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Baker Motor Company of Charleston (Mercedes-Benz Dealership)

Charleston, SC

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32 Reviews

1513 Savannah Hwy

Charleston, SC

29407

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Showing 32 reviews

June 27, 2024

Upon arriving on the lot, not a single sales person came out of the building to assist. When I did finally find someone in the used car area it seemed as if they did not want to leave the air-conditioning. More

by BB
Recommend Dealer
No
Employees Worked With
Sam
December 29, 2023

I recently brought my 2021 Mercedes GLE 350 into Baker to have it serviced and I was SUPER impressed with the service I received from my new service advisor, Ricky! So impressed that I knew I needed to jump More

by Jill Osteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
February 23, 2023

This is the worst dealership for a first time experience. I took my car in for a trim replacement on the right side of the car and got it back with the exact trim on the left side missing. The manager ask More

by Winston
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Andrew
January 02, 2023

Excellent and professional experience with Valerie, she made leasing my New GLA 250 fun and exciting. Answered all of my questions and spent a great deal of time teaching me all about the car. I felt comfo More

by windrider610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Coin
September 06, 2022

Baker autoglass has terrible customer service. I have had a work order pending for over four months. More

by Robert Ellis
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
All
September 03, 2022

Worst experience ever ! ! I've bought about 25 or more high-end cars in my life. I will never Purchase from Baker again. More

by ronnies283
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet sales and Used car Mgr
November 20, 2021

Jaylynn is very friendly and knowledgeable about the vehicle’s he sells. He certainly will be the reason we will continue to do business with Baker Motors. Thanks Jaylynn job well done!! More

by Jcrotts1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylynn
August 18, 2021

The service center was ruinous. Tommy Baker's The service center was ruinous. Tommy Baker's technicians evidenced unskilled labor, deceit, amateurish follow up, and the service manager Hoxie, wa More

by RogerJaroslawicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tommy Baker
August 16, 2021

Friendly & knowledgeable staff. I love my 2021 GLE, Rola was helpful and found me the exact color combo I wanted. She set expectations about how much time it would take to do the paperwork. The sales manage More

by Kat23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rola, Adam
July 05, 2021

easy to work with, did that they said they would do, very pleasant. I hope that I don't the same problems as the other people. More

by herkner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Watson
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