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Baker Nissan

Houston, TX

4.8
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,265 reviews

February 17, 2020

My 2nd review. My safety concerns wasn't meet. I was told to come back when I tried to add something to my current ticket. More

by LaWanda
Recommend Dealer
No
Employees Worked With
I don't remember his name
Mar 06, 2020 -

Baker Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

February 08, 2020

I spoke to Rolando Murillo over the phone about my service for my car he is great. He is patient and spends the time to make sure I understand what needs to be done. I will definitely be returning to More

by Alex Soliz
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
February 06, 2020

GREAT SERVICE Yesterday I took my car in for service 2013 Nissan Sentra for service with Rolando Murillo we love his ability to explain all the details of what ser More

by oscar.silguero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
Feb 07, 2020 -

Baker Nissan responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

January 31, 2020

I had the absolutely wonderful car buying experience with Baker Jackson Nissan. I worked with Rickey that day because Terry was already with a customer but they worked together as a team to help me select th More

by kitlewis1111
Recommend Dealer
Yes
Employees Worked With
Shawn Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Baker Nissan responded

Kitlewis1111, we are so happy to read such a great review about Baker Nissan North!

January 29, 2020

I have had my 2019 Nissan Sentra serviced twice at Baker Nissan. My service advisor was Rolando Murillo and he was truly exceptional! Both times they were very quick and explained everything in detail. On m More

by yolandalucky
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo, Shaun Hazeley
Jan 31, 2020 -

Baker Nissan responded

Yolandalucky, we're happy you found our staff to be so supportive during your experience here at Baker Nissan North. We hope to be of service to you again in the future. Best wishes, Baker Nissan North

January 27, 2020

Jack gave great service and made sure I was taken care of the whole time. He made sure that I picked the perfect new car to have. More

by Danni
Recommend Dealer
Yes
Employees Worked With
Jack Jones
Jan 29, 2020 -

Baker Nissan responded

We appreciate your positive review about your recent experience with us!

January 27, 2020

Carlos Escobar & Gladys gave me superb treatment & service. Very respectful! They explained everything in great detail. Performance was great and everything done in a timely matter to my satisfactio More

by gps3d
Recommend Dealer
Yes
Employees Worked With
Carlos Escobar & Gladys
Jan 29, 2020 -

Baker Nissan responded

Gps3d, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

January 19, 2020

ABOVE AND AND BEYOND!!! This young man is Amazing!!! He did not stop until I was satisfied. He was exceptional. He won’t let you down More

by sw200883
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2020 -

Baker Nissan responded

Hi Sw200883, thank you so much for your positive comments about Baker Nissan North! We can't wait to see you again, have a great day.

January 02, 2020

Customer service is hands down the best! Rolando and Amir, always take such good care of me, from rentals to my questions. Simply the BEST. More

by Tristaine Dawson
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo 5 STARS, Amir Ghoreishi
Jan 06, 2020 -

Baker Nissan responded

Thank you Tirstaine for the Great comments about Baker Nissan Service, Rolando and Amir!

December 24, 2019

Tuve la oportunidad de ser atendido por laurens legarda y Fernando Díaz en donde me ayudaron a conseguir el vehículo requerido. Me atendieron con mucho profesionalismo y amabilidad. Súper feliz con mi nuevo More

by Alejandro Anzola
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz, Laurens Legarda
Jan 06, 2020 -

Baker Nissan responded

Alejandro we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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