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Baker Nissan

Houston, TX

4.8
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,264 reviews

November 03, 2022

The service is great from start to finish. You are greeted once you arrive and made welcome More

by whiteorca123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio Martinez, David Espino
Nov 09, 2022 -

Baker Nissan responded

Whiteorca123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan North.

October 20, 2022

Este dealer tiene muy buen servicio buena atención al cliente y sus empleados son muy atentos y serviciales More

by Jaimeg2011@gmail.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rolando, Rogelio Martinez
Oct 27, 2022 -

Baker Nissan responded

Jaimeg2011@gmail.com, thank you for your kind words and this wonderful review!

October 17, 2022

Recent Reviews Julianne F. 01 10/17/2022 Many kudos to Baker Nissan's Title Clerk, Val D., for the exceptional, outstanding customer service she provided regarding a co More

by JMF
Recommend Dealer
Yes
Employees Worked With
Title Clerk, Val D.
Oct 19, 2022 -

Baker Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2022

Baker Nissan has the Best Service Department I have ever been to they are courteous, professional, and fair prices. More

by chrisdclemons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio Martinez, David Espino
Oct 18, 2022 -

Baker Nissan responded

Chrisdclemons, thanks for your praise and kind comments about our team.

October 10, 2022

Friendly, courteous and good work. Baker Nissan is a great place not only to purchase a car but service department is great too. More

by Graves906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
Oct 13, 2022 -

Baker Nissan responded

thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North!

October 05, 2022

Been doing business with this dealership for years. Always great service & friendly accommodating people. I am a long-time Nissan customer. More

by Sandra
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth ( Kenny) helped with Navigator issues, Rogelio Martinez
Oct 10, 2022 -

Baker Nissan responded

Sandra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan North. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 29, 2022

We had a great experience. I appreciate Steven's professionalism and easy-going manner. He's very easy to work with. I also appreciate the accurate text updates on the progress More

by Twojlopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Martinez-5 stars
Oct 10, 2022 -

Baker Nissan responded

Twojlopez, we're happy you found our staff to be so supportive during your experience here at Baker Nissan North. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 23, 2022

I purchased my car here & always bring it back for maintenance here! The staff are very nice & service is always fast! I would not go anywhere else! More

by gwhiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nakee
Sep 27, 2022 -

Baker Nissan responded

Gwhiz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan North.

September 18, 2022

I brought my car in for service and and overall experience was good but I also needed to get the mudguard put back on but they didn’t do that More

by Smundrawalla
Recommend Dealer
Yes
Employees Worked With
Kenith R
Sep 20, 2022 -

Baker Nissan responded

Hi Smundrawalla, thank you so much for your positive comments about Baker Nissan North!

September 17, 2022

Great job and great service with a lot of friendly faces my tech Michael was awesome More

by chemikaharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Baker Nissan responded

Chemikaharrison, we really appreciate your feedback!

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