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Baker Nissan

Houston, TX

4.8
1,262 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,262 reviews

January 04, 2011

Working with Baker Jackson was a very pleasant experience. The Sales Representative was very familiar with all aspects of his products, along with financial options to fit my needs. I would defini More

by kdowning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Baker
December 30, 2010

We purchased 2011 Nissan Sentra, 2.0S. I spoke a couple of times with Carl on the phone. He was professional, infact from his tone, I thought he was much older(and I mean that as a compliment). I gave him More

by abhishekjhaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Baker
December 29, 2010

My salesman, Cory Jackson, is friendly, polite, and personable. He patiently spent several long hours with me as I contemplated making a purchase. After the purchase, he even helped clean out my old More

by Rev. Sharon Kapsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Jackson & business manager whose name I've forgotten
Dec 30, 2010 -

Baker Nissan responded

Cory truly cares about his customer and it's great to hear about how smoothly your purchase went. Enjoy your new Altima and we hope to see you in the future for all of your service needs! Matt Baker General Manager

December 24, 2010

Every time I take my wife's car in for service, they always do a good job. I have never had any problems with the service department. When I call to make a appointment and have to leave a message for Ca More

by molinachris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Escobar, Carlos Escobar
December 22, 2010

How much more than Great do you need to hear. Paul was very supportive in helping check out the model Rogue which I had in mind. Other models considered were Ford Escape, Honda CV-X and Hyunda Santa-Fe. P More

by Sjaak2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Morgan
December 22, 2010

Paul Morgan was the primary reason for this high rating. Even after the sale Paul was helpful, professional, and quick to deal with any issue. This was the best experience I have had in the 40 years I have More

by rdc456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Morgan
December 11, 2010

This car purchase experience was by far the best I've ever had. They were so friendly and explained everything. Everyone one was very friendly and made my wife and I feel so welcome. Cory made the proce More

by jldennis17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Jackson
December 11, 2010

After searching on the internet and asking for information from many dealers, Carl Baker is the only sales person who promptly sent all the specific quotes that included each feature I'd requested More

by Evette Dutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Baker
December 10, 2010

Cory was very helpful .. Offered the absolute best service and deal. I would recommend him to everyone I know. The experience was very fast. I spent hours in dealerships before, I was very pleased tha More

by jss003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Jackson
December 10, 2010

As a prvious Nissan owner, I was in the market for a newer model. My two previous vehicles have been Nissan. I personally am convinced that there is no other car out there for me. I have had a great More

by FVerino59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Baker
Dec 10, 2010 -

Baker Nissan responded

Congratulations on your third Nissan! I want to thank you for choosing Baker Nissan North. I know Carl and the sales team will be thrilled to hear how satisfied you are. I hope to see you again when it is time for #4! Matt Baker General Manager

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