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Baker Nissan

Houston, TX

4.8
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,264 reviews

December 05, 2023

Marquess Smith provided excellent and professional service. He was very knowledgeable, courteous, and direct to the point! I enjoyed doing business with him and look forward to working with him in More

by chrisn7068
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Baker Nissan responded

Thank you for trusting us with your vehicle purchase needs and for sharing what a fantastic experience you had working with Marquis will see you back soon for service

December 01, 2023

Excellent service department. Takes care of customers. Would highly recommend them based on their service. More

by tom
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tony Castillo / Hugo, Luis Castillo
Dec 02, 2023 -

Baker Nissan responded

Hi Tom, thank you so much for your positive comments about Baker Nissan North!

November 30, 2023

Customer service was very professional and courteous and I was satisfied and comfortable while waiting.😀💯 More

by rosiebryant7035m
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Yamet Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 29, 2023

Courteous and communicated to me the estimate, repair timeline and process. No one wants to have to repair their car but they made the process painless. More

by cindi.sedberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edenilson Guerrero
Dec 01, 2023 -

Baker Nissan responded

Cindi.sedberry, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North!

November 28, 2023

Baker Nissan did a great job taking care of my needs on my 2020 Murano….my service rep was Amir G. and he was awesome. More

by typo510
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Amir Ghoreishi
Dec 01, 2023 -

Baker Nissan responded

Hi Typo510, thank you so much for your positive comments about Baker Nissan North! We look forward to your next visit! Take care!

November 28, 2023

Mr. Emmanuell Luna is an outstanding service advisor! Will continue service my vehicle at Baker Nissan. More

by Casiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
Dec 01, 2023 -

Baker Nissan responded

Hi Casiano, thank you so much for your positive comments about Baker Nissan North!

November 24, 2023

Everyone was professional. Service was great. Service writers was great. He did a great job. More

by donaldbj64
Recommend Dealer
Yes
Employees Worked With
Yamet Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Baker Nissan responded

Thank you for the kind words

November 20, 2023

Hector was patient great person to work I will recommend Hector and the store Hector is the reason we came back after visiting the Honda store More

by champions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Carcamo
Nov 23, 2023 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 17, 2023

Been shopping around for a great deal and stopped by Baker where I met Terry. And boy did he not disappoint. If you want a car go see him. More

by Ordaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 15, 2023

Very helpful and knowledgeable. Took time to explain. I bought the car and am happy. More

by krzgigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Carcamo, Zak Banamar
Nov 16, 2023 -

Baker Nissan responded

We appreciate your positive review about your recent experience with us!

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