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Baker Nissan

Houston, TX

4.8
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,264 reviews

June 02, 2022

I appreciate the excellent service and updates as it is going o . I also appreciate a service rep overseas your checkout process to insure all coupons were honored. More

by truecross4jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
Jun 03, 2022 -

Baker Nissan responded

Truecross4jesus, thank you for the high star rating!

May 28, 2022

Great Experience will come back again. Service was quick and and done right the at the time. More

by henryloyajr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Ramiriez
Jun 02, 2022 -

Baker Nissan responded

Henryloyajr, we're glad to hear you enjoyed your visit.

May 27, 2022

I have been coming to Baker Nissan for years to have all my vehicles serviced. They always do a wonderful job on anything that I need that needs to be fixed. I wouldn't take my Nissan Altima or my Nissan Se More

by maquitta3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ID
May 29, 2022 -

Baker Nissan responded

Thank you Maquitta for your fantastic review about our service department. We love working with you and appreciate you being a member of the Baker Nissan family. Have a great day!

May 24, 2022

Baker Nissan was amazing during the vehicle shortage! They worked with me on holding a vehicle while I was closing on my home, they also did not charge any market rate adjustment and provided great in ho More

by kmyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
May 29, 2022 -

Baker Nissan responded

Thank you so much for sharing your experience with us here at Baker Nissan. We appreciate your loyalty and we are here to help with anything you need. Thank you for being a member of the Baker Nissan family.

May 22, 2022

I had a great experience at Baker Nissan working with Terry Edwards!! He was very professional, not overwhelming and allowed space for me to look, consider and weigh my options. Very personable and made More

by Des
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 19, 2022

Great experience! !! The waiting room is the best. Excellent customer service, I loved the text message updated. I will definitely be back. More

by Tarkesha Dow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
May 20, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 17, 2022

I got my car from This dealership always goes back for service. I love the excellent customer service, especially Yamet, which always takes care of me. The way he treat the customer, we know he is being h More

by imarrero2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vickie Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yamet
May 18, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 16, 2022

Excellent customer service and quick service. I love the in depth inspection and video showing work being done by technician. Shouts out to Najee for such pleasant disposition, everyone is alwa More

by LaGeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Najee
May 18, 2022 -

Baker Nissan responded

Lageta, we are glad we could help!

May 16, 2022

The guys were helpful, knowledgeable and hospitable. Made it super easy and super quick. Thanks again! More

by hatcreek17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
May 18, 2022 -

Baker Nissan responded

Hi Hatcreek17, we are very happy to have provided you with such a positive experience!

May 15, 2022

Excellent Service. Yamit kept me informed about my service. He promptly answered my questions about the video to make sure that I understood what the mechanic was refe More

by Yvonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yamit
May 17, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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