Baierl Subaru
Pittsburgh, PA
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Super-friendly Everyone we dealt with at this dealership was amazing. I was buying my first car and everyone was very patient with me, explaining everything I had qu Everyone we dealt with at this dealership was amazing. I was buying my first car and everyone was very patient with me, explaining everything I had questions about. I didn't feel like I was being sold anything that I didn't need or wasn't a good idea to have. They definitely treated me l Ike family! I highly recommend coming here for a new Subaru - and I love the car on top of it. More
Frank Fortunato - a guy I trust I had a great experience buying a used van from Frank Fortunato. I felt right away that Frank is a guy I could trust and that instinct played out to b I had a great experience buying a used van from Frank Fortunato. I felt right away that Frank is a guy I could trust and that instinct played out to be true. A veteran service manager for 17 years, Frank knows his stuff and he is an exceptional pro. You may be a bit surprised by his straight-shooting approach because he's not what you'll expect in a car salesman. Dealing with Frank was a pleasant surprise. Do you have a neighbor who is a low-key, honest guy you can trust? Well, expect that kind of person in Frank Fortunato. He's a WYSIWYG ("what you see is what you get") kind of guy - a knowledgeable, straight-shooter who knows the car business inside and out. And because of his service experience and many years as a salesman, the buying process is efficient. There's no wasted time waiting around for answers to questions you may have. He's a wealth of information - kind of like a walking Wikipedia about the auto business. I'm certain you'll have a good experience with Frank; my wife and I did. We're very pleased, including my kids, with the vehicle (and deal) we got. More
Excellent customer experience. I was looking for a new car to replace my aging Forester, and filled out an inquiry online at Subaru's main website. I was contacted within a few days I was looking for a new car to replace my aging Forester, and filled out an inquiry online at Subaru's main website. I was contacted within a few days by Baierl, who happened to have exactly what I was looking for. The salesmen were quick to reply to my emails and return my calls. Pricing was very reasonable, and I wasn't pushed for any "extras" I didn't want. Everyone I spoke with was very personable, and their sales hours make it easy for someone like me who tends to work late every day. Overall it was a surprisingly excellent experience. More
2014 XV Crosstrek my first Subaru I had been looking at the Crosstrek for some time before setting up a test drive online. I arrived early and spent some time looking at what they had I had been looking at the Crosstrek for some time before setting up a test drive online. I arrived early and spent some time looking at what they had on hand before heading into the showroom. The sales manager introduced me to David and we set about a test drive. He was very friendly and easy to deal with and didn't rush me with the test drive even with some very bad weather closing in on us. The actual process for purchasing the car was low key and painless. In the past when buying a car I've left dealerships and not gone back if they went the hard sell route. You don't have that worry dealing with Dave. We working out the deal that night and I took delivery on the car the following Saturday. I would recommend Dave and Baierl to any friends or family looking for a new car. More
New car purchase We were looking for a reliable, safe car for our college-bound son. He had been driving my 13 year old Forester and it was time to "retire" that grea We were looking for a reliable, safe car for our college-bound son. He had been driving my 13 year old Forester and it was time to "retire" that great old car for something new. We found the car of his dreams at Baierl. The process was smooth and flawless and we once again had a great car-buying experience. I cannot express the feeling of knowing that our son will have a safe and reliable means of transportation even in the worst winter conditions of Pittsburgh. The fact that is a great looking, sporty car is icing on the cake !! thank you Baierl and Amy Demor for the great service and making the experience a good one. We have already recommended Baierl Subaru to several of our friends. More
Can't Get Much Better Than Baierl Subaru My wife and I have purchased 6 vehicles, 2 recently, from Baierl and our favorite sales person John Snyder. Years ago in 2006, when I purchased my ne My wife and I have purchased 6 vehicles, 2 recently, from Baierl and our favorite sales person John Snyder. Years ago in 2006, when I purchased my new Legacy LTD we met up with John at Baierl. Since that time we have looked no further in brand of cars or dealers and sales persons. Both John and Baierl are a class act and they complement the Subaru line of vehicles. No dickering; pricing games; hidden agendas or else. They just want to do right by you and get you into the vehicle you want. We have been treated very well by John and will always buy from him and Baierl. He pays attention to what you look for in a vehicle and what options you want. And he’s great at follow up and getting back to you – even thru his personal cell phone. We love the Subaru line of vehicles and can think of no better place to buy from than Baierl Subaru and John Snyder. More
used car purchase I found the car on the computer, called, and Joe Vitali invited me to come and look at the car. I did just that. He was friendly, not pushy, and cour I found the car on the computer, called, and Joe Vitali invited me to come and look at the car. I did just that. He was friendly, not pushy, and courteous throughout our dealings, and I ended up buying the car on the same day. He accommodated me on the time schedules and kept the car for me until I could make financial arrangements to complete the purchase. Couldn't ask for a more pleasant buying experience! More
Great experience with Jay Cotts! Jay found a quick solution to my purchasing needs. My 1997 Subaru Impreza, which was a wonderful vehicle, was ready to be handed down to my daughter. Jay found a quick solution to my purchasing needs. My 1997 Subaru Impreza, which was a wonderful vehicle, was ready to be handed down to my daughter. It was time for me to find reliability. I left Baierl Subaru in a leased 2014 Legacy; nothing close to what I expected to be able to drive with no down payment or trade in. Also the lease was in my price range. Jay did a fabulous job in explaining the workings of the car inside and out! I'd recommend Jay to anyone that is shopping for a vehicle. More
Jay did a great job! Jay Cotts did a great job finding time to meet with me with or without an appointment on multiple visits and getting the car I wanted. I have a frien Jay Cotts did a great job finding time to meet with me with or without an appointment on multiple visits and getting the car I wanted. I have a friend interested in buying a 2015 Outback as well, so he will hear my opinion of Jay! More
Joe is perfect! My sales person was Joe Vitali and he was absolutely perfect! I couldn't have asked for a friendlier, more knowledgeable person. I would highly reco My sales person was Joe Vitali and he was absolutely perfect! I couldn't have asked for a friendlier, more knowledgeable person. I would highly recommend him to anyone! More