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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,265 reviews

April 06, 2019

Great service ! Laurens Legarda is a magnificent sales advisor !!! Never felt pressured intl buying my new car like I have at other dealerships. And Ronald Valarezo i More

by Tori1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Valarezo, Laurens Legarda
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Apr 25, 2019 -

Baker Nissan responded

Hi Tori Thank you again for taking the time to let us know how Laurens did. WE value every customer and there time and look forward to assisting you with all your vehicle needs We hope you have a great day! Diane Ellis Customer Relations Manager

April 04, 2019

Excellent Customer Service !!!! Oh My GOODNESS !!!! We had the best experience ever at Nissan Baker !!! Our salesperson Laurens Legarda went over and beyond for us!!!!! We were out-o More

by ShaSha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Report | Print
Apr 05, 2019 -

Baker Nissan responded

Ishanda Coleman, your satisfaction is our top priority and Laurens is no exception. Going above and beyond is our priority as we want all our customers needs met. Thank you again for such a great review as we truly appreciate your business. Welcome to the Baker Nissan family!

March 30, 2019

Feliz con su servicio El joven Laurens Legarda fue muy amable y servicial me gusto su atencion se lo recomendaria mil veces gracias a el estoy feliz con mi vehiculo More

by Eliana H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Report | Print
Apr 25, 2019 -

Baker Nissan responded

¡Apreciamos su crítica positiva sobre su experiencia reciente con Laurens aquí! Agradecemos que se tome el tiempo de su día para brindarnos la oportunidad de ayudarlo. ¡Bienvenido a la familia Baker Nissan! Cuídate.

March 26, 2019

Below average experience Went to purchase a used vehicle. I Had many issues with the truck I bought. Always triple check your used vehicle purchase from this dealership. Sales More

by Jsis2192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Ortega
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Apr 05, 2019 -

Baker Nissan responded

Jsis2192,, we are sorry that your experience with Baker Nissan was not positive and your issues with the truck you bought. We would like the chance to correct or at least learn from what caused this. Please call me direct at 281-897-1605. Kevin Allen, GM. Thank you for your time and again sorry for your experience.

March 18, 2019

Excelente servicio en Baker Nissan La atención que recibimos del señor Laurens legarda fue muy excelente y muy amable porque nos ayudó a encontrar el mejor precio y el carro que nosotro More

by Miguel y Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Report | Print
Apr 25, 2019 -

Baker Nissan responded

Gracias por darle a Laurens una revisión tan maravillosa y por informarnos de lo bien que lo trataron en Baker Nissan. Siempre es nuestro objetivo para una experiencia verdaderamente excepcional y esperamos trabajar con usted en el futuro. ¡Bienvenido a la familia Baker Nissan! Carl Baker Administración

March 16, 2019

Great guys, good deals Laurens and Mike were great working with me on a trade-in value for my previous car and lowering my monthly payment for my new one. Most car dealershi More

by KaraM95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda, Michael Fresa
Report | Print
Apr 25, 2019 -

Baker Nissan responded

Karam95, thank you for your kind review; we are so happy Laurens, Mike and our staff here were able to make you feel comfortable and welcoming. We are excited you were able to get the vehicle you were looking for a making your dreams come true. Please let us know if you need anything at all we are here for you. Carl Baker Management

March 12, 2019

Feliz con mi compra de mi Nissan Sentra Muy contenta con el trato que me dió Laurens Legarda platicamos sobre el vehículo que estaba buscando y enseguida me ayudó a buscar el mejor financiam More

by Gricelda Flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Report | Print
Apr 25, 2019 -

Baker Nissan responded

¡Gricelda Flores, nos alegra que Laurens haya podido superar sus expectativas! Si alguna vez necesita más ayuda, háganoslo saber. Gracias de nuevo y ¡Bienvenido a la familia Baker Nissan!

March 04, 2019

I GOT A CAR!!!! I went in not expecting to get financed by myself for a car because of my income. I met with Laurens Legarda who worked with me right away to find me More

by Akilahb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Report | Print
Apr 25, 2019 -

Baker Nissan responded

Akilahb, your satisfaction is our top priority and we are so happy Laurens was able to meet your needs and that you had a truly exceptional experience. Congratulations on your new vehicle and if there is anything we can do here we are always here to help. Have a fantastic weekend and welcome to the Baker Nissan family! Carl Baker Management

March 02, 2019

Muy contenta con mi camioneta Estoy muy contenta en visitar Baker Nissan fue una experiencia muy grande para mi en llegar buscando una camioneta frontier certificada y gracias al v More

by Melisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Report | Print
Apr 25, 2019 -

Baker Nissan responded

Melisa, tu maravilloso feedback y tu calificación significan mucho para nosotros. Saber que pudo obtener la frontera que buscaba con Laurens es una historia increíble y le agradecemos que la comparta con nosotros. Le agradecemos sinceramente la crítica positiva y esperamos volver a verle pronto. ¡Felicitaciones por su Frontier y bienvenido a la familia Baker Nissan! Carl Baker Administración

February 28, 2019

Friendly and helpful I got the car Which I was looking for here. It was hard to do without Laurens Legarda and Mike Fresa help. They did the best they could to give me my More

by Mojgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda, Michael Fresa
Report | Print
Apr 25, 2019 -

Baker Nissan responded

Hello Mojgan, we appreciate you taking the time to share your story about your experience with Laurens and Mike Fresa. We are here to help and are glad we could make a deal happen with you smooth and professional. We are here to help with any needs. Thank you again and we look forward to seeing you again soon. Carl Baker Management

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