Baker Buick GMC Hudsonville

Every time I go there for service, there’s always a surprise. This time, I was told the transmission flush would be $560 dollars. I get to the shop and they tell me it’s supposed to be $650, I was miss surprise. This time, I was told the transmission flush would be $560 dollars. I get to the shop and they tell me it’s supposed to be $650, I was miss quoted because my sierra truck needs a high performance fluid, haha., but they honored the $560. Then I come to pick up my truck, there’s charges from the tech, so my bill turns out to be almost $800 dollars. When someone asks you what the charge will be for a service, I suggest you tell them what the company AND what the tech charges are. Lastly, there were black oil spots on the hood and windshield of my truck. And my seat covers were bunched up and not reattached after someone clearly took them apart. Your supposed to give cars back better then you received them. My wife’s car gets vacuumed and ran through a car wash. You guys can’t even put things back where you got it. I’ll never bring my truck there again. And I plan on posting this information everywhere. Such xx! More

Every time I go to Betten Baker Hudsonville Briana Nickels takes care of whatever I need very knowledgeable on her job Nickels takes care of whatever I need very knowledgeable on her job More

Decent dealership. Probably best suited for private party service. As a commercial business it was lacking in turn around time. Probably best suited for private party service. As a commercial business it was lacking in turn around time. More

To expensive, try to lower overall cost, affordability is important to our family. Thank You. important to our family. Thank You. More

The staff is friendly and I appreciate the courtesy vehicle. Thank you for taking care of the recall. vehicle. Thank you for taking care of the recall. More

The repair that they did to our Equinox did not address directly the problem we were having . Plus explanations were for Buicks not chevy's directly the problem we were having . Plus explanations were for Buicks not chevy's More

Very nice people. Fixed my problem. Easy to deal with. Got me in when I needed Fixed my problem. Easy to deal with. Got me in when I needed More

I did not get as good as I wanted because t they did what they could do. I have a 2008 Chevy Silverado. I need a little deeper diagnosis than I planned. They explained everything and friendly staff. I plan o they could do. I have a 2008 Chevy Silverado. I need a little deeper diagnosis than I planned. They explained everything and friendly staff. I plan on taking my truck back to them. More

I had multiple services done on my vehicle including new tires put on, and they were able to get it all done in a day. Which to me is super impressive because I’ve had other mechanic shops take days to do w tires put on, and they were able to get it all done in a day. Which to me is super impressive because I’ve had other mechanic shops take days to do way simpler jobs. More

Broke my filter casing during my oil change and charged me for a new one. Then made me wait 2 hours for someone to drive to the parts store to get it. My car was newly bought from a dealership, so I'm sure me for a new one. Then made me wait 2 hours for someone to drive to the parts store to get it. My car was newly bought from a dealership, so I'm sure there was nothing wrong with the spring or housing for the filter. This experience frustrated me More