Baker Cadillac, Inc.

THIRD TIME I WAS GREETED IN AN INSTANT WITH TOM MARA AND JP. THEY HAD WHAT I WANTED AND CAME TO AN AGREEMENT VERY FAST. I PURCHASED THREE CARS IN 9 MONTHS FROM I WAS GREETED IN AN INSTANT WITH TOM MARA AND JP. THEY HAD WHAT I WANTED AND CAME TO AN AGREEMENT VERY FAST. I PURCHASED THREE CARS IN 9 MONTHS FROM BAKER. NEED I SAY MORE. THANKS TOM AND JP. More

Stress Free Experience! I would never have gone to Baker Cadillac for a used car, but I did research online and they had the car I was looking for. I was greeted right away b I would never have gone to Baker Cadillac for a used car, but I did research online and they had the car I was looking for. I was greeted right away by Paul Barker. He got the car I requested and took me on a test drive. He did not try to push me to another more expensive car. He made me feel very relaxed. After the test drive he could tell I still needed a little more time with the car. He offered to let me take the car for an hour or so. This made all the difference. Decision made it was time to do finances. Usually this includes an exhausting back and forth with numbers, but not here. I literally walked in, asked for a car, bought the car and went home with it. No games. I am a very satisfied owner of a 2015 Chevy Cruze! Paul called me two days later to see if I was able to set up my Bluetooth or had any questions with anything else. If your looking for a new or used car I would recommend seeing Paul Barker at Baker Cadillac. More

Good old time customer service. Like it used to be. This is my third car bought from Baker Cadillac and I'll keep going back. Randy Tucker is top notch as is everyone in service. While purchasing my This is my third car bought from Baker Cadillac and I'll keep going back. Randy Tucker is top notch as is everyone in service. While purchasing my car this past Saturday, my husband and I watched the interaction between the sales staff, as well as their approach to customers. You never feel pressured and always feel at home. More

"Just like the old days - honest, polite and helpful" After Orr Cadillac in Springfield MA closed in 2008, I needed to find another Cadillac Dealer. I brought my 2007 xxx to Baker Cadillac for service. After Orr Cadillac in Springfield MA closed in 2008, I needed to find another Cadillac Dealer. I brought my 2007 xxx to Baker Cadillac for service. The excellent service department convinced me that this was the company I wanted to work with when I needed a new car. This is the second car I have purchased at Baker Cadillac. Paul Barker was very helpful in finding just the car I wanted. Paul made the buying experience painless. The Baker Cadillac team knows their business and sincerely believes in excellent customer service. More

Wonderful dealership I had been contacted by Marissa about a vehicle I was interested in, she was very caring and compassionate. She wanted to make sure all my needs and q I had been contacted by Marissa about a vehicle I was interested in, she was very caring and compassionate. She wanted to make sure all my needs and questions where taken care of. I definitely would recommend her to anyone, as well as this dealership. More

Great service Excellent customer service , worked very hard yo guve the best pricing possible. Was very understanding when cameto the timing of getting vehicle back Excellent customer service , worked very hard yo guve the best pricing possible. Was very understanding when cameto the timing of getting vehicle back . Very courteous by offering a loaner vehicle More

Great experience every time. A++ dealership!! I've dealt with Randy Tucker for years and he's always a great help to find the perfect car! Always a great experience and pleasure working with Randy I've dealt with Randy Tucker for years and he's always a great help to find the perfect car! Always a great experience and pleasure working with Randy. I recommend Baker Cadillac for new or used vehicles and highly recommend Randy for sales! More

Enjoyed working with Jason Plamondon Jason was helpful and patient with all of our questions. He was prepared for our arrival with the two cars we came to test drive, demonstrating his pr Jason was helpful and patient with all of our questions. He was prepared for our arrival with the two cars we came to test drive, demonstrating his professionalism and respect for our time from the outset. More

Great friendly service. Marissa Tomer worked hard to help us find a car, but when we got one some place else, she worked just as hard helping us get used to the new driving Marissa Tomer worked hard to help us find a car, but when we got one some place else, she worked just as hard helping us get used to the new driving experience with suggestions and hints for getting the best use out of our new Cadillac. Anytime we come to the dealership, she makes sure to find us and ask if we have any car questions she can help with. Very friendly, great service. More

Friendly,Comfortable,Relaxing experience. No pressure just helpful sugestions> according to MY needs and wants.PLEASANT STAFF IN ALL DEPARTMENTS.I have been dealing with BAKERS for some 25 ye No pressure just helpful sugestions> according to MY needs and wants.PLEASANT STAFF IN ALL DEPARTMENTS.I have been dealing with BAKERS for some 25 years with no regrets. More