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Baker Nissan

Houston, TX

4.8
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,264 reviews

November 03, 2021

Shaun is my go to for anything pertaining to my car. He truly cares about all customers and goes above and beyond to give you the best level of service. Would not take my car anywhere else! More

by lcalautti7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
Nov 05, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2021

Tony Castillo is great! He is always friendly and helpful every time I visit the service department! He works hard and cares about his customers! I know I am in good hands whenever he helps me! Thi More

by Jackie Kreutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Castillo
Nov 05, 2021 -

Baker Nissan responded

Hi Jackie Kreutz, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 01, 2021

Thanks for standing by your work, it means alot when you don't have the knowledge or ability to fix your own vehicle. We're all capable of human error, but not all will correct it. Thanks for your service More

by KARTEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hazeley
Nov 05, 2021 -

Baker Nissan responded

Kartel, we're happy you found our staff to be so supportive during your experience here at Baker Nissan North. We look forward to your next visit! Take care!

October 29, 2021

I used the body shop/collision center and my experience was great. Gabriel was helpful, caring, and considerate. My car looks as good as new! Thank you!! More

by Wendel W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Anchia
Nov 02, 2021 -

Baker Nissan responded

Hi Wendel W, thank you so much for your positive comments about Baker Nissan North!

October 27, 2021

Mrs. Stephanie and the Collison Dept. did a Great Job!!! She insisted that the insurance company repair my 10 week old 2021 Murano to New Car status and look. It may have taken a few days extra, BUT It's be More

by JayMac Murano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

JayMac Murano responded

Yes

October 20, 2021

Our service advisor Yamet always exceeds our expectations. Gets our services and need done on time. More

by April
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamet
Oct 27, 2021 -

Baker Nissan responded

April, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2021

Great job. Service completed in time stated at check in. Washing of vehicle when completed is excellent. More

by cvwats73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 27, 2021 -

Baker Nissan responded

Hi Cvwats73! We're so happy we were able to help you out! We look forward to your next visit! Take care!

October 16, 2021

Brought my car in with no appointment on saturday,they took care of good care of me. More

by barbarakenyon63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I D
Oct 18, 2021 -

Baker Nissan responded

Hello Barbarakenyon63, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2021

He always get me taken care of and make sure the job gets done . He’s awesome More

by arleenrobertson1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
Oct 12, 2021 -

Baker Nissan responded

Arleenrobertson1956, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

October 11, 2021

Great service by Chris H. Tech video was informative. Great teamwork and communication. Will be back More

by mstewart617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hazeley
Oct 12, 2021 -

Baker Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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