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Baker Nissan

Houston, TX

4.8
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,264 reviews

January 17, 2024

Went in to service my car for an oil change and they were fast and efficient! Inspected the car for everything and made sure it was in tip top shape. More

by Sergio G Marini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Salazar, Gary Southavilai
Jan 20, 2024 -

Baker Nissan responded

Hi Sergio , thank you so much for your positive comments about Baker Nissan North! We hope to be of service to you again in the future. Best wishes, Baker Nissan North

Jan 20, 2024 -

Baker Nissan responded

Hi Sergio , thank you so much for your positive comments about Baker Nissan North! We hope to be of service to you again in the future. Best wishes, Baker Nissan North

January 12, 2024

I bought my xTerra from Baker Nissan and always receive top tier service from all parties. More

by john
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Baker Nissan responded

Thank you for your longtime business in both Sales and our Service Departmentamd sharing your recent experience with us , we look forward to seeing you back !

January 12, 2024

Had not been using your service but came back the year and has been outstanding. Will be using your services again. More

by saxtongeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio Martinez, David Espino
Jan 18, 2024 -

Baker Nissan responded

thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

It was a great experience! They made sure to help me with the best deal and helped us understand all of our options! Would definitely recommend this dealership and Hector! He’s More

by ale.aguilar64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Carcamo
Jan 09, 2024 -

Baker Nissan responded

, Thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North!

December 30, 2023

Very efficient, friendly, and professional. Will definitely be recommending to friends. Thank you for everything. More

by jenfermomof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One was Matt. Don’t remember the other gentleman.
Jan 03, 2024 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 30, 2023

Baker Nissan is truly the best dealership! I have bought 3 cars from them! Would never buy from anyone else!!!! More

by susanreeves13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio Martinez, David Espino
Jan 01, 2024 -

Baker Nissan responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2023

I just need to say the service there was great and nice to be part of there service More

by Ronniejackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
Dec 30, 2023 -

Baker Nissan responded

Ronniejackson, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Baker Nissan North!

Dec 30, 2023 -

Ronniejackson responded

David Torres was my service tech. not Taylor

December 21, 2023

Rogelio is amazing. He gets me in and out and the snack bar doesn’t hurt either. I am able to work remotely with the good WiFi in the waiting area so it feels like I’m t More

by cara.despeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
Dec 22, 2023 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 07, 2023

The repair was done quickly and precisely. Everyone treated me cordially and answered my concerns. More

by Donetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espino
Dec 09, 2023 -

Baker Nissan responded

Donetta, thank you for your kind words and this wonderful review!

December 06, 2023

We purchased our Nissan Sentra from another dealership who did not want to take care of our service needs, but Baker Nissan has been able to and with a smile. Rolando is a great service advisor; kept us u More

by DarbMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando
Dec 08, 2023 -

Baker Nissan responded

Hi Darbmar, thank you so much for your positive comments about Baker Nissan North and your fantastic experience with Rolando we thank you for your business

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