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Baker Nissan

Houston, TX

4.8
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,264 reviews

December 20, 2022

Service coordinator was receptive to inquiries. Service was fast and accurate with great communication. I highly recommend having car repaired here. More

by Knights423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven M - collision shop
Dec 22, 2022 -

Baker Nissan responded

Hi Knights423, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 11, 2022

Good presence of the team, clean area, personalized attention, presentable sanitary area, personnel management by sections according to the service required. More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
Dec 14, 2022 -

Baker Nissan responded

Roy, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

December 09, 2022

They were very fast and friendly. I didn't have to have anything done, and the rep lived up to the time he gave me to complete the check-up More

by Patti Faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 14, 2022 -

Baker Nissan responded

Patti Faulkner, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2022

Quick service and waiting room with all necessary to wait. Quick service department and complete customer service More

by rubenpalomino1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenith
Dec 11, 2022 -

Baker Nissan responded

Rubenpalomino1975, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Baker Nissan North

December 06, 2022

Helpful in getaway estimate prior to deciding where we would have the repair completed. Gabriel worked with us on the timeframe of getting the repair completed. They had the job completed in the amount of More

by Grammy.terry55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Dec 08, 2022 -

Baker Nissan responded

Hello Grammy.terry55, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Baker Nissan North!

December 06, 2022

Fast attentive service and great communication. They let me know what was happening and when and made sure I understood everything that was being done. More

by Hankjames2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huerta
Dec 08, 2022 -

Baker Nissan responded

Hankjames2012, thank you for sharing your positive experience! We look forward to your next visit! Take care!

November 14, 2022

Always serviced my Truck well. 2007 Nissan with 218k miles and going for 300k and beyond! More

by SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio Martinez, David Espino
Nov 18, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 09, 2022

I really am impressed with this service department they always do a good job. This is my third time using Baker Nissan for service and I have nothing but good to say . At the time I bought my Armada I trie More

by Tim.Murray43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I regret to say I forgot the name of my service advisor.
Nov 12, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2022

I’m always happy to have my car serviced at Baker Nissan, great job everyone! More

by Annie Plasczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department , Rogelio Martinez, David Espino
Nov 09, 2022 -

Baker Nissan responded

Annie Plasczyk, we're glad you had such a wonderful experience with us!

November 03, 2022

I had a recall issue on my vehicle the advisor & service mgr got it all taken care of and I was back on the road More

by Julie DBaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amir Ghoreishi, Hugo Pineda
Nov 09, 2022 -

Baker Nissan responded

Julie Dbaker, we really appreciate your positive review!

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