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Baker Nissan
Houston, TX
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,264 reviews
January 23, 2022
The service department both advisors and technicians exceeded my expectations. I'm extremely satisfied and glad they took care of my issues. exceeded my expectations. I'm extremely satisfied and glad they took care of my issues. More
by Mtrevino449
Employees Worked With
Other Employees :
Shaun Hazeley, Carlos Escobar, Rogelio Martinez, Luis Castillo
January 22, 2022
Online trade in value was $17k. Drive 6hrs, on site trade in value is $10k. WORSE DEALER EVER in value is $10k. WORSE DEALER EVER More
by Desperate Customer
Employees Worked With
January 22, 2022
As always I got my car serviced within expected time. Service advisor looked like he was in a little bit hurry but he got me what I needed. Please don’t take my words about him as negative remarks in any Service advisor looked like he was in a little bit hurry but he got me what I needed. Please don’t take my words about him as negative remarks in any way. He’s a nice person and a professional. Thank you Baker Nissan for taking care of my Rogue. More
by marahman
Employees Worked With
Chris Hazeley
January 21, 2022
My service representative Amir was excellent with care, services and explained everything to my understanding.. Awesome Representative would recommend him to anyone. services and explained everything to my understanding.. Awesome Representative would recommend him to anyone. More
by whiteorca123
Employees Worked With
Amir Ghoreishi-Service Advisor
January 17, 2022
Can’t say enough about Chris Hazeley. He was very personable and attentive to me as a new customer. While registering me as a new customer to the dealership, he pointed out other things to my car tha personable and attentive to me as a new customer. While registering me as a new customer to the dealership, he pointed out other things to my car that needed attention, but didn’t try to “sell” me on anything in an annoying way. I felt that he was genuinely concerned about me as a Nissan owner. Appreciate it, Chris, and I’ll definitely be back to Baker Nissan because of your customer service. More
by Adavion
Employees Worked With
Chris Hazeley
January 14, 2022
Thank you Chris Hazeley! He was amazing, my last visit did not go very well in fact my battery ended up getting damaged causing me to get a new one after getting stuck on the side of the road. Chris liste did not go very well in fact my battery ended up getting damaged causing me to get a new one after getting stuck on the side of the road. Chris listened to my complaints, I just lost my father recently and I apologized for being short my last visit back in October-November ended up being very frustrating. Chris made sure my visit today went smooth. Antonio did an amazing job Chris mentioned with the services I got done it could have been about a 3 hour wait. They got it done for me in 2.30 hours. Chris stayed in communication with me throughout the entire process and took care of my problems from the last visit. Keep up the great work this guy needs a raise! More
by Reniesha Harris
January 13, 2022
I actually enjoy bringing my vehicle for service. I f I have to stay and wait I bring my laptop and Rolando keeps me posted on what’s going on with my car throughout the process. Great atmosphere. have to stay and wait I bring my laptop and Rolando keeps me posted on what’s going on with my car throughout the process. Great atmosphere. More
by Alex Soliz
Employees Worked With
Rolando Murillo
