Baierl Subaru

New Car Search After visiting many dealerships and their vehicles, Beverly Nowakowski was the first sales person that made my husband feel comfortable to proceed wit After visiting many dealerships and their vehicles, Beverly Nowakowski was the first sales person that made my husband feel comfortable to proceed with buying a new car. She knew the product, was honest and answered all of my husband's questions. Garrett Goss explained the financing and was very professional. It was a good experience! More

Amy Demor - Baierl Subaru Amy has been a pleasure to work with from the moment we met her to the post purchase interactions. She is very knowledgeable about the products, Amy has been a pleasure to work with from the moment we met her to the post purchase interactions. She is very knowledgeable about the products, very professional and extremely patient....we tend to ask a lot of questions!. We also never felt pressured by her in any way, but knew she was trying to get us the best car to fit our needs and wants. We would readily recommend Amy to anyone looking to purchase/lease a car. More

Excellent Dealership, Worth the Drive I just finished college in Philadelphia, and I had planned to purchase a car just after I finished. This proved to be a challenge with other dealershi I just finished college in Philadelphia, and I had planned to purchase a car just after I finished. This proved to be a challenge with other dealerships, because I had a tight schedule and I am very particular about the car I want. After emailing Bob detailing exactly the car I wanted, he told be they had one coming in the following week. Even though this was about a month before I was able to pick the car up, Bob had no problem holding the car for me, and having all the accessories I wanted installed before I came in to pick it up. Bob also worked with Subaru Financial to get me agreeable loan terms on the car, and was very flexible regarding that. When I finally came in to take delivery on the car, it was Bob's day off, so Patrick helped me with the process. Pat was extremely nice and helpful and answered any questions I had along the way. Andres came in to walk me through the financial side of things, and he was very friendly and helpful as well. The only complaint I have was that some of the paperwork was incorrect when I came in, but I pointed it out and it was reprinted immediately. Additionally, some of the waiting time after I was already in the dealership was long, but there were other customers that needed help, and my irritation was certainly amplified by my hunger. Overall, I am completely satisfied with Baierl, and plan to bring my business there in the future. More

Nice, quick, and easy I just purchased a new car (my first) from this dealership and it was a very easy and enjoyable process. All of the personnel were very friendly; John I just purchased a new car (my first) from this dealership and it was a very easy and enjoyable process. All of the personnel were very friendly; John, our salesperson was very knowledgeable and easy to work with. Throughout the entire process I never felt like I was being taken advantage of, they gave me amazing deals and very good financing. It was so much easier than I imagined. And their inventory is amazing, they will probably have the car you want with the features you want on the lot; and if not they are very easy to work with you to get what you want. Will definitely go back again and recommend to all friends/family or even strangers. More

A Refreshing Straightforward Car Buying Experience First, my wife and I would like to say that we are very happy with our 2015 Subaru Forester Premium. The redesign is what drew us to the Forester and First, my wife and I would like to say that we are very happy with our 2015 Subaru Forester Premium. The redesign is what drew us to the Forester and with all the amenities and standard features we feel like you get a lot for your money. Everything we heard about the reliability and safety of Subaru vehicles makes us hopeful that we will be able to enjoy the Forester for many years to come. Our first experience with Baierl Subaru on Perry Highway was with Allyse. My wife sent emails back and forth with her getting price quotes and setting up an appointment. The direct website for Baierl Subaru was very helpful getting a good idea of pricing for the different models and also listed all the promotions available. We met with Allyse on April 3rd, who directed us to a salesperson. Patrick was the salesperson we worked with. He spent time with us even though he had a prior appointment coming in. We were given information about the Forester and all the different trim levels before test driving a 2014 Subaru Forester Premium. Patrick was very helpful showing us all the features of the car and how to use certain functions like the Bluetooth audio system. He answered all the questions we had during the test drive and was able to give us a price quote when we came back to the dealership. At no point did Patrick pressure us into buying anything, which was a refreshing change from most car salesman. We planned on trading in a vehicle and we were quoted for the price that we had researched for what the car was worth. Between that and the finance promotion they had running we were very satisfied with the monthly payment plan they had quoted us. Because of the color we wanted we were no longer able to order a 2014 Forester since the Marine Blue Pearl was out of stock. Therefore we had to get a 2015 Forester in Quartz Blue Pearl, which was good in the long run for resale value. The only downside was waiting a month for the 2015 model to come in. During the waiting process Patrick answered questions we had and kept us updated on the delivery date for the Forester. Initially we planned on picking up the car on May 5th, but the car did come in a week earlier and we were able to pick it up April 29th. Patrick met with us after his prior appointment and went over the owner’s manual. The car had been sitting in the rain so it had some minor water spots on it and Patrick offered to wash it for us, but we didn’t think it was necessary. Andres in the finance department was very helpful explaining all the paperwork we had to sign and was able to get us a better interest rate than initially promised. Patrick finished with us in the car helping us pair our phones to the Bluetooth audio system and we were on our way. The only complaints we had were minor. We didn’t like that you had to make appointments for coming into the dealer. When the car was ready to be picked up I should have had the option to come in whenever I wanted and not have to set up an appointment. Overall the experience was great at Baierl Subaru. We were satisfied by the whole process and would recommend this dealership to family and friends. We look forward to working with the Baierl team in the future as well as getting service done on our new Subaru. More

Great Customer Service I went in on a Saturday and unfortunately due to the volume of customers we could only take two test drives, they went really well and Patrick did not I went in on a Saturday and unfortunately due to the volume of customers we could only take two test drives, they went really well and Patrick did not rush us along. I was able to make an appointment with him at my earliest convenience to talk numbers. We were told there was not much flexibility in the pricing because "they always have their lowest prices on the sticker"; I did email other dealers in the area to see what they could offer me on the same car and all of them (about 6) came back at $1,000 or more than Baierl was asking. I was able to get another $500 off their sticker price, which is what Consumer Reports said was a fair price for the car. The second appointment took about five hours, but Patrick stayed to help me synch up my phone and show me other hands free features as we were finishing up at 9:30 pm. He has been very helpful and accommodating since I have bought the car and I would definitely buy from him again. More

~Bairel Subaru - trustworthy, friendly, comfortable In purchasing an automobile my comfort zone is strictly with Bairel Subaru. Frank Fortunato is the salesman that I work with exclusively. Frank t In purchasing an automobile my comfort zone is strictly with Bairel Subaru. Frank Fortunato is the salesman that I work with exclusively. Frank takes the time to listen, learn and guide me to the car that best suits my needs. He knows that I do not want to be a car salesman; that I want to simply move through the process feeling that I can trust him to know the direction in which to guide me. I find Frank extremely knowledgeable with regards to all automobiles in the market place today. In that he helps me to understand why he recommends any particular vehicle. He does not, however, confuse me with much useless information. Each time Frank has sold me a car he has maintained his interest in completing the sale all of the way through to teaching me the details of the interior mechanisms before I drive the car off the lot. I am very happy with my car. It suits my needs; and I feel good driving it. Frank is back by a great management team. Tony McCarthy and Bob Gavita are always available and helpful. They are gentlemen and make me feel comfortable. I never feel pressured. Past experience allows me to add that the service departments, including the body shop personnel are wonderful. They know who I am when I call to schedule maintenance. They are extremely efficient and personable. I am thankful that I am able to count on Bairel from initial purchase, through maintenance, and trade in on my next car. More

Great work My wife and I were in one of those situations that we find ourselves in where the car we had was starting to kill us. We visited a few dealerships an My wife and I were in one of those situations that we find ourselves in where the car we had was starting to kill us. We visited a few dealerships and decided on Baierl Subaru. The sales men were knowledgeable and polite but most important were not pushy. The financial manager we dealt with was very good and explained everything and did not push us one way or the other. Great job....highly recommended! More

Great Experience I purchased a 2015 Subaru Forester from Baierl Subaru last week. I had a great experience. Michael Goessler was extremely helpful during the process. I purchased a 2015 Subaru Forester from Baierl Subaru last week. I had a great experience. Michael Goessler was extremely helpful during the process. He answered all my questions and continually followed up to see if he could help me in any way. I would recommend this Mike and this dealership to friends and family. More

Last minute change in financing terms was a dissappointment We were happy with the overall experience, except that the interest rate agreed upon when the deal was made, was changed when we arrived to sign the p We were happy with the overall experience, except that the interest rate agreed upon when the deal was made, was changed when we arrived to sign the papers. This was not acceptable. I signed the papers because I wanted the car. I don't know that I would recommend family or friends to Baierl for that reason. More