Baierl Subaru
Pittsburgh, PA
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Great experience, easy buying a new Outback Amy Demor was extremely professional and helpful, took time to explain the vehicle and my options. Amy found a vehicle inbound that suited my needs a Amy Demor was extremely professional and helpful, took time to explain the vehicle and my options. Amy found a vehicle inbound that suited my needs and we were able to come to a very fair price and fair trade-in value to make this happen. I couldn't recommend Baierl and especially Ms. Demor, more. Completing the purchase, Neil was very pleasant and efficient and at no time was there any pressure from either Amy or Neil. More
Friendly, knowledgeable, accommodating When you walk through the door at a dealership, it is often a crap shoot who you get teamed up with. We were fortunate to be assigned Kari - she was When you walk through the door at a dealership, it is often a crap shoot who you get teamed up with. We were fortunate to be assigned Kari - she was pleasant, knowledgeable and very accommodating. We knew what we wanted - she helped us get it. The ordering process was simple and exact. Neil did a great job explaining the service add-ons and was quick to recognize when we wanted to move on. No hard pressure sales - just a great understanding of the customer. Kari finished the process with a thorough explanation of the new technology in the car and made it abundantly clear that we could call her anytime for help in better understanding all the car has to offer. Thanks! More
Needed a new vehicle Baierl was extremely easy to work with. I was very impressed with salesman, Michael Goessler. He was very personable and knew alot about the car we we Baierl was extremely easy to work with. I was very impressed with salesman, Michael Goessler. He was very personable and knew alot about the car we were looking at. He is one of the main reasons we went with this dealership. Baierl worked with us on the price we were looking to spend and was just an all around great buying expereince. More
Certified Pre-owned Legacy Had a very pleasant experience with Joe Vitali who helped me trade in my 2004 Outback for a 2014 Legacy. After finding the vehicle I wanted on the Ba Had a very pleasant experience with Joe Vitali who helped me trade in my 2004 Outback for a 2014 Legacy. After finding the vehicle I wanted on the Baierl Subaru website, I inquired online and within minutes, received a phone call setting up a visit the next day. We met with Joe for a test drive, and he answered all our questions...even mentioned some things we didn't think of. I would recommend Baierl Subaru to anyone seriously considering a Subaru. More
Review of David Urquhart I called Baierl Subaru late one evening, not expecting a warm body to answer. Dave answered with much enthusiasm even though I am sure he would rathe I called Baierl Subaru late one evening, not expecting a warm body to answer. Dave answered with much enthusiasm even though I am sure he would rather be at home hanging with his wife and kids. Dave set my wife (Julie) and I up for a scheduled test drive of the Forrester and Outback the following Saturday morning. Dave was very patient with us and let each of us take each vehicle for a full test drive. We did not buy a car that day. Dave put absolutely no pressure on us and his manner was extremely professional. A few weeks later Julie and I stopped back in to see Dave. Dave immediately recognized us and we bought a Forrester that night and picked it up the following morning. After the sale was finalized Dave insisted to inform us of all of the features of the vehicle. It was impressive to see how passionate Dave is about the product. Julie and I were EXTREMELY satisfied with our service provided by Dave. We would HIGHLY recommend requesting his service if you are thinking of stopping in to Baierl Subaru to purchase a vehicle. Thanks, Dave! Keep doing what you are doing. You are good at it. Thanks, Jim 'n Julie More
My New Outback This is the third vehicle and second Outback we purchased from Baierl. Patrick did a great job explaining all the "bells & whistles" on our new Outba This is the third vehicle and second Outback we purchased from Baierl. Patrick did a great job explaining all the "bells & whistles" on our new Outback. He then suggested that we drive the car and play with all the accessories and come back in a week to review everything again. Patrick explained everything all over again and it really made both me and my wife very comfortable with our new Outback. Patrick did a great job and I recommend him to anyone looking for a new vehicle. More
New Forester Wayne and Sue Great buying experience, price was great . Mike was real nice and professional. Everyone we dealt with was great. I liked the no press Wayne and Sue Great buying experience, price was great . Mike was real nice and professional. Everyone we dealt with was great. I liked the no pressure sale. Would buy here again. Thank You. More
Arrogant and Unworthy Okay, I researched Outbacks, and I decided to visit Baierl Subaru because they are close to where I live. I stopped in and test drove an Outback, and Okay, I researched Outbacks, and I decided to visit Baierl Subaru because they are close to where I live. I stopped in and test drove an Outback, and I decided I wanted to purchase one. They appraised my truck and gave me a competive price on the Outback, but that is where everything ends. Their ads claim that they are above others in trades and they will match or beat the deals out there, but this is not true. I was given a very "fair" price for my trade, and they would not even budge a single cent. I tried a couple of times to see if they would, but they were stern. I went to another dealer and they gave me $2,000 more for my trade, AND they beat the Baierl price on a vehicle with the exact same options. I even went back to Baierl to see if they would now reconsider, but the sales rep didn't even have the common decency to give me a response. Baierl is too big for its own good; ignore their ads and the propaganda that they spew. More
Buying my first Subaru Just wanted to say what a great experience I had at this dealership. Jay Cotts was fantastic, very professional and knowledgable about all the product Just wanted to say what a great experience I had at this dealership. Jay Cotts was fantastic, very professional and knowledgable about all the products. It was the best car buying experience I have had. I highly recommend that you check out this Subaru dealership if you are in the market for a new or used Subaru. More
My new Forester I am a huge fan of Subaru and have purchased many in the past. Baierl has always helped me find an excellent car for my needs. This time we worked I am a huge fan of Subaru and have purchased many in the past. Baierl has always helped me find an excellent car for my needs. This time we worked with Amy Demor. She found us a wonderful SUV and such a good deal! She made the experience so easy and she went out of her way to be sure the vehicle would work for me.(I needed to accomodate 3 baby seats in the backseat.). She was not pushy and made the purchase quick and easy. I really love this dealership and their service department too. Thank you to Amy and the Baierl staff for making this transaction so fast and stressless. More