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Baker Nissan

Houston, TX

4.8
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,265 reviews

September 03, 2021

Rolando and his team are the absolute best!! He keeps me informed and up to date on anything while I wait and even when I drop it off. I have the most confidence in Rolando and his team and know the job wil More

by Alex Soliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
Sep 06, 2021 -

Baker Nissan responded

Hi Alex Soliz! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 03, 2021

The video was awesome. Total transparency. But it was interesting that one technician said the tire had a slash in it and a second one said there was a moderate size piece of metal in it. Just made us wo More

by kszilske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor, Brayden Hendley
August 31, 2021

good fast service and very friendly excelente amablemente 100 % recomendamos muy rápido servicio buena cálida de lugar muy limpio y desinfectante disponible personal desinfectante More

by J_fran2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Huerta, Rogelio Martinez, David Espino, Carlos Escobar, Claudia Ramirez, Jorge Limon, Julio Lopez
Sep 06, 2021 -

Baker Nissan responded

Hi J_fran2008, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

August 31, 2021

Whenever I take my car in for service they know what I want and need. My advisor Naked excellent very polite and he listened 2. More

by Rhondahawthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Najee, Shaun Hazeley
Sep 06, 2021 -

Baker Nissan responded

Rhondahawthorne, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2021

I have been coming to Baker Nissan for many years and have always been happy with the service. I no longer live in Houston. I was visiting and my car needed service so I came to Baker and they are still More

by Shirley350z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
Sep 06, 2021 -

Baker Nissan responded

Shirley350z, we are so happy to read such a great review about Baker Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

They were quick and very efficient. Michael was there for any questions he was great! Will definitely be back thank you for taking care of my car. More

by Glamma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Claudia Ramirez
Sep 05, 2021 -

Baker Nissan responded

Glamma, we're happy you found our staff to be so supportive during your experience here at Baker Nissan North. We look forward to your next visit! Take care!

August 27, 2021

The dealer was excellent. Amazing communication from the start to finish of my vehicle. I was really amazed at the good service. I was comfortable knowing my vehicle was being well taken care of More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan Wilson
Sep 06, 2021 -

Baker Nissan responded

Steph, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2021

Fast courteous professional service, very polite staff and clean waiting area. More

by israelmrodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
Aug 25, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2021

Baker Nissan Service center is top notch. I had an issue with my brand new car and it was easy to make an appt and find out it was a recall issue that was easily fixed. Everyone was very helpful and Tony is More

by kphjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven (Tony) Castillo, Charles Igiebor, Austin Threadgill, Claudia Ramirez
Aug 25, 2021 -

Baker Nissan responded

Kphjames, your wonderful feedback and rating mean a lot to us.

August 13, 2021

Excellent service mechanic was very knowledgeable don’t know the mechanic name but was excellent just like Chris Hazeley More

by Ebblackgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hazeley
Aug 25, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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