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Baker Nissan
Houston, TX
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,265 reviews
March 28, 2021
Quick, Professional, and Customer Centered. This dynamic duo ensured I was satisfied, from the moment I started waiting until I left. Excellent overall Experience! Thanks!! duo ensured I was satisfied, from the moment I started waiting until I left. Excellent overall Experience! Thanks!! More
by awhitejr
Employees Worked With
Stephanie, Claudia Ramirez
March 12, 2021
Horrible management at this dealership. Would not honor a written price from a salesman negotiated through email. Pulled the old bait and switch tactic to get us in the door. Would not recommend this place t written price from a salesman negotiated through email. Pulled the old bait and switch tactic to get us in the door. Would not recommend this place to anyone. Buyer beware! More
by Julie.parson@yahoo.com
March 10, 2021
Great experience Kasey was awesome, Kene was very helpful and Rolando is always steering me in the right direction. Definitely a winning team!! We even met Luis. and Rolando is always steering me in the right direction. Definitely a winning team!! We even met Luis. More
by Alex Soliz
Employees Worked With
Other Employees :
Rolando Murillo , Luis Castillo, Kasey Armstrong
March 10, 2021
the service department at Baker Nissan are the best (Alex Ramirez), very helpful with my car making a noise in the transmission, they took over and fixed it, under a factory warranty. very impressed with th Ramirez), very helpful with my car making a noise in the transmission, they took over and fixed it, under a factory warranty. very impressed with the video they sent me on the inspection of the car. The car was in and out within a few days, Want honest service look no more, Baker Nissan. thanks. More
by FERNANDO.AGUILAR
Employees Worked With
Alex Ramirez
December 11, 2020
Staff are nice and accommodating, social distancing are implemented and with good complimentary snacks and drinks,keep it up guys, i’ll definitely come back here for my service. Special mention to Mr Rolan implemented and with good complimentary snacks and drinks,keep it up guys, i’ll definitely come back here for my service. Special mention to Mr Rolando Murillo who explained everything and given you honest remarks what your car needed. More
by el guapo
Employees Worked With
Rolando Murillo
December 09, 2020
Baker painted new side mirror 3 times. 1st time poor quality. 2nd time wrong paint color. 3rd time right color. Very poor customer service overall. quality. 2nd time wrong paint color. 3rd time right color. Very poor customer service overall. More
by Whit
December 07, 2020
Rolando provided excellent service and did a tire price match. I would recommend him and clean service department. Everyone wearing mask .other shows did not stock my tire gear job match. I would recommend him and clean service department. Everyone wearing mask .other shows did not stock my tire gear job More
by suleymassell
Employees Worked With
December 04, 2020
While getting my truck serviced, Shaun Hazeley is always welcoming and knowledgeable with all services and products you offer at Baker Nissan. He is committed to great service and is very friendly. He rep welcoming and knowledgeable with all services and products you offer at Baker Nissan. He is committed to great service and is very friendly. He represents your organization very well More
by Jaiden 3
Employees Worked With
Shaun Hazeley
November 04, 2020
The great customer service I get from Amir in the service department, he is the BEST hands down...💯💯💯 He is very friendly and knowledgeable... A cut above the rest. department, he is the BEST hands down...💯💯💯 He is very friendly and knowledgeable... A cut above the rest. More
by Unpredictable876
Employees Worked With
Amir Ghoreishi
October 30, 2020
Great team of people. I know I probably gave Jamaal a headache by changing my mind but the deal worked and now I have the truck that I really wanted. headache by changing my mind but the deal worked and now I have the truck that I really wanted. More
by NND
Employees Worked With
Fernando Diaz, Jamaal Williams, Mike Luna
