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Baierl Toyota

Mars, PA

4.5
988 Reviews

19045 Perry Highway

Mars, PA

16046

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988 Reviews of Baierl Toyota

July 20, 2013

Patrick Evans is a consummate professional sales person. He spent the personal time to go ver everything and made sure we understood all the technology. For me, this was the first new car purchase ever. I h More

by welch103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Bairel, Patrick Evans
Jul 22, 2013 -

Baierl Toyota responded

Your recommendations are invaluable to us and we certainly appreciate you taking the time to share your experience with us. It is important our customers feel completely confident and comfortable with their new purchase. We know there are a lot of new gadgets and technological improvements in new cars these days and we want you to be an expert on how to use all of the ones your new car has to offer! We are also committed to providing excellent customer service and it does not surprise me Patrick took such great care of you! I will be sure to pass along your compliments! Until we have the pleasure of working with you again, be sure to like and follow us on Facebook and Twitter! Thank you, Stephanie DiCarlo, General Sales Manager

July 19, 2013

We initially came in only to gather information, but after Patrick carefully listened to us, he helped us narrow our focus to the Highlander. After that, he patiently introduced us to both the hybrid an More

by charlesnieman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 22, 2013 -

Baierl Toyota responded

Congratulations on your new car! Thank you for taking the time to leave us this great review and for keeping an open mind while discussing car options with Patrick. Patrick's product-knowledge, patience and willingness to accommodate to customers make him a terrific sales associate. I'm glad to hear he was able to exceed your expectations and that he contributed to your wonderful car-buying experience. Before we have the privilege of working with you again, please keep in touch by liking and following us on Facebook and Twitter. We exclusively offer dealership specials and discounts to our likers and followers. Happy driving, Stephanie DiCarlo, General Sales Manager

July 13, 2013

Patrick did a wonderful job in making us feel like we were the most important people at the dealership. He was very helpful in going over all of the features of the RAV4 models so that our decision was More

by mmicco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 15, 2013 -

Baierl Toyota responded

Your recommendations are invaluable and we thank you for the willingness to share your experience you encountered at our dealership with others! Customer service is a true passion of ours and our customers always come first. After reading your review, I'd say you definitely received the service you deserve with the help of Patrick! I will be sure to pass along your compliments. All of us look forward to working with you again as well as whomever you send our way in the future! In the meantime, be sure to like and follow us on Facebook and Twitter. You’ll receive access to the dealership updates and specials we exclusively offer to our fans. Sincerely, Stephanie DiCarlo, General Sales Manager

July 13, 2013

Patrick Evans is very personable and knowledgeable. I Patrick Evans is very personable and knowledgeable. I was treated with the best care. The staff were also very courteous. I also liked the fact tha More

by Judytoyotaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 15, 2013 -

Baierl Toyota responded

Congratulations on your new Rav4! Thank you for the 5-star review and allowing our sales team to work with you to find what you were looking for. We're excited to hear you enjoyed your purchasing experience at Baierl and that Patrick was so helpful. We will be sure to pass along your praises and we all look forward to working with you again in the future. Stay connected with dealership current events and be the first to print off our new service specials by liking and following us on Facebook and Twitter. Take care, Stephanie DiCarlo, General Sales Manager.

July 11, 2013

Even though I was buying a used car I was treated as though I was buying the most expensive car on the lot. Everyone involved in the sale was great from beginning to end. Attention to detail, service, More

by Ginny2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Herman, Lindsay Baierl, Patrick Evans
Jul 12, 2013 -

Baierl Toyota responded

Congratulations on your new Camry and thanks for putting your trust in Baierl! Customer service is a true passion of ours and we are always excited to meet new friends. I'm exceptionally glad to hear you had such a great buying-experience at our dealership and you received the service you deserve. We anticipate working with you again in the future and fulfilling all of your automotive needs. We offer exclusive service specials to our Facebook likers and Twitter followers so be sure to print those off before you return. Thank you, Stephanie DiCarlo, General Sales Manager.

July 06, 2013

We had a fantastic experience (if that is even possible when spending this much money on a car) working with Patrick Evans to purchase our new Highlander. We had spent about a week or so prior to meeting More

by GEMgary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 08, 2013 -

Baierl Toyota responded

We sincerely thank you for taking the time to leave this detailed overview of your experience at our dealership! We are passionate about what we do and the people we serve. Positive feedback like yours lets our team know our efforts do not go unnoticed. Congratulations on your new Highlander and may the disappointment of your trade-in not subtract from the joy your new car may bring! All of us look forward to assisting you in the future when the time comes for maintenance service. You can print the service specials we offer exclusively to our Facebook likers and Twitter followers! Best regards, Stephanie DiCarlo, General Sales Manager

July 01, 2013

Patrick made every effort to satisfy my needs. He searched for options when I was unsure of what I wanted. Once I settled on a car he was very helpful and professional. More

by kenneypt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 01, 2013 -

Baierl Toyota responded

We are always encouraged to hear back from happy customers. Thank you for taking the time to share your experience. Patrick is an exceptional asset to our team and I'm glad to hear he was so helpful during your recent car-purchase experience. Should you have any questions or run into any issues, please do not hesitate to reach out. Any team member would be happy to assist! Until we have the pleasure of working with you again, be sure to like and follow us on Facebook and Twitter! Thanks again, Stephanie DiCarlo, General Sales Manager

June 28, 2013

Our experience dealing with Patrick Evans and the dealership was outstanding. Overall it was a friendly atmosphere and the staff was extremely knowledgeable with the best price we had found for a 200 More

by baking001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 01, 2013 -

Baierl Toyota responded

Congratulations on your new Toyota and thanks for the great feedback. We are dedicated to providing excellent customer service in all areas of our dealership and we're encouraged to know you received the service you deserve. Should you need anything else, please do not hesitate to contact us. You can also keep in touch by liking and following us on Facebook and Twitter. We look forward to working with you again in the future! Stephanie DiCarlo, General Sales Manager

June 05, 2013

This was the first time at buying a vehicle on my own. Everyone at the dealership was very friendly and helpful. I knew what vehicle I wanted and was ready to make a deal. I am not an impulse buyer so I c More

by geralat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Dicarlo, Patrick Evans
Jun 06, 2013 -

Baierl Toyota responded

We are encouraged by your review! Thank you for taking the time to share your experience with us and the opportunity to earn your business. We work hard to ensure our customers leave satisfied and completely taken care of and it is apparent that was the case with your recent visit to our dealership and by working with Stephanie and Patrick. I will be sure to pass along your helpful feedback to those whom were mentioned. We look forward to working with you again in the future. Until then, take care and please do not hesitate to contact us if you have any further questions or concerns with your new Rav4! Thank you, Stephanie DiCarlo, General Sales Manager

May 28, 2013

I wasn't pressured in the least. David Kauffman was an excellent salesman and so personable, I felt like I knew him for years. I was very comfortable around him and trusted him completely. He is defi More

by toyotaprius2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Baierl, David Kauffman
May 29, 2013 -

Baierl Toyota responded

Thanks for this great feedback! Our Sales Team practices low-pressure sales techniques because we believe the customer is always more important than the sale. Above all, we want to make sure you are confident and comfortable with your purchase! David is an excellent example of our team carrying out these goals and we're glad to hear you had such a pleasurable experience. All of us look forward to working with you again! Until then, be sure to like and follow us on Facebook and Twitter. Our fans receive exclusive access to dealership updates and service specials! Take care, Stephanie DiCarlo, General Sales Manager.

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