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Baker Nissan
Houston, TX
1,460 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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April 23, 2013
I am a regular customer ar Baker Jackson Nissan since I purchased my vehicle there. The service is always exceptional! A very satisfied customer indeed. purchased my vehicle there. The service is always exceptional! A very satisfied customer indeed. More
by mary thomas
Employees Worked With
shaun , Shaun Hazeley
April 22, 2013
I have had a wonderful experience with Baker Nissan. Not only from the time I purchased my brand new Altima Coupe, but even now when I go in for services. The staff is very friendly, and more than helpful! only from the time I purchased my brand new Altima Coupe, but even now when I go in for services. The staff is very friendly, and more than helpful! I couldn't ask for better customer service. Thank you Baker Nissan! More
by Moniquec92
Employees Worked With
Gabriel Castillo
April 19, 2013
My experience with Baker Nissan was great. I went in with a huge problem dealing with my windshield. The rearview mirror came off and Mario Flores and Larry Patterson (manager) assisted me very quickly. Thei a huge problem dealing with my windshield. The rearview mirror came off and Mario Flores and Larry Patterson (manager) assisted me very quickly. Their customer service was out of this world. I was granted a loner car while my car was being serviced, and within 24 hours my car was repaired. I am very grateful that I didn't have to find a way to work. I would refer these gentlemen to anyone. They took care of me. Thanks!! More
by bnmosley
April 15, 2013
Pleased & completely satisfied with the competent & highly detailed A to Z handling of my 2013 Murano by Rod Deason. My whole experience was first class: the ambiance inside the dealership was tops, & highly detailed A to Z handling of my 2013 Murano by Rod Deason. My whole experience was first class: the ambiance inside the dealership was tops, as was the cleanliness of any area visited; staff at Spare Parts (was introduced to Eric Provest) helpful & friendly; introduced to Margie Tidwell (Customer Relations Manager) who offered any help at any time & was also a joy to talk with; and, of general note, all staff on floor had a nice smile on passing by. This was my first Nissan experience – thank you! More
by dallas35
April 15, 2013
We got and excellent service from David and a great experience purchasing our Nissan Pathfinder 2012 from Felipe, Thank you!! 100% satisfaction!! I will recommend this North Baker Nissan to everybody!! experience purchasing our Nissan Pathfinder 2012 from Felipe, Thank you!! 100% satisfaction!! I will recommend this North Baker Nissan to everybody!! More
by MairellisRodriguez
Employees Worked With
Felipe Rodriguez and David Villareal , Felipe Rodriguez
April 15, 2013
Charles Hall was an excellent sales person and very patient with me. This was the first car I purchased and he made it a good experience. Would highly recommend. Thanks again. patient with me. This was the first car I purchased and he made it a good experience. Would highly recommend. Thanks again. More
by poby07
April 07, 2013
Priced cars in Austin where we live, also in San Antonio, then in Houston. Austin prices were the highest, San Antonio prices were better but Baker in Houston offered the best deal and made it worth the 2 1 then in Houston. Austin prices were the highest, San Antonio prices were better but Baker in Houston offered the best deal and made it worth the 2 1/2 hour drive. We were greeted as soon as we stepped out of our car. EVERYONE in the dealership was friendly and accessible. If you're standing around, someone is going to ask you if you need help and get you whatever you need including finding your salesman. It is a very large dealership but you never get the feeling it's impersonal. Everyone smiles and wants to help. They took a lot of time with us to show and explain the car to us even after the sale. When we finished and were leaving, we felt more than just a business relationship to Charles and Jonathan, we felt they were also friends. The only caution is the financing. We were only offered a lower rate if we purchased extended warranty. Had they offered the lower rate, we would keep our financing through Nissan but as it stands, we will immediately refinance through our credit union at a much lower rate. They had the ability to keep this part of the deal and through short-sightedness, lost it. I still HIGHLY recommend Baker Nissan! In the future if we want to purchase another Nissan, we will start there first and make the drive from Austin. Baker Nissan is truly "worth the drive." More
by Sassilass
Employees Worked With
Jonathan Church
April 07, 2013
Dealership was very clean & Britton conducted himself in a low sales pressure, but professional manner. He also followed up the next week to make sure we set an appointment to get our windows tinted and in a low sales pressure, but professional manner. He also followed up the next week to make sure we set an appointment to get our windows tinted and to make sure we were happy with car & dealership. I did mention to him that I was a little unhappy that the finance person tried to "slip in" approx $600 of extra items on the sales contract which I had to get him to remove. Other than that, everything was great. More
by jdeakins
April 04, 2013
I am pleased with the purchase I made at Baker Nissan North. The customer service I received was impeccable. Everyone was very friendly without being overbearing. I will highly recommend my salesman, North. The customer service I received was impeccable. Everyone was very friendly without being overbearing. I will highly recommend my salesman, Rod Deason, to my friends and family. He was extremely informative and helpful throughout the entire process. I wish more salesmen had his relaxed and genuine attitude. He made me feel important and appreciated. Uriel is a great guy as well, along with Brian Le. Also, Drew Slay was very helpful with this transaction...great guy. I will be honest, car buying is not something I look forward to, but this experience has been my best by far! Thank You, Kimberly 2012 Juke More
by Kimberly0109
April 03, 2013
I have bad Credit and I didn't think, I Was going to get a fair deal.. I walked out of there with a brand new 2013 pathfinder and a 7% interest. Last car I bought I got a 17.5% and was re-po 18 mo get a fair deal.. I walked out of there with a brand new 2013 pathfinder and a 7% interest. Last car I bought I got a 17.5% and was re-po 18 months ago.. They worked their Magic and got me a really good deal! I will go back and purchase another Car in the near future! Thanks to Gabriel for all your Help!... More
by swhtek
Employees Worked With
Gabriel Hernandez
