Baker Cadillac, Inc.
Leominster, MA
By Type
Showing 90 reviews
Cadillac CTS Excellent dealership. Very professional. John the Happy Camper took the time to explain all the options, and had a nice test drive. Great Service, the Excellent dealership. Very professional. John the Happy Camper took the time to explain all the options, and had a nice test drive. Great Service, they even delivered the car to my house!!! More
Great experience buying our second Cadillac for Baker This is my second Cadillac that I purchased from Baker The process was a lot of looking and kicking tires but each time I was at the dealership askin This is my second Cadillac that I purchased from Baker The process was a lot of looking and kicking tires but each time I was at the dealership asking my questions about all the different models the staff and especially Jason was extremely patient with us. When we finally came to a decision to purchase our car the process went very smooth. Jason was very patient when answering all our questions and concerns especially helping my wife to fully understand the cars features.. I would recommend this dealerships to anyone and especially Jason. Also another key factor in our decision to purchase the car from Baker was our past experience with their service department and service advisers. Nice Job Jason and Baker More
Anthony Stamegna Sales Rep Anthony was very polite, and knew his product very well. He took his time explaining all of the features of our new XR5 Cadillac SUV with my wife. S Anthony was very polite, and knew his product very well. He took his time explaining all of the features of our new XR5 Cadillac SUV with my wife. She thought he was wonderful. He did a great job with the sale, getting the car we wanted at a very good price. We are extremely happy with Anthony and Baker Cadillac. Anthony represented Baker Cadillac in a very professional manner. Great job Anthony. More
Great deal and it only took 45 minuets! I arrived on a Sunday at 3:15 with out an appointment, and was in a Buick at a GREAT price by 4:00. They had the best price in 30 mile radius. Mark, I arrived on a Sunday at 3:15 with out an appointment, and was in a Buick at a GREAT price by 4:00. They had the best price in 30 mile radius. Mark, Paul, Sean and even the owner Joel worked hard on a Sunday, a to get the deal done on my Silverado, and the Buick I purchased for my family. Paul went above and beyond to teach my wife how to use all the options at delivery, ( and the car was super clean) especially the rear entertainment for the kids. I would definitely buy from here again. Great people! More
Best Experience Ever I purchased my first 2006 Cadillac CTS from Randy Tucker and since have purchased two SRX's. At this time I needed to downside a 2015 SRX and the 2006 I purchased my first 2006 Cadillac CTS from Randy Tucker and since have purchased two SRX's. At this time I needed to downside a 2015 SRX and the 2006. Randy found me exactly what I was looking for and took care of all the paperwork so that within two days I was driving away in my 2015 Buick Encore. It is just what I wanted from color to all accessories. . I can not find enough words to express my thanks for his customer service and would recommend him to my friends. More
Excellent buying experience and customer service. We have been dealing with our sales rep Randy Tucker for many years. He has made our buying experience the very best as usual. Randy goes out of his We have been dealing with our sales rep Randy Tucker for many years. He has made our buying experience the very best as usual. Randy goes out of his way to answer any questions and provides excellent customer service. I recommend the dealership and Randy to everyone looking for new or reliable used vehicles. More
Direct, No-Pressure Buying Experience I was looking for an older low-mileage Buick to back up my 2001 (which is still going strong) but to my chagrin, even the 2005's (Buick LaCrosse etc.) I was looking for an older low-mileage Buick to back up my 2001 (which is still going strong) but to my chagrin, even the 2005's (Buick LaCrosse etc.) had changed interior design I did not like at all (big console in the middle). I never thought I'd get a Cadillac. But I found a 2002 Cadillac de ville online with a bit over 40,000 miles on it at Baker Cadillac. Its condition looked exceptional, and it had the kind of interior I was looking for and outer beauty as well. The right mileage and condition, and a good price. So I immediately made appt to check it out. Anthony was my sales consultant. He was informative, answered my questions thoroughly and did not exert any pressure for me to buy extras such as extended warranty or protective coatings etc. He also got me a discount off an already good price. Altogether a pleasant experience. The dealership had put new Michelin all-weather tires on, they got new plates, had the car inspected, and the car looks to be in mint condition. The suspension is smooth and power of engine feels solid. The car has yet to prove its durability, however everything appears to be working well (only just drove it the 70 miles home, so an extended review of its performance is not yet in order). I am going to have my mechanic look it over just to make sure there are no significant problems with it. I also have no experience of contacting this dealer with any kind of problem, so cannot comment on how they respond when an issue arises. This particular model (2002 Cadillac de ville) has mixed reviews - those who love the car wouldn't have any other; some cite problems and never want another). The previous owner of mine apparently loved it and took excellent care of it and it appears that paid off. I will keep up with maintenance and caring for it inside and out, and hope to have a similar result. Thank you Anthony, for your help! More
Excellent customer service! Our sales consultant John (the happy) Camper along with the business manager Shaune Conway went above and beyond during our negotiations. I highly re Our sales consultant John (the happy) Camper along with the business manager Shaune Conway went above and beyond during our negotiations. I highly recommend Baker Cadillac for your next car buying experience! More
Professional Service The Minute You walk In My husband and I stopped by Baker Cadillac and ended buying CTS. What impressed me was our salesperson, Jason Plamondon, was not only professional and My husband and I stopped by Baker Cadillac and ended buying CTS. What impressed me was our salesperson, Jason Plamondon, was not only professional and courteous, he allowed us to look around without being pushy. He was very knowledgeable and was able to give us the information we were looking for without hesitation. Jason was down-to-earth which just added to the experience! If you want a new car, it's a must that you visit Baker and look for Jason, you will be happy that you did! More
They're Amazing! I've been a customer of Baker Cadillac for many years. Each time I am there, whether for sales or service, they always exceed my expectations (which I've been a customer of Baker Cadillac for many years. Each time I am there, whether for sales or service, they always exceed my expectations (which are high to begin with). Today I drove to the dealership for an oil change. I didn't have a scheduled appointment and despite being a busy day in service they fit me in immediately. Not only did they change the oil, they checked and inflated my tires and checked my brakes all in a timely, and always friendly, manner. Now I expected all of that...what I didn't expect when I checked out was to find my car had been washed for me! Those are the kinds of little extras that the folks at Baker always do, the little things that make customers like me keep coming back. Their jingle on the radio is right..."It's Better at Baker!" More