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Baker Nissan
Houston, TX
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,264 reviews
February 28, 2023
Excellent service department. The promise service program purchased with the vehicle was honored. I am satisfied with the product. The promise service program purchased with the vehicle was honored. I am satisfied with the product. More
by AdegokeK
Employees Worked With
Other Employees :
David Espino
February 27, 2023
I actually look forward to coming in for service. I know Rolando will keep me informed and checks on me throughout the process. This is a bit of a drive for me but I trust Rolando and his team comple I know Rolando will keep me informed and checks on me throughout the process. This is a bit of a drive for me but I trust Rolando and his team completely. More
by Alex Soliz
Employees Worked With
Rolando Murillo
February 18, 2023
I strongly advise against doing any business with this dealership. If they cannot be honest about "dealer made fees" or "fake fees" (Talking about your B.S $1900 "recondition fee" and $150 doc fee Julian) dealership. If they cannot be honest about "dealer made fees" or "fake fees" (Talking about your B.S $1900 "recondition fee" and $150 doc fee Julian) then they are not running an ethical business. They falsely advertise "internet prices" to get you in the door then claim the price was erroneously posted and tried charging $1000 more than the internet price. Interesting enough they have made that "mistake" a several other cars according to other reviews.... interesting... I would stay FAR away from these Shady people. More
by Cody B
Employees Worked With
Felipe Rodriguez, Carla Ventura, Julian Estrada
February 11, 2023
Devin my service advisor, Ms Guzman and Ms Stephanie the cashiers are great. I really appreciate Ms Stephanie. I always bring my vehicles to Baker Nissan (4 over the last 3 years) and Stephanie has ALWAYS b cashiers are great. I really appreciate Ms Stephanie. I always bring my vehicles to Baker Nissan (4 over the last 3 years) and Stephanie has ALWAYS been the consummate professional and always greets me with a smile and kind words as she checks me out...Professionalism and "Excellent" customer service is the reason I am a frequent and regular customer at Baker Nissans service department. More
by GSUTIGERS6
Employees Worked With
Devin Service Advisor, Ms. Stephanie Cashier and Ms. Guzman Cashier
February 07, 2023
Always great and friendly service and done right the first time. My favorite dealer for all of my repair needs. first time. My favorite dealer for all of my repair needs. More
by happygirlohunting
February 06, 2023
Shawn Kennedy was amazing! He handled my issue within minutes after I was getting the runaround and getting turned away! Great customer service and great management! He handled my issue within minutes after I was getting the runaround and getting turned away! Great customer service and great management! More
by A.Lagrone
Employees Worked With
