Baierl Subaru
Pittsburgh, PA
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Very low pressure sales. Quick processing of all the paperwork. Allyse was very friendly, knowledgeable and professional. Before we left the lot with our new car, she went over all the controls and made paperwork. Allyse was very friendly, knowledgeable and professional. Before we left the lot with our new car, she went over all the controls and made sure we were comfortable with how things worked. Very good experience overall. More
Patrick worked hard at every step of the process, from our inquiry for information about the Legacy through making sure we were happy with the services done to ensure we drove away with a top notch produc our inquiry for information about the Legacy through making sure we were happy with the services done to ensure we drove away with a top notch product from Subaru. He always made us feel free to express concerns we may have had, and even helped the (overly busy) service department with a job on my car so we wouldn't have to make a special trip back unnecessarily. He also patiently listened to my mother's concerns (she was with me through this car-buying process) and did all he could to accommodate her wishes. He never expressed any exasperation with our requests or questions, and made us feel assured that we can call him with any need for help or any questions in the future. More
I went into the dealership with a car and monthly price in mind. My sales man Fitz presented my financial information to Andres and he was able to make me a deal so I was able to get the car and the price in mind. My sales man Fitz presented my financial information to Andres and he was able to make me a deal so I was able to get the car and the price I was happy with. I had a great car buying experience. More
I just purchased a 2012 Subaru Forester Premium at the Baierl Subaru in the North Hills. Upon arriving at the dealer, I received a welcome reception. Joe Vitali then took my family for a test drive of t Baierl Subaru in the North Hills. Upon arriving at the dealer, I received a welcome reception. Joe Vitali then took my family for a test drive of two Foresters, a new 2014 base model and a used 2012 Premium. I knew immediately that I loved the Forester and, furthermore, the Premium which has a sunroof, was the one for me. This isn't my first vehicle purchase and my experience with past dealers left a bit to be desired. Joe was informative, generous with his time, and did not display any pressure tactics I previously experienced. I feel I paid a fair price for my vehicle including receiving a fair value for my trade in and the extended bumper to bumper warranty price. My entire experience with the Joe and Subaru is one I will recommend to anyone. More
Amy was very courteous, knowledgable, and helpful. Located the exact car I was looking for, and I had it in less than 1week. Very helpful in helping me use phone and navigation system. Very through Located the exact car I was looking for, and I had it in less than 1week. Very helpful in helping me use phone and navigation system. Very through in reviewing the entire car and all of paper work. Very easy to work with. I love my new Subaru Forester! More
Michael Goessler was my sales agent, & he listened carefully to what I wanted & pulled it all together. I did not feel pressured in any way, and my time was not wasted with unnecessary negotiations. carefully to what I wanted & pulled it all together. I did not feel pressured in any way, and my time was not wasted with unnecessary negotiations. Andres Ruano completed the financing, and was also personable and professional. I would recommend Baierl Subaru to family & friends in the future. More
Patrick was extremely helpful throughout the purchase and follow up. He assisted my wife through the experience even though she was fairly new to car buying and kept his patience even after the hundredth que follow up. He assisted my wife through the experience even though she was fairly new to car buying and kept his patience even after the hundredth question! Thanks a million for your help. More
Our experience at Baierl Subaru was greatly enhanced by our interaction with Allyse Hauser. Although Bairel was not the closest Subaru dealer to us, our experience with the one nearest left us searching f our interaction with Allyse Hauser. Although Bairel was not the closest Subaru dealer to us, our experience with the one nearest left us searching for an alternative. We began by e-mailing Baierl about a specific Impreza Hatchback; Allyse promptly e-mailed back indicating that the car we were looking for was in stock, and she quoted a price that was better than we expected. After several e-mails in which Allyse answered all our questions, we scheduled a visit to look at the car. The color of the car we inquired about looked little like that depicted on the Internet. Allyse suggested we look at other colors to see if one was more to our liking. We found one similarly equipped, and I braced myself for a protracted bargaining session. Allyse provided a print out of what the car would cost with and without the trade in of our Forrester. While the price for the Impreza was acceptable, we felt the price offered for the Forrester was too low. We indicated what we expected, and, in less than five minutes Allyse came back with our proposal accepted. Since we had to obtain the appropriate number of gold bricks to purchase the car, we scheduled a pick up date for three days later. The actual purchasing process went just a quickly and painlessly as the selection process. The paperwork was exactly as quoted and was completed in less than 10 minutes. Throughout the entire process, Allyse made sure that all our questions were answered. Given that the newer cars have a bewildering array of electronic doo dads and functions, Allyse took all the time we needed to acquaint us with the Impreza, and made sure we were comfortable with the driving functions. We really appreciated her care and patience in dealing with us, and we have no qualms about recommending Baierl Subaru, and dealing with Allyse Hauser. More
Patrick exceeded every need I expected in my search for my new car! I will highly recommend his services to anyone in search of a new vehicle. Not only will you fall in love with his product, you will fal my new car! I will highly recommend his services to anyone in search of a new vehicle. Not only will you fall in love with his product, you will fall in love with his charming character. Not to mention, his drive and determination to make you happy. If you don't shop at baierl Subaru for your next car, you are missing out on a wonderful experience of a life time. More
We decided to check out Subaru based on the brand reputation and Baierl because of their local reputation and the connection the dealership has with one of our favorite charities, the Western PA Huma reputation and Baierl because of their local reputation and the connection the dealership has with one of our favorite charities, the Western PA Humane Society. Beverly was genuinely warm, friendly and charismatic from the first time I stopped in to test drive - I can't stand pushy, fake sales people and she won me over immediately. The dealership management and staff gave us an excellent deal. We were very close to purchasing a different brand from another dealership, and when my husband and I came back so that he could test drive the Forrester, we didn't intend to buy that night. But we did, and 24 hours later we picked up our new car! We are extremely happy with Baierl and will recommend them to anyone! Thank you Dave, Bev, Garrett and the Baierl Family for your support of the Humane Society and the excellent customer service! More