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Baker Nissan

Houston, TX

4.8
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,264 reviews

July 22, 2022

good service they helped me a lot was not rushed and helped me pick the right tire. More

by danneeruvj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
Jul 27, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 20, 2022

Rolando was very good at updating and providing great service did a excellent job completely satisfied More

by Htowntexans8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando service department
Jul 27, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 19, 2022

I went in for service and they did a fantastic job. The guy who helped me out really went out of his way to explain what was wrong with my car. As a female that has no knowledgeable about cars I felt c More

by Kimberlymelgar16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Baker Nissan responded

Kimberlymelgar16, your wonderful feedback and rating mean a lot to us.

July 14, 2022

Baker Nissan representatives were Very professional and Waiting Area and Restroom were clean! Will be coming back! More

by lugenepaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I D
Jul 19, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jul 19, 2022 -

lugenepaul responded

A print out of concerns and corrections need to be given to the customer. So when the customer comes back for additional service, they will know the concerns ,corrections and the price. I was very disturbed about that!

July 11, 2022

Everything was professional and done well. Communicative, helpful, professional, informative. Professional job fixing my car. More

by Anonynouspizza123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jul 15, 2022 -

Baker Nissan responded

we're glad you had such a wonderful experience with us!

July 05, 2022

I don't see how they got higher rate. When they screw me over. Given me a bad vehicle, when ac stop working. Plus John Jesus took me for a loop. They rob people More

by Needanewcar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Venessa Richards, John De Jesus
Jul 05, 2022 -

Baker Nissan responded

Hello , Can you please contact us at your earliest availability so we can get more information about your purchase please . 281-890-5656 please ask for Diane or Fernando , Have a Great Day

July 02, 2022

Baker Nissan has such great customer service. They treat each customer like a VIP. They never let you wait to long on service or repairs. They treat your time as valuable. They go over and beyo More

by J.szurek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris hazeley
Jul 02, 2022 -

J.szurek responded

Thanks for the great service!

July 02, 2022

Went for an oil change and Claudia took care of me with her outstanding customer service skills. I’m very grateful and will continue to return at this location. More

by tonyjrmendoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia
Jul 06, 2022 -

Baker Nissan responded

Tony, it's experiences like yours that really keep us motivated!

June 28, 2022

Great service ID was great, I will definitely be back. It was a quick and easy process and my car runs great. More

by Isaacrama501394
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ID DILBAZI
Jun 30, 2022 -

Baker Nissan responded

We're so happy we were able to help you out!

June 27, 2022

Excellent and very courteous staff . They listen to your concerns and help you out . Will definitely recommend this dealership More

by chitraks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aamir
Jun 29, 2022 -

Baker Nissan responded

Hi Chitraks, thank you so much for your positive comments about Baker Nissan North!

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