Baierl Subaru
Pittsburgh, PA
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Friendly Jay was very friendly and very helpful! He never gave up on the car I wanted. There were some bumps in the way but he helped every way possible. Jay was very friendly and very helpful! He never gave up on the car I wanted. There were some bumps in the way but he helped every way possible. More
Wonderful Experience. I made my very first New Car purchase With Baierl Subaru this past weekend. Being my first time making such a purchase, I was fairly clueless in what I made my very first New Car purchase With Baierl Subaru this past weekend. Being my first time making such a purchase, I was fairly clueless in what to expect. David and Andres made it very simple and explained each step of the process so I could understand exactly what was what. They helped get the car that was best for me, while staying within my budget. David and Andres were very nice and were never pushy. The process was straight forward, with no hidden fees/contracts... It was truly a delight working with Baierl Subaru. I highly recommend them. More
New car purchase Bev was fantastic, the sales experience was great. I have already told several potential buyers to go to your dealership. I enjoyed how well we were Bev was fantastic, the sales experience was great. I have already told several potential buyers to go to your dealership. I enjoyed how well we were treated . More
2015 Subaru Forester; Great Internet Service; Minimum Effort I just purchased a 2015 Subaru Forester from Baierl - my first ever Subaru. I had visited several dealer websites and requested quotes on the specific I just purchased a 2015 Subaru Forester from Baierl - my first ever Subaru. I had visited several dealer websites and requested quotes on the specific Forester I wanted (2.5i with the Alloy Wheel Package). Amber responded almost immediately with a competitive quote for a vehicle that was due in at the end of the month. Her first offer was the best I received, although most of the dealers I contacted made offers for similar vehicles at roughly the same price. I had put time into studying the market to pick the vehicle/options I wanted, and with Amber's first offer I had a hassle free negotiation that none of the other dealers would beat. The Forester's are selling so fast that all of the dealers seemed to be making offers on cars that hadn't even been delivered to their lot yet - which was also true for Baierl. Since I liked the vehicle and the offer, Amber made an appointment for me with a salesman - John Snyder. In a visit lasting roughly 1-2 hours, John took me and my wife for a test drive in a 2014 Forester that was on the lot, and I ordered the Forester that was being delivered at the end of the month. John didn't even require me to make a down payment. Then the unexpected happen. On the day I came into pick up my new Forester, there was an accident moving it from the garage to the outside lot. John offered me several choices since my Forester was now unsellable. The option I picked was to get a similar Forester scheduled to arrive on the lot in the next month. John agreed to modify the second Forester so that it would have a matching set of options. So I came in a month later and picked up my new Forester. Other than the rare accident, the only other issue I had with the Baierl sales process is that I had to make an appointment to pick up my new vehicle - which I never had to do before (having priorly purchased three new GM cars). But given the high demand for Subaru Foresters, I understand why Baierl requires customers to reserve a pick-up slot - to avoid keeping customers from waiting for the final paperwork to be filled out if a group would happen to show up at the same time. All in all, I was very pleased with my purchasing experience at Baierl. More
Great Online & Dealer Experience My husband and I were looking for a vehicle to replace a Jeep Liberty and an aging Toyota Camry. After many weeks of research, we decided to purchase My husband and I were looking for a vehicle to replace a Jeep Liberty and an aging Toyota Camry. After many weeks of research, we decided to purchase the Subaru Forester in the Venetian Red. Finding one in red is not as easy as you would think. After weeks of contacting dealers and doing online searches, we came in contact with Baierl Subaru. The Forester we bought at Baierl was red and the same price as a lower model we found at another dealer. Our salesman, David Urquhart, was professional, friendly, had a good sense of humor, and pressure free. Andres Ruano made the financial part of the deal extremely easy and quick. Thank you, Baierl for a wonderful car buying experience. More
Awesome to work with! Awesome experience all around. The employees were all very friendly, helpful, and never pushy. I love my new vehicle and would recommend Baierl family Awesome experience all around. The employees were all very friendly, helpful, and never pushy. I love my new vehicle and would recommend Baierl family of dealerships to anyone looking for an easy car-buying experience. More
Ask for Kari!! Low pressure & comfortable! Listen, if you want an awkward experience and a pushy salesperson, then don't ask for Kari Scalercio... BUT, if you want a comfortable and fun experie Listen, if you want an awkward experience and a pushy salesperson, then don't ask for Kari Scalercio... BUT, if you want a comfortable and fun experience with no pressure, then ASK FOR KARI!!! So Kari was great to deal with, but as for Bairel Subaru overall, I was really impressed with the cars I drove. I won't bother restating all the outstanding warranty info and the Motor Trend awards etc, what's important to YOU is that the seats were exceptionally comfortable, the Forester in particular was so smooth and had impressive get-up-and-go, and actually just felt fun to drive! I felt very secure for me and my entire family inside. Anyway, whether you're considering a Subaru or not (especially if you're not!) go test drive one with Kari, you will be glad you did!! More
Great email negotiation, great in-person service My family has bought cars from Baierl my whole life, but this was my first time working with them personally. We knew we wanted a 2015 Subaru Outback My family has bought cars from Baierl my whole life, but this was my first time working with them personally. We knew we wanted a 2015 Subaru Outback and so we were just looking for the best price and service we could find. Negotiating a deal with Baierl was actually a pleasant experience (negotiating over email is definitely the way to go!) and Amber was great about responding quickly to my questions and concerns. Because we really wanted a specific Outback that had just come out and was in fairly scarce supply around town, and we wanted to buy quickly, I don't know if we got the absolute best price we could have if we'd been more flexible, but from the price comparisons I've found online we at least did pretty well. And we got a great car! Once we came in, Pat did a great job of showing us the car we wanted and all its features, and I was especially impressed at how he included my sons in the car tour when I had to bring them to the dealership. The kids are very proud of everything they know about the car now! And doing the financing with Andres was simple and pretty quick. Overall, working with Baierl was a pleasant experience and I'd recommend them to anyone looking for a Subaru. More
First Time Car Buyer I was surprisingly pleased with my first experience at purchasing a car. I visited several dealerships before I found Baierl Subaru. I made contact on I was surprisingly pleased with my first experience at purchasing a car. I visited several dealerships before I found Baierl Subaru. I made contact on-line with Allyse Hauser and then continued the deal in person with Joe Vitali. He made everything run smoothly and made me feel at ease. I was not looking forward to this process but, the experience was great! And I love my Impreza! My friends and family really like it too! More
Excellent "no hassle" customer experience My husband and I were looking for a car to replace a Jeep & a Camry. We needed something that would be safe, stylish and reliable for me and AWD and My husband and I were looking for a car to replace a Jeep & a Camry. We needed something that would be safe, stylish and reliable for me and AWD and rugged for my husband. After spending several days looking online and contacting several dealerships, we found Baierl Subaru & David. The dealership had a better car than we were looking for at a price other dealerships were charging for a lower model. David was friendly, knowledgeable, and worked with Andres to find us a better interest rate. Thank you David & Andres!!! More