Baierl Subaru
Pittsburgh, PA
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WOW!!! What a great car burying experience! We visited Baeirl Subaru in March to purchase a Legacy for our daughter. We had such a wonderful time with John Fitzwater that we decided to return in September Baeirl Subaru in March to purchase a Legacy for our daughter. We had such a wonderful time with John Fitzwater that we decided to return in September to purchase another for ourselves. That was until our youngest daughter suggested that we checkout the feel of an Outback on the showroom floor. Eventhough, we arrived that morning to purchase a Legacy, we presented John with our interest in test driving the Outback. He was more than helpful. We received a more than fair market trade-in credit from our old car and had the new Outback prepped for purchase within minutes of signing. Financing was a breeze with the expert service from Garrett Goss. Great job John and Garrett!! Baeirl Associates ROCK! More
Coming to the dealership, my father and I were optimistic, but cautious about purchasing a new vehicle. John was very approachable, yet at the same time, make us feel un-rushed. John would check u optimistic, but cautious about purchasing a new vehicle. John was very approachable, yet at the same time, make us feel un-rushed. John would check up on us as my father and I discussed options in the dealership lot, and then he would leave us alone until he was needed. He never pushed us, yet when we had questions his knowledge put use at ease and made the process of purchasing this car very practical. Everything went smooth as far as the paperwork details, and the cleaning of the car prior to picking it up. He has called to check up on me and the Subaru and has told me not to hesitate to call him or the dealership with any questions/concerns. I would recommend this dealership, and more importantly John for anyone interested in purchasing a Subaru. More
We had a really great experience at Baierl Subaru. Beverly Nowakowski is an outstanding professional. Knowledgeable, attentive, polite and helpful in all aspects of purchasing our new Subaru Outback. Beverly Nowakowski is an outstanding professional. Knowledgeable, attentive, polite and helpful in all aspects of purchasing our new Subaru Outback. More
My experience at this dealership and with John "Fitz"was great. I wasn't sure about exactly what model I wanted but I knew I did want a Subaru. John went thru the details on all of them and gave m "Fitz"was great. I wasn't sure about exactly what model I wanted but I knew I did want a Subaru. John went thru the details on all of them and gave me lots of info to think about. I returned in a few days and leased a Forrester basically because of his knowledgeable and professional demeanor. I was not rushed into anything and had all info I needed to make my decision. I also appreciated the time taken to explain the basic workings of the car before I left. Way to go John and Baierl!!! More
I am uncomfortable with car shopping, but Amy and Garrett worked with me to make sure I was happy and comfortable with my purchase. They both deserve a medal for dealing with my indecisiveness. Amy was very worked with me to make sure I was happy and comfortable with my purchase. They both deserve a medal for dealing with my indecisiveness. Amy was very knowledgeable and patient, she found me the car I wanted and made sure I understood all of its features. I can't thank them enough and would recommend them and Baierl to anyone. More
We were in the market for a new car to replace one lost in an accident. Frank showed us a number of different used options within our, admittedly low, price range. Unlike other salespersons who might lose in an accident. Frank showed us a number of different used options within our, admittedly low, price range. Unlike other salespersons who might lose interest in you if you don't want to go for the latest model, Frank was friendly and attentive throughout the whole process. He even scoured the whole lot (on foot!) to find the exact rare color we wanted. When it came to negotiating the price, I really appreciated his no-nonsense, honest approach. I never felt like I was being "sold." It felt like he was an advisor helping me make the right purchasing decisions to fit within my budget. I highly recommend Frank and Baierl Subaru. We love our new car! More
I haven't purchased a new car in 15 year so I had some doubts about how this process would go. Frank Fortunto was my sales person and he made the process very smooth. I never felt pressured by Fran some doubts about how this process would go. Frank Fortunto was my sales person and he made the process very smooth. I never felt pressured by Frank, I asked for his best up front (I was still considering a Honda at that time) because I didn't want to play the back in forth game. He gave me a great price and I never did take the Honda for a test drive. Frank told me when I took the Outback out for a test drive that it was going to be my car, and he was right it was. I believe that comes from the confidence Frank has in the Subaru brand. I appreciated that Frank took the time to go over all the vehicle features especially synching up my cell phone to the Bluetooth hands free feature. I will recommend Baierl Subaru to anyone who asks and I will recommend that they ask for Frank Fortunato. More
Our experience was excellent. Mike is a great guy and very informative. He knows so much about each car and really took the steps to explain everything. You can tell that he believes in Subaru and the p very informative. He knows so much about each car and really took the steps to explain everything. You can tell that he believes in Subaru and the products he sells. We will totally recommend Baierl Subaru. More
David greeted us with a smile and was upfront and honest throughout the whole process. He set reasonable expectations and surpassed all of them. He truly is a friendly and kind person to purchase car from! throughout the whole process. He set reasonable expectations and surpassed all of them. He truly is a friendly and kind person to purchase car from! Andres was informative and patient with us. He also is a very pleasant and friendly person to do such an important purchase from. More
I had contacted the dealership through the Subaru website, and I was set up to meet with Ethan. The email contact was very informative - from the quote I had requested online, the email listed severa website, and I was set up to meet with Ethan. The email contact was very informative - from the quote I had requested online, the email listed several cars they had in stock that matched what I was looking for as well as another recommendation on a used car that was similar to what I had requested a quote for but at a great price. Ethan was very helpful, answered all my questions, and allowed me to test drive all the cars I was interested in. He also helped me understand additional options they offered when buying, and Garrett outlined the Subaru certified warranty and walked me through the financing without error. More