb 14, 2023 -

Baker Nissan responded

Gsutigers6, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2023

Always great and friendly service and done right the first time. My favorite dealer for all of my repair needs. More

by happygirlohunting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez, David Espino, Miguel Cantos, Amiee Govea
February 06, 2023

Shawn Kennedy was amazing! He handled my issue within minutes after I was getting the runaround and getting turned away! Great customer service and great management! More

by A.Lagrone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Kennedy
Feb 09, 2023 -

Baker Nissan responded

A.lagrone, we are so happy to read such a great review about our team at Baker Nissan North! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 03, 2023

I appreciate them getting me in and out making sure that everything was done timely and correct. More

by LaShonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet A Medina
Feb 07, 2023 -

Baker Nissan responded

Lashonda, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2023

Fantastic, service excellence, professional staff, great atmosphere, efficient, and friendly are the reasons I return to Baker Nissan. More

by ttyrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hazeley
Jan 30, 2023 -

ttyrobinson responded

I drive from Fresno, Tx because of the service I receive is fantastic, service excellence, professional staff, great atmosphere, efficient, and friendly are the reasons I return to Baker Nissan. Thank you Chris Hazeley!

...
17
...