Back

Baker Nissan

Houston, TX

4.8
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
Contact Dealership

19630 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 1,265 reviews

May 13, 2019

Selling Lemons I purchased a used Murano from them in December of 2018. It has been riddled with problems. When I spoke to a representative of their car company abo More

by Unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amir Ghoreishi
May 31, 2019 -

Baker Nissan responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described and get any miscommunication resolved and assist you in any way we can, My Direct Line is 281-897-1605, Hope to speak to you soon. Kevin Allen General Manager

May 09, 2019

Great Customer Service! I was checking around a GMC truck and went to Baker Nissan and Mr Laurens Legarda provides me all the information I needed and showed me the truck tha More

by Alex Puente
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
May 06, 2019

Great service dept, thanks Amir Ghoreishi - recommend Called into Baker Nissan in Houston ahead of time Amir Ghoreishi was extremely knowlegable and helpful, Had vehicle in and out same day. Val the servi More

by 370z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val service tech performing work, Amir Ghoreishi
May 07, 2019 -

Baker Nissan responded

370z, reviews like this give us motivation and help us ensure we provide high-quality care. Amir is one of our fantastic advisors here at Baker Nissan and we appreciate you taking the time to share this with him and us. Have an amazing day and we look forward to working with you in the future.

May 02, 2019

Lots of Help and Very Friendly We drove in from more than 1.5 hrs away after seeing the vehicle online and talking to Laurens on the phone quite a bit. He had our vehicle waiting fo More

by Mhammons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
May 03, 2019 -

Baker Nissan responded

Thank you so much for your feedback! We value each customer and glad you felt that with Laurens during your purchase . We hope you have a great day!

April 30, 2019

Very unpleasant with the purchase of my new car I’m not satisfied about the customer services and the finance department at this dealer. First, we agreed on the price with cash offer because of thei More

by Duc Phan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Tanny Perez
May 19, 2019 -

Baker Nissan responded

Duc Phan, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to Kevin Allen, GM here at Baker Nissan at (281) 890-5656 and we hope to be able to see you at Baker Nissan in the future.

April 29, 2019

Very pleased with the purchase of my new car Laurens was very helpful and professional and I highly recommend him for purchasing your next car at Baker Nissan!!! He is very personable and frien More

by Denitra C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
May 01, 2019 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 28, 2019

Excellent Experience Lauren's Legarda was very personable and helpful in my purchase of a new Rogue yesterday. I appreciated his patience and willingness to let me ask a m More

by DeniseL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
May 01, 2019 -

Baker Nissan responded

Denisel, thanks for your praise and kind comments about Laurens here at Baker Nissan. It looks like he was able to get you make sure he was patient with you to make sure you drove the right vehicle and find the vehicle that meet your needs. We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 17, 2019

The best NO HASSLE DEALERSHIP IN THE WORLD I pulled up frustrated had been to three different dealerships and was just totally exhausted I said exactly what I wanted and Laurens was able to ass More

by Treiva J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda, Michael Fresa
Apr 25, 2019 -

Baker Nissan responded

Hi Treiva , we are very happy to have provided you with such a positive experience! Have a great day Diane Ellis Customer Relations Manager

April 13, 2019

Best service ever I am so glad that I came here. I went to 3 other dealerships and was turned down and I told my side I would try 1 more time and I gave baker Nissan a More

by Jamecia B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David "Bubba" Flemons
Apr 25, 2019 -

Baker Nissan responded

Hi Jamecia B, thank you so much for your positive comments about Baker Nissan and the Sales Consultants Terry and Bubba ! WE will continue to take care of all your vehicle needs just come back and see us anytime . Diane Ellis Customer Relations Manager

April 11, 2019

Everything fast and easy! Great Service! I came to check my different option to buy a new car because I needed to change mine.Laurens Legarda provided me all the information that I needed to More

by Erika Rajani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Apr 25, 2019 -

Baker Nissan responded

Erika Rajani, we're happy you found our Laurens to be so supportive during your experience here at Baker Nissan. We are so happy you were able to get everything you wanted and that things we smoothly like we want our customers experience to be. Welcome to the Baker Nissan Family! Carl Baker Management

...
46
...