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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,264 reviews

December 16, 2021

Excellent service , mean installations accurate work ,friendly,dedicated team members, honest simply great people to More

by Mayra Calderon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ID
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Dec 18, 2021 -

Baker Nissan responded

Mayra Calderon, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

December 11, 2021

All the personal that works in the dealership and I mean all gives great service and answer all questions. More

by angelicamsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, Marquez, Felipe Rodriguez
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Dec 18, 2021 -

Baker Nissan responded

Angelicamsr, we are glad we could help!

December 09, 2021

Efficient, fast, friendly, clean. Service manager is a real pro. Facility is quite nice and comfortable. More

by Jerbarwest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
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Dec 10, 2021 -

Baker Nissan responded

Jerbarwest, thank you for sharing your positive experience!

December 09, 2021

Always have had great service. The wait time given has been correct and the advisors knowledgeable. More

by Sandra.brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Huerta
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Dec 10, 2021 -

Baker Nissan responded

Hi Sandra.brooks! We're so happy we were able to help you out!

December 08, 2021

I can’t say enough kind words to describe Sammy at Baker Nissan. My brother and I have been buying cars from Baker Nissan for years. My first car I about at Baker Nissan, another guy was my salesman. But th More

by Jeanetta Hurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ID (Service Advisor)
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Dec 10, 2021 -

Baker Nissan responded

Jeanetta Hurt, your satisfaction is our top priority.

December 04, 2021

Best customer service experience ever service advisor was awesome and helpful person thanks to him More

by Zabihidanesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Najee he was my service advisor exclamation service , Shaun Hazeley
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Dec 08, 2021 -

Baker Nissan responded

Zabihidanesh, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

November 27, 2021

Excellent service. Glad to have Baker Nissan in the neighborhood. 5 stars. Will buy from again. More

by CVIGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adan, Shaun Hazeley
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Dec 02, 2021 -

Baker Nissan responded

Cviguy, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North! We hope to be of service to you again in the future. Best wishes, Baker Nissan North

November 26, 2021

Chris always takes care of me. Gets me in and out quickly. Great job team More

by sharod2425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in the service department , Shaun Hazeley
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Dec 02, 2021 -

Baker Nissan responded

Sharod2425, thanks for your praise and kind comments about our team. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

November 26, 2021

Always a great experience. Michael Huerta provides excellent customer service skills from write-up to pick-up. More

by Carolac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Huerta
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Dec 02, 2021 -

Baker Nissan responded

Carolac, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan North. We look forward to your next visit! Take care!

November 24, 2021

Everyone at Baker Nissan does an excellent job consistently. Please commend everyone in the Service Department for being attentive every time I come in for servicing both of my Nissan Altima’s. Ke More

by atmiranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Murillo, Shaun Hazeley
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Dec 02, 2021 -

Baker Nissan responded

Atmiranda, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Baker Nissan North!

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