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Baker Nissan

Houston, TX

4.8
1,315 Reviews

19630 Northwest Freeway

Houston, TX

77065

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1,315 Reviews of Baker Nissan

May 31, 2024

Great dealership and great service. They have always serviced my car in a timely manner. And most importantly, they are honest. More

by Lizphillips506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
May 29, 2024

Entire staff is always courteous and helpful. From sales to service, they will make sure you’re satisfied with every transaction. More

by smjohn1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee , Mateo Ramirez
May 24, 2024

I was under the assumption since this is a big company that they would not lie to you and in every ways.sold me a car knowing there was a defected even ,I did not expect this from a big reputable company More

by nick7536
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Shawn Kennedy
May 04, 2024

Friendly service every time excellent staff explaining all service with the customer’s care and concerns at heart More

by maelee7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gaspar 5star
May 07, 2024 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 20, 2024

The dealership/service center was very reliable, honest, fast, friendly, professional, and very helpful. Exceeded our expectations. More

by asuehs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
For the service department, I do not know how to spell his name. But he has been our service advisor before. , Hope Roach
Apr 21, 2024 -

Baker Nissan responded

Thank you so much for sharing what a great experience you had with us

April 19, 2024

Purchased a "certified" vehicle and was told the vehicle came with a bumper to bumper warranty up to 100k miles. Discovered the back doors do not lock or unlock. Service would charge $199 to only "diagnose" More

by LIZETH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Castillo
Apr 24, 2024 -

Baker Nissan responded

Lizeth Aguirre, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 281-897-2267 when you have a chance. Thank you, and we look forward to hearing from you.

April 18, 2024

Muy buen servicio lo recomiendo profesionales en lo que hacen,Rolando el que me atiende tiene un muy buen servicio. More

by Patricia Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo
Apr 20, 2024 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 17, 2024

The service is wonderful! !!Always very helpful and attentive. I got my car in record time. My service man kept me informed about every phase of my visit More

by charlotte_martin39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet Medina
Apr 19, 2024 -

Baker Nissan responded

Thank you; we appreciate your feedback!

April 16, 2024

Service technicians are quick and knowledgeable. The service was done in a timely manner. Good waiting area with coffee and snacks. Service managers keep you in touch with what is happening with you More

by r.gierisch77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Barrientos Gaspar
Apr 19, 2024 -

Baker Nissan responded

thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

April 14, 2024

Service was good attendant was nice and informative had all the answers I was looking for . More

by cgarrett124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 16, 2024 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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