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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,264 reviews

November 23, 2021

If no stars were available he would not get it.salesvand service not recommended. Nine More

by ef.detwiler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2021 -

Baker Nissan responded

Hi Ef.detwiler, we regret to hear that your recent experience w We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 890-5656 to discuss this further. as anything less than exceptional.

November 23, 2021

Professional, good service, and completed in an adequate time frame. Would recommend others to shop here for service. More

by Gwendolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hazeley, David Espino
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Nov 25, 2021 -

Baker Nissan responded

Gwendolyn, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 21, 2021

The person that was taking care about my car ,has a good mod and professional with all my needs More

by emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ID Dilbazi
Report | Print
Nov 25, 2021 -

Baker Nissan responded

Emma, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North! We look forward to your next visit! Take care!

November 19, 2021

Excellent service. Gavel me options and fast status updates. Loved this process allows me to text back accepting real time More

by Rodshoemaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
Report | Print
Nov 24, 2021 -

Baker Nissan responded

Hi Rodshoemaker, we are very happy to have provided you with such a positive experience!

Nov 28, 2021 -

Rodshoemaker responded

great visit to Baker Nissan

November 18, 2021

I received great customer service, and my vehicle was thoroughly inspected. A quality service center. More

by Irvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 24, 2021 -

Baker Nissan responded

Irvin, we are glad we could help!

November 16, 2021

Service and sales are great and our service personnel is great to us and he needs a raise or a promotion More

by Jr.tile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
Report | Print
Nov 24, 2021 -

Baker Nissan responded

Hi Jr.tile, we are very happy to have provided you with such a positive experience!

November 15, 2021

Baker Nissan Auto Department Mr.Mike was the BOMB.COM!!! He was very professional, a great listener and got my car serviced quickly! We will definitely refer our friends! Thank you! More

by Mrs.Favor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Mike / Antonio Cox
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Nov 24, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 11, 2021

Great service appointment on time outstanding service on a timely manner close to home just perfect for me thank you More

by nsoria007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Marquez
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Nov 14, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 10, 2021

They did great job also let me know about warranty.Great Job Baker Nissan Parts More

by adwhite_72@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hazeley
Report | Print
Nov 11, 2021 -

Baker Nissan responded

Adwhite_72@yahoo.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan North.

November 10, 2021

The service was excellent and the people on the customer service is very good and professional. More

by tatianahandford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
Report | Print
Nov 11, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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